BIRDFY - Smart Bird Feeder Rookie, 1080P HD, 60FPS High-Frame Video for Slow-Motion, Lifetime Free Bird ID, Night Vision - Blue

Hi, thanks for your question! The Rookie Feeder doesn't come with an SD card, and it actually doesn't use one for storage at all. All your bird videos and photos are saved in the cloud, with unlimited free cloud storage and a 30-day retention period. You can view, download, and share clips right from the Birdfy app anytime, no memory card needed. We hope this helps! If you need any further assistance, please contact our official customer support team at support@birdfy.com. We’ll be happy to help! Best, Birdfy Team

Hi, thanks for your question! About the mounting: The product photos show the pole-mount setup as one example, but the Rookie actually supports both wall mount and pole mount, all the necessary hardware (hanging bracket, hose clips, screws, anchors, drilling template) is included in the box. You can also mount it to a tree, though you'll need to provide your own strap or zip ties since one isn't included. About squirrels: Since the seed tray is open, here are a few tips to deter squirrels: Mount it on a pole at least 5–6 feet off the ground and 8–10 feet away from trees, fences, or buildings (squirrels can jump ~10 feet horizontally) Add a squirrel baffle (cone or dome-shaped guard) around the pole to block climbing Try safflower seed - squirrels tend to dislike it, while many birds enjoy it Clean up spilled seed regularly to avoid attracting them We hope this helps! If you need any further assistance, please contact our official customer support team at support@birdfy.com. We’ll be happy to help! Best, Birdfy Team

Hi, thanks for your question! No, a paid plan is not required to use the Rookie bird feeder. The core features are completely free, including: 1. Live streaming 2. Motion detection notifications 3. Auto-recorded video clips with cloud storage 4. 10 free AI bird identifications per day A subscription is optional and mainly unlocks unlimited AI species recognition and extended cloud retention. We hope this helps! If you need any further assistance, please contact our official customer support team at support@birdfy.com. We’ll be happy to help! Best, Birdfy Team

Hi, thanks for your question! A paid plan is only for AI, you don't need one to use the bird feeder. All the core features are free: live streaming, motion alerts, auto-recorded videos, and cloud storage. Without a subscription, you get 10 free AI bird identifications per day. The paid plan simply unlocks unlimited AI recognition and longer cloud retention. We hope this helps! If you need any further assistance, please contact our official customer support team at support@birdfy.com. We’ll be happy to help! Best, Birdfy Team

Hi, thanks for your question! No, you don't need an iPhone. The Birdfy app works on both iOS and Android devices, you can download it from the App Store or Google Play. Any smartphone running iOS 15.5+ or a recent version of Android will work. We hope this helps! If you need any further assistance, please contact our official customer support team at support@birdfy.com. We’ll be happy to help! Best, Birdfy Team