See more imagesBose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
- Model:
- 883848-0200
- SKU:
- 12219025
Highly rated by customers for:
See more imagesHighly rated by customers for:
BrianT Posted
Terrible purchase. Wasted $400. The Power button is FLIMSY and WEAK. I pressed the button too hard and heard the plastic break and fall into the speaker. Now it is un-usuable. There is also no remote or automatic bluetooth turn on functionality so now the speaker has become a brick. I only owned it for 7 months. And trying to replace it with BOSE now, the serial number is printed so poorly they cannot recognize the ID. Please don’t waste your money and time with this poorly made product.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
Andy Posted
This speaker has a design flaw with parasitic battery discharge (possibly from Bluetooth staying active) even after turning off the speaker. Check out forums online, it is a known issue that drains from 10-20% per week if the speaker is left unplugged. It's forgivable for a $25 Temu junker, but not this. Anyway mine drained to 0% (not knowing this) and now it won't turn on anymore or charge the battery. Im getting it replaced *hopefully* though Bose warranty, but 3-4 week claims are an annoying chore to deal with for a 'premium' product. Missed the 15 day BB return window unfortunately. It sounded fantastic when it worked for the month I had it, but not worth the hassle. Buyer beware.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
Posted
Thank you for sharing your experience with the Bose SoundLink Max Andy. We’re very sorry to hear about the parasitic battery discharge issue and the inconvenience it has caused, especially with your speaker draining completely and no longer powering on. We understand how frustrating it is to miss the retailer’s return window and then face a 3-4 week warranty claim process. Since your unit is already being processed for replacement, we’ll do our best to ensure the claim is handled as smoothly as possible.
Your feedback is important, it helps us identify areas where we need to improve both product performance and the support experience. We’re glad you enjoyed the sound quality while it worked, and we want to make sure you can enjoy that again without the hassle.
For future use, here is a helpful article for the battery not charging:
https://bose.life/4uDRaKc
Gem - Bose Customer Support
Lemor002022 Posted
I wouldn't recommend this speaker. After few months of using, the + volume is not working anymore. Do I get warranty?
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
Posted
Thank you for sharing your experience. We’re sorry to hear that the volume button on your Bose SoundLink Max is no longer working. Bose products come with a limited warranty, and your speaker may be eligible for service or replacement depending on the purchase date and coverage. To assist you further, please reach out to our customer support team with your proof of purchase and the speaker’s serial number. We appreciate your feedback and want to ensure you continue to enjoy your Bose speaker. For contact details, please refer to the link below:
https://bose.life/4urjrTY
Gem - Bose Customer Support
WAHEED Posted
I heard that Bose is the best, it wasn't good experience because the sound is breaking up too much. so, I thought may this one individual product not working but I went to the Best Buy to exchange the same Boss speaker. Unfortunately this boss speaker doesn't turn off and heat lever was very up. According to Goggle it can blast too and it can occur fire too. I have to keep this speaker outside my home overnight to keep my house safe. I will never ever buy this product again. very very bad experience. I will look for another option.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
Posted
Thank you for sharing your feedback. We understand your concern, and we want to reassure you that potential causes for overheating or explosion in electronic devices typically stem from external hazards, such as exposure to extreme temperatures, physical damage, or improper battery replacement, not from a design flaw in Bose products.
If you're experiencing intermittent audio issues, here are a few troubleshooting steps you can try: http://bose.life/4me0DTP
Hope it helps!
Jelyn - Bose Customer Support
GloriaC Posted
Great sound, poorly made product. When I first bought the speaker the volume button wouldn't work. Ok- I can work around and change volume level from the phone. But now, the speaker won't even charge. The sound is great, but this is not the type of quality I would expect out of a $200 product. EXTREMELY disappointed.
This review is from Bose - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Black
Posted
Hi, thank you for your review. It is always great to hear that customer love the sound of their speakers! I am surprised to hear that you were unable to get the volume to work and speaker to charge. It is likely that resetting the speaker will allow you to adjust the volume again. We have a great guide on resetting your speaker here: https://bose.life/3Gf2lkH
I would also recommend trying a different charger to see if this allows you to charge the speaker again. A power supply rating of 1 A / 1000 mA or higher is recommended.
If you require further support, please do not hesitate to reach out to our customer support team: https://bose.life/3nTDo5H
Liam - Bose Customer Support
SgtAwesome Posted
I will say, the sound on these are amazing until after about 3-4 uses. However, within the very short time and few uses, I found the speakers to become distorted quickly and permanently. The sound cracks at just about every volume and distorts the sound. I never played these close to loud enough to damage the speakers and have kept the volume about middle at most. These are just terrible quality and I do not recommend them at all. I have had my replacement for only a few days and maybe put about 10 minutes of sound through them before they went bad. I will not be getting a third.
This review is from Bose - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Black
GregorioL Posted
This product came in the mail. The security seal was broken. The speaker was there but the charging cable was missing.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
JamesC Posted
Really poor service. I purchased Bosed Soundlink Max online, an open box in "excellent" condition for a few dollars off the retail price. Excellent is described as "as new" with all packaging, accessories, etc. When I arrived, they brought out a dirty speaker with no accessories, no charger, and no packaging that they had glued multiple stickers all over. I traveled several towns over for what i thought was a deal which turned out to be false advertising. "Sorry" by employees but no alternative or solution offered. Of course I refused it & now the item as new has increased $100. So inept.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
Posted
I'm sorry to hear about your purchasing experience here, James! If your SoundLink Max speaker wasn't delivered to you in the condition or with the accessories you expected, BestBuy's customer support team will be the best team to talk to here for assistance. Warm regards, Fiona M. - Bose Customer Support
Printerink Posted
Very poor customer service. Products are of low quality in relation to the price.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Blue Dusk
Posted
Hi there, thank you for sharing your feedback. The SoundLink Max Portable Speaker has a battery life of up to 20 hours at moderate volume and about 3 hours at maximum volume. Charging time is up to 5 hours when using a 3A (15W) power supply, though times may vary with lower‑wattage chargers. We’re sorry to hear you’re experiencing battery issues, and we’d be happy to help resolve this to improve your listening experience. Here’s a helpful guide you can check out: https://bose.life/4t8Y9K4
Hope this helps!
Jelyn - Bose Customer Support
Ryan Posted
Bought this open box and was amazed with its sound quality and sturdiness. My major issue however is within 24 hours of purchasing the strap that attached it to my backpack strap failed this my speaker fell and was lost and presumably stolen as I retraced my steps no longer than 10 minutes after leaving my car. (It was off so no music was playing therefore I wouldn’t have heard a lack of music)
This review is from Bose - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
Nick82477 Posted
Very disappointed in the sound quality speaker started crackling.After a few days. I expected way more from this company and especially the price.
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
Posted
Hi Nick, thanks for leaving your review of the SoundLink Max. I'm very sorry to hear you experienced crackling issues. That certainly isn't normal behavior and we'd be keen to find out why this occurred. If you haven't already, I'd suggest unpairing the speaker from your source device, then establish a new connection. Please try other apps/music services and test the speaker with other devices, e.g, smartphones, tablets, laptops. If the problem continues, please reach out to our team via https://bose.life/3ET4mCs.
Jeff - Bose Customer Support
Chipper Posted
Great speaker for money. Great sound love ❤️ its always in use very durable also
This review is from Bose - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Black
RogerM Posted
it didnt work . it wouldnt charge or turn on. i returned it.
This review is from Bose - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Black
Posted
Hello Roger,
I am sorry to hear that your SoundLink Micro was not powering on.
If you still have the speaker and are experiencing this issue, please try the following troubleshooting steps: https://bose.life/40pCUsi
If you need further assistance, please contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
JesusV Posted
Return this speaker because was not charging I know Bose is a very good speaker but no this one
This review is from Bose - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Black
Posted
Hello Jesus,
I am sorry to hear that your SoundLink Micro was not charging.
If this happens again, please try to use a different charger to determine where the issue comes from.
If you need any assistance, you can always contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Draziw Posted
Very disappointed considering the price and being Bose!
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
ElsieT Posted
I missed the 30 day cut off since I had been sick. I even said I have proof to show my sickness and they would not take it. Even the manager. I have purchased so many electronic devices. We will no longer be shopping at Best Buy.
This review is from Bose - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Stone Blue
NoNickName Posted
I am realizing I’m spending too much money at your store. And you thank me by sending surveys 1 star because you’re reviews are too many
This review is from Bose - SoundLink Max Portable Bluetooth Speaker - Black
Crappa Posted
Had two within several days---both failed. Should have looked at the www reviews first. But, did it sound great for such a wee thing for an hour or two.
This review is from Bose - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Black
Posted
Hey there,
I'm so glad to hear that you think the sound is great!
I'm sorry to hear that you are having some issues. We would love to know more! Please reach out to us using the contact details here: https://bose.life/3svHy4m, so we can assist you!
Thanks!
Kerri - Bose Customer Support
Susiecue Posted
I tried it out in the store and was impressed. I had every intention of using it in my car because my radio is broken. I’m not sure if I just got a bad one but it was at least 50% less loud than the one on display in the store. I ended up returning it. Sound quality was terrible, battery life was short, I’d like to keep looking to buy something a little bigger.
This review is from Bose - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Black
Posted
Hello,
I am sorry to hear that you were disappointed with the SoundLink Micro audio and battery performance and that you decided to return it.
If you have any questions about speakers and are still looking for one, please don't hesitate to contact our support team. We would love to give your some recommendations. You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
GlennB Posted
a bad buy don't waste your money people they should have made a better price
This review is from Bose - SoundLink Micro Portable Bluetooth Speaker with Waterproof Design - Black