See more imagesBose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - 60th Anniversary Diamond Edition
- Model:
- 882826-0070
- SKU:
- 6589917
would recommend to a friend
See more imagesTeresaD Posted
So I love the sound quality and the noise canceling is primo however I don't love how quickly they die and I just can't seem to get a comfortable secure fit in my ear. I also feel like they protrude quite a bit from my ear. I really like when my ear buds sit flush with the outside of my ear. The other thing is sometimes they take awhile to connect and they also don't immediately disconnect once put back in their case. I have to manually disconnect them with my phone
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Moonstone Blue
Posted
I'm happy to hear you like the audio and noise cancelling of the QuietComfort Ultra Earbuds, Teresa! It's true that the earbuds' battery can deplete within 4 hours if you're using the Immersive Audio setting continuously. However, a charging case with 100% charge will supply a further 18 hours of use. As for the fit and the occasional connection issues, please contact your local support team, so we can take a look and help further. Warm regards, Fiona M. - Bose Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RobertS Posted
I love Bose products and wanted to purchase these Navy Blue Bose noise canceling earbuds. Well I did purchase the box. I purchased the Earbuds and drove all the way back home with several different Bose Bluetooth speakers and headsets. Unpacked the car at home and then I wanted to hear how well Navy Blue Bose noise canceling earbuds but to my surprise & discovered that someone at the BestBuy store (employee) or possibly the Bose earbuds never got packed in the Bose earbuds box. The crazy thing about it was that inside the Bose earbuds box was a pair or Beats earbuds. So I drove back immediately that is a good 35-40 min drive. When I went back in the Best Buy store the gentleman who works at the front entrance said, well sir unfortunately that’s the way the world is today. Huh?? Good thing I had my receipt in my hand and I just realized I’m buying way too much stuff today that obviously the Universe wanted to teach me a valuable lesson. I don’t need 3 pairs of Bluetooth headphones.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Lunar Blue
CJaneN Posted
The sound is amazing and the noise cancelling outstanding. But even fully charged they cut out in the middle of phone calls and my 1st pair also struggled to connect to anything. So I exchanged the 1st pair but the second pair just cut out on me in the middle of a call just yesterday. My daughter recommended I just get Airpods even though I'm an Android and Windows user. I think I will.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
Hello, it's great to hear you feel these sound amazing and that the noise-cancelling is outstanding. You can find guidance here https://support.bose.com/s/display-articles?language=en_US&productId=01t8c00000QEpawAAD&articleId=ka08c000001brZzAAI
to ensure a perfect connection for your earbuds.
Thanks
Matt - Bose Customer Support
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HarveyO Posted
These are nice but lack a few things that make the purchase a great buy. Pros Mode selection. You have 3 settings and emerse wow, I cant hear nothing but my music. The slide on my ear bud to increase and decrease volume, love it. Cons The Bose App is really lacking. Unable to find battery status on the case. The app doesng show and case has light. There is no numerical value for the battery of the case. My samsung ear buds and bose are about the same with samsung coming in 1st over these.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Lunar Blue
Posted
I'm happy to hear you like the different Immersive Audio settings of your QuietComfort Ultra Earbuds, as well as the easy-to-use touch controls! There is an LED guide that you can use to read the battery level, see here: https://www.boseapac.com/en_in/support/articles/HC2472/productCodes/QCUE-HEADPHONEIN/article.html. If you have any other questions about using the app, please don't hesitate to contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Gabeee95 Posted
these headphones are ok for the price, they turn on and connect to your phone when both pieces in the case, and sometimes when you put them in your ear they don’t connect to the phone so you have to put them back in the case close it and open it and put it back into your ear and hopefully they add the siri feature so it reads messages
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
I'm glad to hear you're generally happy with your QuietComfort Ultra Earbuds! Sometimes, it can be necessary to re-sync your buds with the charging case; another thing you can try is a quick reboot of your mobile device, as this can also help establish a strong Bluetooth connection. As for Siri, the in-built microphones of your earbuds act as an extension of the mic in your mobile device. If you're having issues with using your earbuds to replicate functions that you can otherwise use on your mobile device, our support team will be happy to take a closer look for you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Jeff219 Posted
The sound quality of bose products are always GREAT! But why or how they haven't figured out microphone noise cancellation is amusing with technology now days. If you're in a noisy environment, forgot about using these ear buds. Being in the trades, its definitely something we need, and hopefully an update is released to address this issues. The pods themselves and the changing case are very well made.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
Hi Jeff, it's great to hear you were impressed by the sound quality of the QC Ultra Earbuds, but I'm sorry to learn you had problems with the built-in microphones during calls. It is important to ensure the buds are positioned in the ear so the microphones point directly toward your mouth as if they are improperly inserted, you will find external sound is picked up. Give this a try and you should notice a marked improvement on vocal pickup during calls.
If you need any assistance, we're here to help! Head to https://bose.life/3ET4mCs for further support.
Jeff - Customer Support
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JohnV Posted
Great sounding earbuds! However there’s weird connection and power on issues. The headphones will appears completely dead until bulged in for a few seconds
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
Hey John, thanks sharing for your thoughts on the QuietComfort Ultra Earbuds, glad to hear the sound quality is living up to your expectations! What you're experiencing definitely isn’t typical, and we’d love to help get things running smoothly. We recommend checking out this support article: https://bose.life/4mZfbrE, which includes helpful steps that may improve your overall experience.
Klariss - Bose Customer Support
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RyanE Posted
Not as good as the last series Not very loud and looses Bluetooth connectivity ofter
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
I'm sorry that you're disappointed by your QuietComfort Ultra Earbuds, Ryan! Try turning up the audio on your connected mobile device, and try your earbuds with a second device, to compare performance there. If the Bluetooth connection is breaking up, also try resetting your connected mobile device. Our support team will also help if further assistance is required: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
DavidN Posted
I bought these to use on my marathon and the training leading up to it. They sound good but the time i needed them the most at mile 21 the right one stopped working not sure why. Later after upon inspection i dropped one and now the squishy ear tip falls off or gets stuck in my ear. Unfortunate, i want to like them more but they have let me down.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
We're sorry to hear about your experience with our earbuds during your marathon training. It's disappointing when a product doesn't perform as expected when you need it most. Regarding the ear tip issue, we apologize for any inconvenience caused. Your feedback helps us identify areas for enhancement. If you haven't already, please reach out to our customer support team for assistance or to explore available solutions. We're here to help and ensure that you have a positive experience with our products.
Kind Regards,
Eric V. - Bose Customer Support
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RickyT Posted
Got mine today and it just wont connect to both of my phone at the same time. I have iphone 13 (personal) and iphone SE(work phone.) i bought this for that soecific reason, to connect both phones at the same time. It knly connects one at a time.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
Thanks for your review! With the QuietComfort Ultra Earbuds, you can only connect to and play audio from one device at a time, however you can store up to six devices in the earbud device list. This enables you to switch quickly between previously connected devices. Warm regards, Fiona M. - Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
EmilyF Posted
The headphones had trouble connecting to my phone and Best Buy support could t figure out the issue.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
Hi Emily,
I am sorry to hear about the connectivity issues you are experiencing with your QuietComfort Ultra earbuds. If it is still occurring, please try to factory reset the earbuds following these steps: https://bose.life/qcufr
For further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
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ChristianB Posted
As someone who always tries other items instead of the Apple AirPods I liked these a lot. I just wound up returning them due to the AirPods fitting in my ears a lot better and stabler
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
GentilM Posted
Good but, Low sound even when set to maximum. Sorry I will not recommend it
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
Hi GentilM,I am sorry to hear the Bose QuietComfort Ultra didn't meet your expectations for volume,
one thing to try is Different media types might produce different quality sound. For example, Podcasts, music stored locally on your phone, MP3s, streaming music services (Spotify, Pandora), videos on your device or stored in the cloud, etc. can all vary in quality.
if you are still having issues please reach out to our support and we’ll be happy to help look into this further for you
https://bose.life/globalsupport
Thanks
- Jack Bose customer support
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pc206 Posted
Have had these for a few months now and use them almost every day for the gym, biking, etc. Pros: -Sound quality and noise cancellation are seemingly best in class -Customizing the fit has been helpful for stability -Quiet mode and Immersion sound about the same (not sure if that's pro or con, just something to note) -They look great and are comfortable to wear for extended periods of time Cons: -Bluetooth often only connects to one headphone when putting them in -If you remove one while they're connected, you can only restart music via your phone, the tap function will not recognize pause/play -Not properly waterproof, have issues in any exposure to moisture where the modes continually cycle making them unusable -Phone call quality is subpar. I generally have no problem hearing, but the other party on the line has consistently reported they can't hear me If all you want is to listen to music, the sound quality on these is lovely. However, the basic features on these such as bluetooth connectivity and touch buttons have had major issues since I bought them, which for buds in this price range is extremely disappointing.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
I'm happy to hear that you use your QuietComfort Ultra Earbuds almost every day, and that you like their sound quality, noise cancellation and customizable fit!
If you're experiencing Bluetooth connectivity issues, try rebooting your smartphone (which can help), and also try your earbuds in a different environment, to compare performance there. Also, if you remove one earbud while the earbuds are connected, you can easily restart your music by re-inserting the earbud into your ear.
As for the earbuds' water resistance rating, they are rated IPX4, meaning they are protected against splashing water from any direction. I hope this explanation is useful. Lastly, if the person you're speaking to says they cannot hear you, try angling the Bose logo on your earbuds towards your mouth/chin, which will allow for the best mic performance. Also, make sure no headgear is blocking the mic holes on your earbuds.
For any further issues, our support team will be more than happy to assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US.
Warm regards
Fiona M. - Bose Customer Support
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Whippedsheabutter Posted
The connection sucks. I constsntly have to either repair the earbuds or they disconnect by themselves. Sometimes they wont even connect first try. Ive seen other people saying the same thing. Overall though, esrbuds normally hurt my wars and these ones I can have in for hours thanks to the tips and in general comfort which is what I was looking for. Noise cancellation is superb. Love it. And sound quality is amazing. That suprised me because I have another pair of Bose headphones that have a lack of bass and have more of an acoustic sound and these earbuds really make up for that. However, if youre on the phone with someone they’ll sound pretty low despite the volume being turned all the way up (I’m guessing for sound protection but it would be nice to hear the other person better). If you’re in a really loud area, the other person wont be able to hear you too well. Other than the connection issues and low call volume and people not being able to hear you well, this is a really great product for someone who travels a lot and doesn’t want over ear headphones but wants everything that comes with them. Oh, the batterylife is pretty cool too. 6 hours of charge time.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
Hello, its awesome to hear that that you feel the sound quality is amazing on these. It's also great to hear you feel that the battery life is good too.
We always aim for the highest quality products, so it's really great to hear you feel that these are really comfortable.
The QC earbuds use bluetooth 5.3 and have a connection range of upto 30 feet (9 meters). You can find guidance here https://bose.life/47gzoQU to ensure your have the perfect connection with your earbuds.
These are designed to give clear calls, you can follow the steps here https://support.bose.com/s/display-articles?productId=01t8c00000QEpawAAD&articleId=ka08c000001bnQFAAY&language=en_US
to ensure great calls.
Thanks
Matt - Bose Customer Service
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Will89 Posted
The sound quality is perfect. The noise cancellation is the best I’ve seen so far. Battery is great. The reason I gave 3 stars it’s because the volumes of call is so low. I am a driver so I can only keep one in my ear at a time. And I struggle to hear at max volume. ( something that I wouldn’t have a problem with a very cheap Bluetooth) and also it keeps connecting and disconnecting all the time. To other than that it’s pretty perfect.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
Hello Will,
I am glad to hear that you love the sound quality and noise cancellation performance of your QuietComfort Ultra Earbuds, but sorry if you are experiencing low volume during phone calls.
If you are in a busy environment or driving and are only using one earbud at a time, it may explain why you are not getting the best audio during your phonecall. Please try test it using both earbuds in a quieter environment to see if you get a better sound.
Best regards,
Lau - Bose Customer Support
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Allenx23 Posted
Good hardware with the best noise cancellation but same crappy software issues that plague the brand. I love Bose products but they are always buggy not something I want with my headphones. They will randomly cut out of one or both ears or just one earbud will not connect. Will be returning for something else unfortunately. Oh and good for and stays in well with good battery.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
I'm happy to hear you liked the noise cancellation, fit and battery performance of your QuietComfort Ultra Earbuds! I'm sorry to hear that the audio was cutting out in one or both ears, and that one earbud sometimes wasn't connecting. Rebooting your mobile device can often help stabilise the connection; also try your earbuds with a different device, to compare performance. Lastly, I'd recommend speaking to our support team to try some troubleshooting, if needed: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
GeraldineK Posted
It just like a I’ve been using the Bose QuietComfort Ultra headphones for a bit now, and while there are definitely things I like, I don’t think they fully lived up to the hype for me. What I liked: The noise cancellation is really good—probably one of the best I’ve tried. It blocks out background noise almost completely. The sound is clear and full, especially with spatial audio on. Music and podcasts sound rich and smooth. They're also pretty comfortable, even for longer use, and they look sleek and modern. headphone.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
DerekE Posted
Good sound, good battery life, Bose though just not worth the money. They don’t stay connected to iPhone 16 the greatest. Charging can be a hit or a miss make sure you place them properly in the case. If you want to flex and show you’re something to others than buy them but being a blue collar worker who drops $300 on shoes every Six months I’d recommend getting those shoes over the wireless earbuds.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - White Smoke
Posted
Thank you for sharing your honest experience with the QuietComfort Ultra Earbuds. We’re glad to hear you appreciated the sound, but we’re sorry to know that your having difficulties with Bluetooth connectivity and charging issues.
We’d love to help troubleshoot the connection and charging issues to see if we can improve your experience. Here's a troubleshooting link that can help you with the Bluetooth issues: https://support.bose.com/s/article/quietcomfort-ultra-earbuds-will-not-connect?language=en_US
And for charging issues, please check this helpful article: https://support.bose.com/s/article/qcue-headphonein-short-battery-life---ka08c000001bue0aaa?language=en_US
-Jelyn, Bose Customer Support
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AmazonSucks Posted
After using several high-end buds ive found there isnt one best. Each has its plus and minus which is subjective so it depends what features are more important to you. For me the Bose was the best fitting most comfortable set ive tried. The sound was really good however not the best for my ears. With the fit and sound being good i wanted to keep the buds but connectivity became very annoying. The Bose app is terrible, sometimes the buds would be connected to my phone but wouldnt connect to the app. Got tired of messing around with the app trying to get it to connect. While washing my car with the phone in my pocket my music cut off twice. That was the last straw for me the buds were returned.
This review is from Bose - QuietComfort Ultra True Wireless Noise Cancelling In-Ear Earbuds - Black
Posted
Hello,
Thanks for leaving your feedback regarding the QC Ultra Earbuds. It's great to hear you were impressed by how they fit and how good they sounded. I'm sorry, however, to learn you experienced problems with connectivity and the app. Connection issues can generally be resolved by unpairing and establishing a new connection. Failing that, a factory reset can help.
Remember, when you purchase Bose products you get lifetime technical support. I understand you've returned them now, but should you have issues with another Bose product in the future, I'd encourage you to get in touch with our team. We'd be happy to assist. https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
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