Customer Ratings & Reviews

This was purchased as Deal of the Day sale. The item arrived as new but has scratches under the protective film on top of the sweeper. It's intriguing to watch it map out your home, hugging the walls and going between legs of furniture. Unfortunately it doesn’t sweep cleaner than a broom. Walking in bare feet shows its flaws. Even at the discounted 1 day price, it's not worth it.

So, Dustin, or DB as I call him, has been doing okay since I purchased him. One major thing that keeps happening is he loses his brush a lot, I'm not sure what it is but his brush will not stay attached. DB actually does a good job of sweeping, he gets ending little piece of dirt, dust bunnies, and little debris. I have not utilize the mop attachment, but that'll be next. Mapping out his field is not bad, I need to tweek his path some more. Now, when he empties his canister, it is very loud and still startle you. For now he is learning, i just need that brush to stay attached, I just might have to get a replacement, we'll see.

Good to have it quick clean up when you don’t have to do have done anything but it not clean out everything or might be I don’t understand how is working

It's not bad but it does not pick up crumbs that well on our floor. The sweeper part always gets stuck into something then detaches from the machine. It loses connection constantly and goes on parts we do want the sweeper to go to on the map. Not worth the price.

Most of time he did not clean . Always get stuck .

Not to much information about this vacuum. it’s difficult to use it. I have a roomba vacuum definitely that is better for me.

Not a bad unit. The only issue I have would be that it has a problem finding it’s charge station sometimes

When it works he works fantastic sometimes it's map gets a little sketchy and he doesn't know where hes going..

vacumn works ok as does maps. Easy to program and schedule. I wouldn't really call this a mop. It basically smears any dirt or mud all over the floor. water/cleaner reservoir is too small, so you have to refill for every cleaning. And doesn't dispense water/cleaner evenly, just a small streak. Can't really recommend or not recommend. And don't know how it compares to similar products. If youre shopping I would suggest you look at the mopping surface on the appliance to get an idea how it functions. This one just has a cloth pad on the bottom it drags around as it vacumm/mops.

Pros: - works well as a vacuum but I haven't tested the mop - good mapping/awareness capabilities under most conditions but haven't tested stair sensing - easy maintenance/ease of use - nice features and capabilities in app Cons: - roller brush gets covered in long hair easy causing it to not pickup dirt without the bot realizing there's a problem - obstacles at about the height of the bottom of the bots front face sometimes slip under so it continues forward and almost gets stuck while slowly damaging said obstacle over time - app requires wifi

I've owned pretty much every major brand of robovacs on the market. I got this to replace my shark (which was great except it but had bumper sensor issues, had to replace several times throughout the warranty period). I also have an i7 Roomba for the second floor (which is awesome). I saw this for deal of the day when I was looking to replace the shark and thought "for that price, why not?" Prior to the Shark, I had an evo vacs one with mop function (that thing was terrible). Pros: It does a decent job of vacuuming. I would say, just as good, if not better than the shark. Not as good as the Roomba, but close. It finds its dock easily and seems to do a good job of charging and restarting. You can turn the drop sensors off so that it will go over dark area rugs. Cons: The mapping function is odd. It mapped an entire other section to my house that doesn't exist. It's fine for vacuuming but mopping, not so much. I haven't been able to run a mopping session where it covers all of the hard floor after a month of use. It's also impossible to tell it to avoid certain areas when the map isn't accurate. App: The vacuum will randomly disconnect from wifi and it's difficult to get it reconnected. Battery life isn't great and it's louder than others I have/had. Wants: I wish it was able to tell the difference between hard floor and carpet. It would make the mapping issue less of a concern. I've tried to have it avoid carpeted areas when mopping but haven't gotten it to do that yet. A sensor for it to know that the bin is full. It will only self empty when returning to the dock to charge. Normally not a problem but after a playdate, that thing gets full pretty quickly.

We bought this unit on sale and pick it up early in January. Initial setup was great and it mapped the house as much as needed on first charge and finished it on the second try (2000 sf house). I scheduled the cleanings for sweeping, to test how well it does. We have a cat, plus a combination of tile and carpets throughout. I have to say that it cleans 90% of the tile surface and pretty good job on carpet. So after two weeks of just sweeping, I tried to do mopping. App does not do "mop-only", so it does vacuum and mop together. After setting up "no-mop" zones and let it, when to the first area and was struggling with the mopping. Also, it screwed up the mapping that it had recorded, adding areas outside the house walls. I decided to stop this, and reset the map. Well, looks like the navigation may have been screwed, because now it has the house layout not aligned to N-S, maybe a 15-deg tilt to the left. I saw videos on possible solutions, including hard reset of unit. I'm going to try mopping again since it has remapped the house, to see if I need to do the hard reset. I'll probably do two different area schedules: carpeted rooms, and tile rooms. It is true that the unit's hole connected to base won't do a good job emptying into the bag; i have to manually empty the bin, especially when it goes through carpeted areas. Also, the app only lets you do one room for quick cleaning. I wish it lets you do several rooms without resolving to schedule. Also, I wish the app does a phone push notification to let you know of any issues. You have to open the app to check. I got a good deal though; paid only close to $280 for mopping and sweeping, plus SLAM and LiDAR mapping, so it's ok.

Pros and cons to this one. I already have a bObsweep robot vacuum the PetHair SLAM. I liked the PetHair SLAM so much I decided to go after the Dustin. Now I am not saying it doesn't work great at sweeping my house. I have three dogs and a cat on vinyl floors. It does great at picking up the hair and dirt. The problem I dealt with on the PetHair SLAM was the compartment was small. So seeing the Dustin I was like heck yeah it will self empty and keep the house even cleaner. Well two problems with the self empty unit. One it doesn't seem to have enough power to get the dog hair out of the dust bin. So I still have to manually empty it everyday. Secondly purchasing replacement vacuum bags for the home station I have only found replacements directly on their website. I can't seem to find any other sources for their bags, which make things a tad more difficult to restock. That is only if the vacuum would properly empty after a cleaning. If you don't have dogs or at least so many pets this may work great for you. Unfortunately doesn't work the world's greatest for me. I will continue to use it, I just have to manually empty the unit.

Runs and cleans good. Picks up dog hair great and empties it’s self well

I wish there was stronger and better distributed suction. It misses a lot of debris. Run it once a week (one hypoallergenic cat household). It does something, but definitely lacks the suction power and precision of my older Neato it was supposed to replace. Not great, not good, but its does something. I'd opt for a more powerful bObsweep or alternative brand

I gave average only because I was not able to connect to the internet, and you have to have wi-fi to work. We live in the sticks, and have sub-par internet. So we had to return it.

Runs good and very very quiet. I would definitely buy another for my family members.

There's absolutely no way anyone should ever pay the original retail price of over $1000 for this, let alone half of that. The sale price of $270ish that I purchased it for, maybe. My 3 year old Chinese 360 robot with lidar blows this thing out of the water. Hope you don't have any rugs with tassles because it's not smart enough to know that it's sucking something up and should stop suction and move until it gets untangled.

its good but could be better. the brush is the issue for me, it collects all the hair and eventually all tangled and not really a brush! wish it had tanglefree brush. Moping feature is basically smearing the cleaning solution on the floor, it does not clean. if you can buy it for sale price, its okay to have i think.

Vacuums pretty good, but glitches with error codes randomly,says clean bumper,but no debris found.