See more imagesBose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Twilight Blue
- Model:
- 887612-0500
- SKU:
- 12219020
Highly rated by customers for:
See more imagesHighly rated by customers for:
GQ10 Posted
The sound is still good, but the battery life is misleading. When you look up other reviews outside of Best Buy (which was what I should’ve done instead of blindly trusting this), people have reached out to Bose about their battery concerns and they’ve admitted that the long battery life is only when you have the speakers on very low volume. Kinda defeats the purpose of having speakers to begin with? The battery life is worse than the old old version of the Soundlink. I constantly have to charge mine and I just purchased it last month. Thankfully I got it on sale and used my certificates on top of it. The audacity to price speakers this much when the quality doesn’t match the price is wild.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Posted
Thank you for sharing your feedback. We're glad to hear you enjoyed the sound quality of your product. At the same time, we understand how disappointing it can be when the battery life doesn’t meet your expectations. For more information and helpful tips on optimizing your device’s battery life, please visit this link: https://support.bose.com/s/article/short-battery-life-soundlink-flex-portable-speaker-2nd-gen?language=en_US If you continue to experience issues, our Bose Customer Support team is here to assist you. You can reach out to us anytime at bose.life/3rykPZR Klariss – Bose Customer Support. <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
LizhenZ Posted
I did not receive this item. Haven’t been receiving any updates about the package. Ordered on June 23rd no updates on what happened to it. I don’t know if it’s lost or something happened to it, but I need answers now from the sender please. The last update said it was in New Jersey June 25th.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Petal Pink
HannahL Posted
I needed this for a ceremony. Right when I needed the national anthem to play, the speaker randomly disconnected from my phone and I had to trouble shoot for what seemed forever while everyone was waiting. I was standing next to the speaker so it was not a range issue. It was so embarrassing. I returned it the following day.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Sandstone
Posted
We’re truly sorry to hear about your experience and understand how frustrating it must have been to deal with the disconnection. To help resolve the issue with your speaker, we’d like to share some troubleshooting steps. Please follow the link below for detailed guidance:
https://bose.life/4cf53Z9
Gem - Bose Customer Support
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Phonecase Posted
Love Bose products the sound is always so clean I highly recommend this product changing one
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
Posted
Thank you so much for sharing your feedback and recommendation! We’re thrilled to know you love Bose products and enjoy the clean, high quality sound they deliver. The Bose SoundLink Flex Portable Speaker (2nd Gen) is designed for high fidelity audio that’s crisp and nuanced, with surprisingly deep bass you can feel. It also provides up to 12 hours of battery life, keeping your playlists going wherever your adventures take you. Your support means a great deal to us, and we’re delighted that you’re happy with your experience.
NJ - Customer Support
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DecL Posted
I had high standards for this speaker... Because it’s Bose. Maybe I got a defective one, but the battery life and sound quality is complete garbage. There are better speakers out there for half the price.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Sandstone
Posted
Hi there, we apologize that your experience with the speaker hasn't met your expectations. The Bose SoundLink Flex Portable Speaker (2nd Gen) provides up to 12 hours of battery life at moderate volumes, with high-fidelity sound, clear nuances, and surprisingly deep bass in a compact size. For an even bigger, bolder sound, try pairing it with another compatible speaker using Stereo Mode or Party Mode. For more troubleshooting tips to improve sound quality, please visit http://bose.life/3VdGUsi. We hope this helps! Kurt - Bose Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Deelovlee1 Posted
I thought the Bose legacy held up. I guess not. I returned it in one day. I stayed in the store to test the other speakers and heard what i wanted to hear in the JBL Xtreme. I expected the sound on the Bose to be crisp and have depth, and it did not compared to the JBL.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Posted
Hi there, I'm sorry to hear you returned your SoundLink Flex (2nd Gen) speaker. While it's true that sound performance is subjective to an extent, the Flex 2nd Gen speaker is also capable of providing the depth and crispness that you mentioned. The Bose app has an Equalizer that can be used to boost or reduce the basses, mids and trebles to your liking. Also, the speaker itself comes with PositionIQ™; this technology adjusts the EQ automatically, based on the speaker's orientation (horizontal, vertical, or on its back). I hope this information is of interest! Warm regards, Fiona M. - Bose Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MICHAELM Posted
The sound was good how ever the battery died after only an hour of use when it was stated it last for 6+ hours
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Posted
Here's a troubleshooting guide that can help you resolve the issue of your SoundLink Flex Portable Speaker (2nd Gen): https://support.bose.com/s/article/short-battery-life-soundlink-flex-portable-speaker-2nd-gen?language=en_US
This will help get you back to enjoying your Bose SoundLink Flex Portable Speaker (2nd Gen) as intended!
Jelyn - Bose Customer Support
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Vaga Posted
Sounds not that great. I never had a bad experience with bose products ever. This is the first.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Posted
We are really sorry to hear you feel this way. If you'd like to reach out to us, we'd love to understand what went wrong with your experience. We're here to help if you need assistance or have any issues we can address. You can use this link to get in touch with our support team: https://bose.life/globalcontact.
Kind Regards,
Eric V. - Bose Customer Support
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AlexG Posted
It says battery lasts 12 hours. Not even close. Lucky to get two hours out of it.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Sandstone
Tyty2 Posted
I thought the speaker would’ve been louder than what it was for the price. It wasn’t satisfied with the sound.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Blue Dusk
Posted
Hi there, thanks for your feedback. The Bose SoundLink Flex Portable Speaker (2nd Gen) offers surprisingly big, bold sound in a super-packable size that is perfect for sharing tunes and good times anywhere on the planet. That said, we understand how it can be disappointing if the volume doesn’t meet your expectations, and we truly appreciate you sharing your experience.
To assist you further, please check out this link for some helpful troubleshooting steps: https://bose.life/3IfT7Kg
Klariss - Bose Customer Support
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MaryJ Posted
The power button does not work. It has to be pressed in deeply to connect.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
Posted
Hello Mary,
I am sorry to hear that the power button on your SoundLink Flex speaker is hard to use.
We would love to assist you with that so please do not hesitate to contact us via direct message: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
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Rambo Posted
Nothing in the box and they wouldnt take it back …..
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Alpine Sage
Hagan73 Posted
DO NOT BUY! Only lasts about 18 months before the random shut offs begin. Was a great speaker for about a year and a half, but now it randomly shuts off after every other song. Fully charged, plugged in, unplugged, doesn't matter. What's the point of a Bluetooth speaker that randomly shuts off?
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
Posted
I'm sorry to hear your SoundLink Flex (2nd Gen) speaker is shutting off! Checking the speaker is fully charged is definitely a good idea, but if the speaker still shuts off, then check you have the latest speaker firmware as well. You can check for updates via Settings > Product Update in the Bose app. If that doesn't help, please don't hesitate to contact your local support team, who will go through full troubleshooting with you. We'll be happy to help! Warm regards, Fiona M. - Bose Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Evelyn Posted
This is my 3rd or 4th Bose speaker and they all end up not charging or working affer a couple months. Not buying again.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
Posted
Hello Evelyn, we have many helpful articles that can help with battery/charging issues, you can view these here: https://bose.life/3A5yV9Q. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.
Liam - Bose Customer support
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JamesD Posted
My Bose Speaker I bought July 2023 the battery quit charging so no a useless piece of a plastic #2 action awaiting disposal.
This review is from Bose - SoundLink Flex (2nd Gen) Portable Bluetooth Speaker with Waterproof/Dustproof Design - Black
Posted
Hi James, I'm sorry to hear your SoundLink Flex (2nd Gen) speaker isn't charging! Instead of disposing of the speaker, please contact our support team so we can help you via troubleshooting and service: https://support.bose.com/s/get-help-landing-page?language=en_US. A quick thing to be sure of is that you're using a Bose-branded wall charger, if you have one. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />