See more imagesBose - QuietComfort Ultra Headphones (2nd Gen) - Midnight Violet
- Model:
- 890101-0300
- SKU:
- 12219035
Highly rated by customers for:
See more imagesHighly rated by customers for:
mango Posted
These are probably the most comfortable cans you can get at the moment with the best ANC, best the software/firmware is its pitfall. One thing no reveiwers have mentioned is that while the ANC is at full strength when you first put on the headphones, it gradually decreases or as you would put it auto-ANC. This also happens when you take off the headset and put it back on. If you toggle the different modes within Bose apps, ANC will be back at full strength again, only for it to gradually decline and you can start hearing the noise. This "auto-ANC" feature is definitely one thats not desirable and can't be turned off.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Midnight Violet
Posted
Hi there! Thank you for sharing your feedback. We’re delighted to hear that you find the QuietComfort Ultra Headphones (2nd Gen) to be the most comfortable and that their ANC performance stands out. These headphones deliver our best noise cancellation yet, with world‑class audio tuned to the unique shape of your ears through CustomTune technology. The result is powerful, immersive sound with every listen.
Please ensure your Headphones are set to Quiet mode with full noise cancellation and Bose‑optimized stereo audio. This setting provides the highest level of noise cancellation, helping you block out distractions effectively.
To help resolve the issue you mentioned, please take a look at the troubleshooting steps provided in this link: https://bose.life/4ovsqks
These steps should help resolve your concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus . We’re happy to help and we truly hope this helps resolve the issue for you!
Sophie - Bose Customer Support
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StylishJedi Posted
Great Sound but incredibly terrible microphones still! The microphones cannot hear you outdoors if you’re trying to text or dictate anything on your phone it literally types the wrong words all the time. If you’re somewhere where it’s windy the noise cancellation doesn’t even work! The wind blows on the microphones and you hear it inside your headset so you cannot hear what you’re listening to! They’ve always had problems with the microphone but I figured the generation 2 was going to be better like everyone said it was going to be. I’m returning these and getting a headset that doesn’t have crap microphones. Their microphones basically have zero noise cancellation of their own. Also when the headset talks to you it sounds like a malfunctioning robot that’s whispering it’s so low you can barely hear it. Especially if it’s a notification of any kind. I’m shocked how bad it is for this amount of money.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
Posted
Hey there! Thank you for taking the time to share your experience, we truly appreciate your honest feedback. We're glad to hear you enjoyed the sound quality, but we're sorry to learn about the frustration you've had with the microphone performance and voice prompts.
The Bose QuietComfort Ultra Headphones (2nd Gen) are designed to deliver world-class noise cancellation and immersive audio, personalized through CustomTune technology to match the unique shape of your ears. That said, microphone performance can be affected by several factors, especially in challenging environments like windy conditions.
To help address the microphone issue, we recommend checking out this troubleshooting guide: https://bose.life/47rEbCg which may offer some helpful steps. If you continue to experience difficulties or have further questions, please don’t hesitate to reach out to our customer service team using this link: https://bose.life/contactus and they’ll be glad to assist you further.
Sophie - Bose Customer Support
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luis Posted
Sound quality is great , I couldn’t really tell a difference between the noise cancellation between the Bose 700NC headphones and these second generation NC headphones. They are extremely bulky so if they could make them slimmer or less bulky that would have been much better . Also they have a motion feature that I really disliked when you look down the music you are hearing will turn off . Until you’re looking up again . This was really annoying when I was a the gym . But if you’re going to use them for only airplane rides and computer work then they are great not really for moving around
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
Posted
Thank you for sharing your feedback, Luis. We’re glad to hear you enjoy the sound quality of the QuietComfort Ultra Headphones (2nd Gen), and we appreciate your honest thoughts on the design and features. Regarding the "motion feature" that pauses music when you look down, we understand how inconvenient this can be during activities like working out. To assist you further with this concern, please contact our customer support team using this link: https://bose.life/49SSe5s and they will guide you through the steps to adjust or disable this feature. Your feedback is valuable to us, and we’re committed to ensuring you have the best experience possible.
Gloria - Bose Customer Support
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GregoryK Posted
Even with the updated software keeps losing connection at random times.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
I've owned several Bose products over the years and as I write this I currently own 4, but these over the ear headphones is not one of them. I took them back and here's why. Latency. I bought these to replace an older set of QuiteComfort headphones I used when practicing on my electronic drums. Loved the sound my original set gave me and they lasted me well but I literally wore them out and needed a new set. I read the specs on this new set and was pleasantly surprised that they could still be used as wirelessly as well as bluetooth. Great! I need wired because the latency with bluetooth on a set of electronic drums makes them impossible to use. Well.. believe it or not when you plug these in hardwired you still get the same latency. Internally they must go through some of the same processing that the bluetooth part uses which makes them totally unusable for playing my drums through. I was really disappointed about that. Don't get me wrong, if you want a great sounding set of headphones and latency is not an issue then by all means these will suffice but if you're like me and have a different need that requires no latency then these are not what you want.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
Posted
Hi, Jody! We're sorry to hear about the latency issue you encountered with your new headphones. We understand how important zero-latency performance is for activities like playing electronic drums, and your feedback is very valuable to us.
For future reference, you may try using this link to explore solutions about the Bose QuietComfort Ultra Headphones (2nd Gen): https://bose.life/453YpQY This resource provides helpful guidance and options that may better suit your needs.
We appreciate your loyalty to Bose over the years and are always here to assist you whenever you need support.
Gloria - Bose Customer Support
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EFAZ Posted
Just to warn people who may be prone to allergies when wearing music headphones. I wore the Ultra headset for a few hours and found myself having red skin around my ears, peeling skin after a few days, and a lot of itching. I've seen a doctor, and nwo waiting to see an allergist in Februrary. This happened to me only once in my life, with AirPods Max.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
Posted
Hi, thank you for sharing your experience with us. We know how important comfort is when using headphones, and we’re truly sorry to hear about the reaction you had with the Bose QuietComfort Ultra Headphones (2nd Gen).
For awareness, the headphone cushions are made with protein leather, a synthetic material chosen for its soft, leather‑like feel and long‑lasting comfort. While many people find it gentle on the skin, we understand that sensitivities can vary, and it’s possible for some individuals to experience irritation.
If you'd like, replacing the cushions could be an optional step you might try to see if the reaction is isolated to that specific material. Otherwise, you’re welcome to contact us directly at https://bose.life/contactus and we’ll be glad to assist you further regarding your concern.
We appreciate you letting others know and hope your upcoming appointment with the allergist brings you clarity and relief.
Rein - Bose Customer Support
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510sm Posted
Had the first gen and I can’t say I recommend the upgrade, I prefer the sound profile on the first gen. The ANC did improve but it’s not like 1st gen was bad at all
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
Posted
Hey there, we're delighted to hear you're impressed by the performance of our best noise cancelling on a headset.
The next-gen QuietComfort Ultra Headphones provide improved overall audio performance through even more natural-sounding highs and even deeper bass at louder volumes. Try customizing your listening experience using the built-in EQ features of the Bose app to fine-tune your headset to your own preferences and maximize your enjoyment from the headset. Appreciate your feedback!
Andy - Bose Customer Support
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IsaiahJ Posted
Decent headphones, but at the same price point the xm6 dominate it. they do have usb C which is pretty nice for wired usage
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
510sm Posted
Honestly prefer the gen 1 sound profile and the anc was already good so the slight improvement isn’t worth the upgrade if you currently have gen 1
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
Posted
Hey there! Thanks for sharing your thoughts on the QuietComfort Ultra Headphones (2nd Gen). It’s totally valid to feel that way, many users grow attached to the sound signature of their original gear, and if the improvements in ANC and audio tuning don’t feel significant to you, sticking with Gen 1 makes sense. Your feedback is valuable and helps us understand what matters most to listeners like you. If you ever decide to explore more features or compare settings, just contact our customer support through this link: https://bose.life/contactus
Sophie - Bose Customer Support
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Ajax Posted
Great audio and ANC but I felt the hinges were a bit too fragile for me.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Desert Gold
Posted
Hi, Ajax! We appreciate your thoughts on the audio and ANC performance, and we understand your concern about the durability of the hinges. To reassure you, the headband of the QuietComfort Ultra Headphones is made of high-quality silicone, and the hinges are designed and tested to meet Bose’s durability standards for long-term use.
Your feedback is valuable, and we’ll continue striving to ensure both comfort and strength in our designs. We’re grateful you chose Bose.
Gloria - Bose Customer Support
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BethzabeG Posted
Love the sound and comfort, I use them to work out and stay on my head doesn’t seem to slip like other head phones
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Black
Posted
Hi BethzabeG, thank you for sharing your experience! We’re delighted to hear that you love the sound and comfort of your headphones. It’s wonderful to know they stay secure during workouts and don’t slip like other models. Your feedback means a lot to us, and we’re glad they’re supporting your active lifestyle.
Jelyn - Bose Customer Support
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Escanor Posted
The same as Gen 1. The same audio the same quality.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
Posted
Thank you for sharing your feedback! The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. Every note expands, every piece of dialogue hits harder, and every melody fills the space around you. Crafted with luxurious materials, they offer exceptional comfort and a premium design, perfect for long listening sessions. One standout feature is ActiveSense, which, when enabled in Aware Mode, automatically adjusts noise cancellation based on your environment’s noise level. This helps maintain consistent ambient sound awareness without letting loud interruptions, like a coffee grinder or blender, drown out your music.
The headphones also feature intuitive controls on the right earcup: a Bluetooth/power button, a multi-function button, and a capacitive volume/shortcut strip. These allow you to manage power, pairing, playback, calls, and listening modes. Additionally, on-head/off-head detection supports auto-pause, wake/sleep, and customizable auto-off settings via the Bose app. Altogether, these features make the QuietComfort Ultra Headphones (2nd Gen) a powerful and user-friendly choice for immersive audio experiences.
Jelyn - Bose Customer Support
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DavidL Posted
Cannot plug and play. You must power it on in order to use it. The earphone doesn’t power from the aux cable.
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - Driftwood Sand
Posted
Hi David, thank you for sharing your feedback on the Bose QuietComfort Ultra Headphones (2nd Gen). These headphones are designed to be powered on before use with the audio cable, ensuring you get the full performance and features they offer.
If you need further assistance, please don’t hesitate to reach out to our customer support team so we can assist you further: https://bose.life/48EXztC
Klariss – Bose Customer Support
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GustavoP Posted
I like the Brand the design but they don't do great on the noise cancellation much work to do to improve it there's another ones better like beats audio which already have
This review is from Bose - QuietComfort Ultra Headphones (2nd Gen) - White
Posted
Hi there, thank you for sharing your feedback. We’re glad to hear you like the brand and design. The Bose QuietComfort Ultra Headphones (2nd Gen) are obsessively engineered with our best noise cancellation and spatialized audio for immersive listening. They make every note expand, every piece of dialogue hit harder, and every melody feel more spacious.
If the noise cancellation is not strong enough for your preference, you can adjust it through the Bose app. For guidance on how to do this, here’s a helpful link: https://bose.life/3Z8QEG8
Jelyn - Bose Customer Support
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