Customer Ratings & Reviews

for the price , sound is not bad i would definitely would recommend.

During the first week of owning the quality of sound was great but later had problems with a ringing effect when putting anc mode to high

The Bose QuietComfort Ultra 2nd Generation in black look, feel, and sound great! Having owned numerous over the ear headphones through the years, they all have had various shortcomings such as battery life and comfort or poor fidelity and sound quality. The Bose QC Ultra have nailed the feature set and are an all around great set of headphones. The Bose QC Ultra feature a clean, modern design that looks and feels solid, apart from the hinge design of the cups (easy to pinch your fingers or hand) and easily lay flat on a surface or fold into the included carrying case. The QC Ultra have an adjustable soft, leather padded headband and equally plush leather ear cups, which are extremely comfortable even for extended wear with their 30 hour battery life. The headphones are also fairly light and don’t create any pressure points, which is a must. The controls are limited and simple, but you have everything you would need with gestures from volume and call control to playback or immersion settings. There is even a customizable shortcut action where you can set to battery level, immersion, voice assistant or even Spotify resume. I would like Bose to expand this function further but it is great that you have some control over the behavior. The QC Ultra come with a 2.5 to 3.5 mm adapter cable, but the real treat here is the USB C port which supports wired lossless audio. Audio quality is great and rich with that signature Bose sound. Within the app you can customize the Bose QC Ultra even more with custom immersion modes and equalizer access. The Bose QC feature CustomTune tech, which analyzes sound and adjusts it to the shape of your ears for optimal audio reproduction. I am not sure how much it adjust the audio but music is rich and detailed while having a wide, virtual sound stage. The immersion setting provide convincing instrument separation, which widens the presence and depth of the track. the Bose QC Ultra headphones aren’t just for music, with Cinema mode movies sound great and easily as enjoyable as my full theater system. If you are not looking to pipe any audio into your ears, the noise cancelation is top notch and can be utilized without audio to provide peace and quiet anywhere. The Bose QuietComfort Ultra are some of the best all around headphones I have ever owned; from the fantastic spatial audio to the incredibly effective noise cancellation, they have everything you need in a premium set of headphones.

They are great headphones, the quality is amazing. I just wish it had a little more bass to the headphones

This is my review of the Bose QuietComfort Ultra Headphone (2nd Gen), upon which I rate at a soft 4 out of 5 stars. If this rating scheme allowed for 1/2-stars, I would rate at 3.5. Out of the box, these headphones come with a USB-C (C to C) cable, 3.5mm to 2.5mm audio cable, carrying case, and safety sheet. There is no quick start guide, just a QR Code to allow your smartphone to download the Bose app. From first impressions I like these headphones as they are foldable and fit nicely as to pack and carry on the go to the gym or other activities. They are extremely comfortable even when wearing glasses with a nicely padded headband and ear cups. The addition of the black gloss metal adjustable frame adds to its rich appeal. The battery is rated for playtime up to 30-hours with a 3-hour battery charge time. The buttons on the headphone are very minimal and all on the right ear. First, you have one lower button that serves as the power on/off and Bluetooth pairing. Once the headphones are turned on, you can take them off and they will go into sleep mode, and once picked up, they wake up. To fully turn them on, it's best to place them on your head and press the power button and to fully turn them off, take them off your head and press the power button. The second upper button is the multi-function button just above the power/Bluetooth button. While listening to music press the button once to play/pause, twice to move forward one song, three times to move back to the beginning of a song or previous song. When you press and hold the button, it goes into its sound listening modes consisting of quiet, aware, immersion, and cinema. This upper multi-function button also serves to address phone calls. Press the button once to answer a call, press again to put the first call on hold and answer a second call and double press the button to end or decline. The third button/ is actually a raised ridge called the volume strip which is about 1.25" long that is used to control the volume. You just simply slide up one or multiple times to increase the volume and slide down once or multiple times to decrease the volume. As for the Bose app, it is very feature rich. The front page shows the battery level and connection status. Turn on the headphones and launch the app, then press the connected app button. From here, you will see the battery level and all the features to include Modes, Source, Noise Control, EQ, Immersive Audio, Shortcut, and Tips. I won't go into detail here as most of the features are self-explanatory except the Immersive Audio feature. This feature is interesting as it adds artificial depth to your listening experience. Placing this feature in the Still mode yields an experience where the sound source rotates around your head. For example, if you turn your head to the left, the sound will favor your right ear and favor your left ear as turning your head to the right. Placing this feature into the Motion mode yields an experience where the sound source rotates around you as you move about your room/environment. I don't find this feature as noticeable as the Still mode, but that's just my opinion. The final feature I believe needs some explanation is the Shortcut. This feature allows you to add as shortcut to an option as you press on the volume strip. With this Shortcut feature you are able to add the following, hearing the battery level, changing the immersive audio options, accessing the voice assistant, and adding Spotify to your listening experience. As for my listening experience with these headphones, I was not overwhelmed. For the price, fit, feel, and app, I felt the headphones were missing a WOW factor. I will focus more on music than phone calls or TV soundstage. I was using a music streaming app providing lossless audio. The sound to me felt flat without depth. I tried listening with all features turned off and found it somewhat better. The EQ feature was very disappointing as it only incudes 3-bands, base, mid-range, and treble. Bose really needs to add some depth to their EQ and add at least 8-bands. I need the ability to tailor my sound experience and not me limited by my headphone's features. As for the noise canceling, I was blown away. In my test, I was listening to a TV program while I had my clothes dryer running in the laundry room. I dryer was pushing out 44 average decibels with peaks as 52 decibels. The noise cancelation did its job at negating the 44 decibels , but did hear the peak sounds at 52 decibels, so I would consider this a great outcome as I believe I was pushing these headphones to their limit. As for my overall opinion of these headphones, they will work great for those commuters, office workers, or those needing the serenity in taking an airplane ride. If you are looking for an amazing sound experience in listening to music or TV, you will need to look elsewhere. I hope you enjoyed reading my review and it helped in your purchasing decision.

Overall: The Bose QuietComfort Ultra Gen 2 headphones are a strong contender for anyone looking for top-tier active noise cancellation and comfortable, immersive listening. They’re a great option for frequent travelers or folks who want to drown out office noise. These are definitely geared toward people who don’t mind spending a bit more to enjoy a premium audio experience. They’re not ideal for gym use, though, since they don’t have a rating for sweat or water resistance. They also lack wireless charging, which a lot of other headphones include at this price point. Sound Quality: The QuietComfort Ultra Gen 2 delivers crisp, detailed audio with deep bass and clean highs. The sound signature is classic Bose: warm and balanced with a boosted low end, making them great for music, movies, or just about anything else. While a little flatter than some other headphones, you’re not going to get studio-reference sound here. USB-C lossless audio is a standout feature, offering higher fidelity than standard Bluetooth codecs. These are best paired with a streaming service that supports lossless audio, since compressed tracks won’t really show off what this headset can do. That said, the in-app EQ is super basic, and there’s no way to deeply customize the sound profile. For most users, Bose’s tuning will be more than fine, but those who like to tweak every frequency might be left wanting more. Active Noise Cancellation: This is where Bose blows most other headphones out of the water. The ANC is incredibly effective, easily muting road noise, office chatter, and of course, plane engines. Bose’s CustomTune tech adapts ANC to your ears every time you wear them, and it works brilliantly. If ANC is your top priority, these won’t disappoint. I promise. Other Sound Features: Along with ANC, you get a BeAware mode, which lets sound in so you can hear your surroundings if needed. The amount of noise cancellation is also adjustable, which is a nice touch. Immersive mode is another cool feature. Geared more toward movie content than music, it lets the sound follow your head movements. It’s basically 3D audio that shifts with your position. There are two modes: one for sitting and one for standing. Give them a shot. I found it pretty cool, but since I mostly listen to music, I kept it off for the most part. Bose also includes a new Cinema mode, which blends immersive audio with noise cancellation to really pull you into whatever you’re watching. It’s a fun feature for video content, and I recommend trying it out. Just keep in mind it drains the battery a bit faster. Connectivity: The headphones support Bluetooth 5.4, USB-C audio, and a 2.5mm analog cable. I had no issues pairing them with my iPhone. Plenty of audio codecs are supported, including SBC, AAC, and aptX, plus the lossless version of aptX. Long story short, these are going to sound great on basically any device you pair them with. And if you want the ultimate sound quality, you can always wire them in via USB-C for lossless audio. Comfort: The QuietComfort Ultra Gen 2 are comfortable, but not quite as comfortable as some of the previous Bose models I’ve owned. Maybe they’re still breaking in, but I’m hoping they get a bit more forgiving over time. I have a large head, and the clamping force feels a little strong right now. I also have to extend them to the largest setting to fit properly, but that’s true for most headphones I own. Battery Life: Battery life is good, but not great. You’ll get 30 hours with ANC off and 24 hours with ANC on. That’s more than enough for long flights or workdays, but it falls short compared to some other comparable headphones. There’s also an auto-shutoff feature that’s worked flawlessly whenever I take them off, and a low-power mode that helps preserve battery when not in use. Sadly, wireless charging isn’t supported, but USB-C fast charging is included. Design: The design is classy and modern, with polished metal accents and a dark black finish. The build is mostly plastic with some metal, which keeps the weight down without feeling cheap. The included faux-leather carrying case is a nice touch and stores the headphones securely. Pros: Industry-leading ANC Crisp Bose sound Quality build USB-C lossless audio Classy and modern design Comes with carrying case and cables Cons: Expensive Limited EQ customization No wireless charging No IP rating for water or sweat resistance

My review with the qc ultra 2 .comfort 5/5 the padding on the earcups and headband very comfortable sound quality 5/5 very good for my type of music Connectivity 2/5 below average the headphones are sometimes very easy to connect but some times it takes 5 minutes to connect battery life good enough battery for me. But i would recommend to a friend

Honestly I’d say these are almost 5 star. I really love how comfortable they are and love the color. I was debating between these and Apple. I already have the Quiet Comfort Ear Buds and LOVE those but wanted something that also wasn’t in my ear for a little different effect for how the sound feels. I just wish it had an addition 1-2 buttons for changing modes on the other side and would have preferred maybe a button for sounds rather than a touch slider as it’s not the most efficient as changing volume I prefer to change volume from my phone.

Great headphones, great quality, good bass, and overall quality is pretty good. The life battery is really nice because I can have it on for a full day and wouldn’t need to charge it. The only thing I don’t like is if I press one side of the headphones in, there’s a screeching sound. And if I want to have noise cancellation, but there’s a lot of wind I would either have to choose noise cancellation or wind cancellation. Other than that the headphones are great for the time I’ve had them.

Just purchased them so i have not had much time to play around with them. So far they sound very good, like the prior model. They connect much faster to my laptop, unlike the prior model. I have noticed that when you are on a call if you speak too loud your voice will sound distorted, speak at a normal volume and it’s perfectly fine. Will be back with a more in-depth review once i have used them for a longer period.

These are a great and well balanced pair of headphones. Very comfortable and the app makes it easy to manage as well. Love the features and the modernity of the product. It will definitely be a staple in my everyday life.

Much more comfortable versus the Sony flagship model. However the volume control is very imprecise a there are no touch control features. Sonys headphones are light years ahead in the intuitive touch control realm.

Bought these to see if I liked them more than my Sony WXM400 and 500 noise canceling headphones. I don't but it doesn't have anything to do with their sound. They sound great. They way they fit over my ears is the problem. They just aren't big enough? I guess? I can't wear them with earrings and overall, they just don't sit right. I still use - mostly out of guilt but I will stick with the Sonys next time. Also, they don't seem to pair with multiple devices or at least they won't for me. For the Bose Believers - I tried. For the Sony Stans - the grass isn't greener. In fact, it pricks.

[Employee of bestbuy] I really like the audio quality and comfortability on these but for how expensive these are I wish they had stereo audio but they seem to only have mono

I’m an older woman who tries to work out and who has a at home business. I tried all kinds of EarPods, but they hurt my ears. I finally broke down and ordered a pair of these Bose and I have to say I love them. The only reason I gave four stars is because of the price. Definitely cut into my budget. now I just have to decide if I want to pay the full price for these or return them and get something less expensive. I have to make my decision fast.

I really love the sound quality and the battery life on my Bose headphones. I don’t like that they still make static sounds at times.

About the same as the first generation ultras. A little less bass but balanced sound. Still the most comfortable to wear of the over ear headphones.

Great sound quality. Little loose on the head. If you wear glasses it tends push the sides of the glasses into your head. If the headphones were redesigned to give space for glasses that would be really nice. Also a slightly tighter fit. It also disconnects from my iPhone when someone calls me I have to manually select that I want to use my headphones or it will default to using my phone. I would say the sound quality is great. I tried Sonos headphones and was very disappointed after owning and using these Bose headphones. I would say they are overpriced for sure but everything is. The QC and QCU series 1 are a good option if on sale.

I ended up getting these when my airpods pro max stopped working on me. The noise cancellation and volume are great! Louder than the airpods pro max in my opinion. I like the different options for modes you can use. The only thing that I don’t like is when in transit (bus/shuttle) it tends to have this static sound. Putting it in commute mode sometimes helps but not really.

Sound quality is good. The volume adjustment is difficult. Very difficult to return to the storage case