Customer Ratings & Reviews

Overall we like the upper fridge portion and it functions well. Had a bit of trouble dealing with Best Buy when the first one showed up with a giant dent in the door. Our main issue with this product is the freezer/ice maker. It has to be the world’s slowest ice maker. We are a two-person household and whenever we have 1-2 guests, the ice supply depletes so much that it takes a full month to replenish to full with just the two of us using it. We’ve had to buy bags of ice countless times. Pretty frustrating for such an expensive refrigerator. I’d say if you’re a family of 3-4+ and like to use ice avoid this model at all costs.

Good refrigerator. The doors are the main flaw. The 4" doors hit the oven and microwave when open all the way and the left drawer will not open unless both the left and right doors are open. Why couldn't the left drawer have been smaller than the right drawer to enable opening only one door to access a drawer? We love the sleek water dispenser.

I was in the market for a new refrigerator after having so many problems with my Samsung refrigerator. After reading several on-line reviews regarding the Bosch 800 Series, I decided to purchase it. Unfortunately, I was not happy with it....you had to push really hard on the door handle in order for it to close; the refrigerator is not finger print resistant ...the refrigerator made all kinds of humming noises throughout the day which was quite noticeable and drove me crazy. I returned the Bosch 800 Series and purchased a Fisher & Paytel refrigerator that I absolutely love ...no water dispenser nor ice maker which I was looking for; door handle closes easily; spacious; beautifully designed and is extremely quiet!!!

On the plus side, like the counter depth style and the black stainless steel finish. Don’t care for the large ice bin-takes up too much space and holds more ice than I would normally use (it is very efficient at making ice to fill the bin). Hate the refrigerator drawer that spans the width of the refrigerator requiring one to open both doors to get anything that is in it.

Three-star review is directed more toward Best Buy and not the fridge itself. Pros: The fridge itself is fantastic. Runs quiet with dual compressors. Easy to adjust and customize shelves. Does roll pretty easy into place on flat surface. Plenty of storage. Great lighting. Truly have no complaints with the fridge itself. Cons: I did take the chance and bought this as Open Box - excellent. According to this description, there should not have been any exterior damage and all accessories should have been included. When we unwrapped it, we did find a number of scratches on the front. Power cord was also missing, and upon calling the store they said they did not have it there nor did they carry it, and to check Lowe’s or Home Depot for one (FYI neither store carried them and I had to spend extra to get one direct from Bosch). In conclusion, it’s an expensive fridge that I would have found worth it saving on open-box had the condition of the fridge been consistent with the description.

I wish I could give this fridge a five star review, but here's my honest feedback. We've lived with it for several weeks now. Pros: 1. Fully accessible freezer. Unlike similar fridges, Bosch makes good use of the freezer and all of it is quite useable / accessible. 2. Interior filtered water dispenser. Again, Bosch makes good use of space, which is one reason we chose this fridge. 3. Flex bar is nice & makes the interior space more functional. Cons: 1. The handles get dirty looking VERY quickly. I noticed this in the store and asked the sales associate about it, but he said it was because their floor model had been handled so much and showed me how quickly it could be cleaned. Well, it does clean fairly quickly, but the material just gets dirty looking way too quickly compared to our previous Fisher & Paykel fridge. 2. Double check your measurements. Apparently not all "counter-depth" fridges are truly counter-depth. This is much deeper than I thought it would be when it got installed. 3. The stainless steel is very fragile. A cupboard door has already dinged the side of our fridge and caused a dent after only 2 weeks. Very disappointing how thin the metal seems to be. 4. Doors seem to not shut well. Unlike previous fridges, the french doors seem to often easily get left slightly ajar. It dings really quietly to let you know, but it's annoying that it doesn't snap close more securely & easily without really "making sure" that it happens. Especially if you have kids. It's something I feel like I'm now having to be conscious of, which I never did before with other fridges.

Not well designed. Must open both doors to access one of the vegetable bins. Right had door sticks from time to time. Geek Squad could not repair it. This will be a problem if there are kids in the house who may not be vigilant about closing the door.

The fridge looks fine but it came without stainless steel flex bar (part used for hanging extra shelves) and Best Buy was not help with ordering the part for us.

You must push door to ensure it closes all the way The middle drawer does not move smoothly Shelves are on flimsy side

Purchase from outlet. Excellent price but working condition only so so. Despite this, probably one of the best counter depth refrigerators.

Was sleek and beautiful but right door would not auto close (that has moving separator) so fridge would remain open most of the time. Thinking it was leveling issue - only front can be leveled. Did not help. BTW, installation team did not tell or do any of these things. Returning as it did not work for us, and its too pricey to not be perfect

I guess I’m neutral I bought two both were open boxes and both were defective. Could be because they were open box but. Did not particularly like the ice tray feature

Center drawer works hard. Cannot be fixed. Makes more noise for long time. Good Bosch service.Bosvh 800

We had the fridge delivered and set up on Wednesday. It is a great fridge. However: Although I paid for the install kit and installation. they did not have all the necessary fittings so they left it up to me to go to Home Depot to buy the fitting and finish installation. Also I have an RO system so needed the bypass filter not the regular water filter. I assumed that is what they installed, but wrong there too. I have left phone message and e-mail for the saleman at Best Buy. Guess what? Radio Silence

The product is OK - nothing special - very expensive. Delivery and install service was a rip off. Long story - I won’t bore you with details. Bottom line: the crew they sent artfully ripped me off. Hopefully your install crew are capable and honest. I wouldn’t recommend the product and I give a strong warning regarding installation services.

Good appliance for the price. Paid too much for floor model and did discover a few problems with refrigerator after installation. Saved a little money by buying 'open box,' but would choose 'new' next time given the cost savings, etc.

This fridge is okay. The only issue I have is that it’s not a lot shelf space for y’all items like juice, soda, or tall water bottles beside on the doors. Otherwise it has lots of storage space. Everything else is all good.

Bosch will not replace warped drawers and Best Buy says its my responsibily to get drawers replaced! Are you kidding me?

Refrigerator is fine. I'm not crazy about the freezer ggyfcgxhfch