See more imagesBose - QuietComfort Ultra Headphones (2nd Gen) - Midnight Violet
- Model:
- 890101-0300
- SKU:
- 12219035
Highly rated by customers for:
Nick Posted
Terrible product, its mindblowing all these people didnt catch a huge flaw with these. Gen 1 uses full power anc on quiet mode and immersion modes(not aware mode), but gen 2 uses adaptive(which gen 1 supposedly uses, but uses it right anyway)which means changing at all times, but these people dont notice because the anc is still at 50 perecnt and the music is loud enough so they dont know its lowering your anc at all times and making it so i hear backgound noise all the time. Stick with gen 1 unless u dont care about anc stability. To check this put on quiet mode and then quickly play a song at medium volume, then quickly pause and listen to the anc change, no way to change this. Dumbest pair of headphones i ever bought, super bummed.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
Posted
Hi there, thank you for sharing your thoughts. The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. They make every note expand, every piece of dialogue hit harder, and every melody feel more spacious. You can also adjust the noise cancellation of the headphones using the Bose app. If you’re having difficulties making adjustments, you can check out this helpful guide: https://bose.life/4pLOYOH
Jelyn - Bose Customer Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
StacyM Posted
Returned after two weeks. Not comfortable to sleep in and the right side started to only work sometimes. Yes, I know they aren't for sleeping but my husband snores and I can't sleep. I purchased the Beats Studio Pro and they work much better for my issues. At first the sound quality was great, just didn't last.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
Posted
Hi Stacy, thank you for sharing your experience with the Bose QuietComfort Ultra Headphones (2nd Gen). We’re glad to hear you initially enjoyed the sound quality and design, but we’re truly sorry they didn’t meet your needs. The Bose QuietComfort Ultra Headphones (2nd Gen) were designed to enhance your listening experience with music, but they were not intended for sleeping, so wearing them while lying on your side can understandably cause discomfort.
Side-sleeping with headphones often puts pressure on the ear and the device itself, which can bend or loosen parts over time. This may reduce comfort and, in some cases, affect performance (such as one side not working properly).
We truly appreciate your feedback, and we’ll make sure it’s shared with our product team. We hope you’re able to find headphones that better suit your needs for sleeping, and we’d be happy to assist you if you decide to explore Bose products again in the future.
Jelyn - Bose Customer Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
VisualEyez Posted
Trash , trash, trash , I completely did not like the sound I got from these for the price I do not recommend it to anyone spending more than $100 on headphones these are pure trash sound .
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
Posted
Hi, thank you for taking the time to share your honest feedback with us. We’re truly sorry to hear that the sound quality of the Bose QuietComfort Ultra Headphones (2nd Gen) did not meet your expectations. We’d love the opportunity to learn more about your experience and see how we can make things right.
For the best support, please reach out to us directly through this link: https://bose.life/contactus so our team can assist you in exploring possible solutions to your product issue and ensure you’re getting the best performance from your Bose product.
Rein - Bose Customer Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MuthurajR Posted
Worst mobile app design: I had impression that mobile app is common across the devices to manage and maintain but reality forced to connect mobile and disconnecting other device. Secondly this is had a minute disconnect from TV so unable to use it for TV.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
Posted
Thank you for sharing your feedback on the QuietComfort Ultra Headphones (2nd Gen). We’re sorry to hear about your experience with the mobile app and TV connectivity. The app is designed to manage multiple devices, and we’d like to provide you with some troubleshooting steps to help improve your experience:
-Bose App Support: https://bose.life/4s0fOTW
-Connectivity Support: https://bose.life/4ryU7u4
We appreciate your input, as it helps us continue improving both our products and the app experience.
Gem – Bose Customer Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
BrandonS Posted
Buying these from Best Buy was the worst mistake of my life they don’t care about their customers only to rob them…
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
Ponce Posted
Item didnt work called bose and follwed there intructions and the said i need a exchange or refund. I loke an exchange.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
Posted
Hi Ponce, thank you for sharing your feedback with the QuietComfort Ultra Headphones (2nd Gen). We’re sorry to hear that your product didn’t work as expected, though we’re glad you were able to connect with our team for guidance.
If you have any questions or concerns, please don't hesitate to contact our customer support team so we can assist you further: https://bose.life/48EXztC, we’d love to help ensure everything goes smoothly for you.
Klariss – Bose Customer Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
FRANKS Posted
Horrible battery life. Charge last only 20 minutes
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
Posted
Hi, thank you for sharing your feedback. We understand how important long‑lasting battery life is for your everyday listening, and we’d love to assist you in getting the best performance from your Bose QuietComfort Ultra Headphones (2nd Gen).
A full 3‑hour charge powers the headphones for up to 30 hours, while a quick 15‑minute charge provides up to 3 hours of battery life or up to 2 hours when Immersive Audio is enabled. Please note that actual battery performance may vary depending on usage patterns and other factors. High volume levels, frequent Bluetooth reconnections, or extended use with maximum noise cancellation can drain the battery more quickly. Additionally, if the battery is not charged to full capacity, playback time will be shorter. We always recommend confirming that the headphones are charging properly and that the battery is not depleted.
If you notice the battery draining faster than expected, our online guide provides helpful tips and troubleshooting steps to improve battery life. You can view the guide here: https://bose.life/4cFsBpL
We’re confident that by following these steps, you’ll enjoy longer battery performance along with the premium audio experience that the Bose QuietComfort Ultra Headphones (2nd Gen) are designed to deliver.
Rein - Bose Customer Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
EduardoZ Posted
Excellent product, the unic problem is the conectivity
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
Posted
Hi, thank you for sharing your feedback. We’re delighted to hear that you find the product excellent, at the same time, we’re sorry to learn about the connectivity issues you're experiencing. We’d love to learn more about your experience and see how we can help improve things for you.
Please reach out to us directly through this link: https://bose.life/contactus so our team can assist you in exploring possible solutions and ensure you’re getting the best performance from your Bose product.
Rein - Bose Customer Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
AnnaB Posted
Not good . Previous one over the ear better. I can hear everything else
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
Posted
Hello Anna! We're sorry to hear that the QuietComfort Ultra Headphones (2nd Gen) didn’t meet your expectations when it comes to noise cancellation. That’s not the experience we want you to have, especially since these headphones are obsessively engineered with Bose’s best noise cancellation and spatialized audio for immersive listening. They’re designed to make every note expand, every dialogue hit harder, and every melody feel more spacious, while being crafted with luxe materials for unrivaled comfort and premium design. The Bose app makes it simple to personalize your headphones, allowing you to adjust the noise cancellation level. I recommend checking the noise cancellation settings in the app to ensure they’re optimized for your environment, and if you’re still experiencing issues, please visit our troubleshooting guide through this link: https://bose.life/4aPAM1R so we can help resolve your concern.
If you continue to experience issues, we’re here to help. Please don’t hesitate to reach out to our customer support team through this link: https://bose.life/49oQikI
We hope this helps improve your experience!
Sophie – Bose Customer Support
<img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Dosw Posted
I bought the “White” ones based on the photos, and what I got was not at all white. If they had accurate photos or clearly stated the white ones weren’t white, but off white or beige or light gray or crime colored or anything other than what most people would call “white” I would have ordered a different color, but as is, I received these a day before I leave for travel, so I have no options but to make do with my 15 year old QC15s until I return so I can make the hour drive to a store to return these ugly not white headphones.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
See more imagesHighly rated by customers for: