Rating 4.4 out of 5 stars with 21 reviews
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DisappointedBuyer Posted
Missing parts. Tried calling but no answer. Left message but no return call. Tried emailing twice but no response for either email.
Posted
Dear customer, we are so sorry for the inconvenience caused. Due to the ticket backlog, the reply from email will be delayed. Our call working hours are 9:00 am - 5:00 pm PST. You can call us at this time for an instant reply. You can contact us by Best Buy instation message, we will reply to you in 24 hours. Once we confirm the missing part number, we will send it to you ASAP. We appreciate your patience and understanding.