See more imagesBose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
- Model:
- BOSE SURROUND SPEAKERS BLACK
- SKU:
- 12333035
Highly rated by customers for:
See more imagesHighly rated by customers for:
MannyP Posted
I’ve had these speakers for 2 months from an open box offer. And they keep disconnecting from the rest of the Bose system. Best Buy won’t even acknowledge they are at fault or let me return them. Not impressed.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Posted
Hello Manny,
It is odd that they would disconnect, I would recommend moving the receivers closer to the Soundbar. Please make sure that there isn't anything metal blocking the signal between the Soundbar and the receivers. You can also contact us https://bose.life/contact for support with your Surround Speakers as we'd love to help.
Nic - Bose Customer Support
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Kenny Posted
I got these w my soundbar. I thought I had blown them the sound was distorted and crackling. After repairing soundbar I thought I was still having issues so they replaced the speakers.new speakers do the same thing and these rears just cant handle music or anything else much . Music crackles no matter what in the rears
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Posted
Hi Kenny,
Sorry that you've not been able to experience the full benefit of these surround speakers with your soundbar. Have you tried playing multiple sources? (From TV, Bose Music, Bluetooth, etc)
I'd recommend reaching out to our customer support team who would be happy to look into your setup in depth to correct this for you. Please reach out here http://bose.life/globalsupport.
Thanks,
Charlotte - Bose Customer Support
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mpd2l17 Posted
I have the sound bar and the Bass Love Them! I thought I would complete the set and have the best sound you could have! Sorry to say that the Bose® - Virtually Invisible Surround Speakers don't live up to the price. I added them to my set up and did the Adaptive set up and was shocked that they did not make a difference. The sound is weak. I looked and could not find any setting to change the sound on them. The build of them are nice and the size is great. I will attempt to play with them more and will update if anything changes.
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
Posted
Thank you for being a loyal Bose customer. We love your enthusiasm for the SoundTouch 300 and Acoustimass 300 and would love to help with experiencing the benefits to your existing setup that the Virtually Invisible surround speakers can offer. Allow us to take a closer look at the setup with you and you won't be disappointed. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/Bose.png" alt="Bose" title="Bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MPUSMC Posted
I purchased the Bose Smart Soundbar 300, Base Module 500, and these surround speakers. Very easy to setup. With one huge exception, they sound fantastic. The problem is the rear speakers pop at random intervals. Bose said just to reset/refresh the system. That didn't help. Here's what's interesting, the popping only occurs on the right surround channel. If both surround speakers are set to left channel, there's no popping, but of course that setting defeats the purpose of surround sound. The popping happens on both HDMI and optical inputs as well as on other bluetooth connections. I've tried: -Swapping the speakers. Swapping the bluetooth modules. New speaker wires. I even exchanged the surround speakers at Best Buy for a whole new set. Same problem occurs. -Moving the receivers/adapters closer to the soundbar (they're -currently within 6 feet). -I tried several different power outlets in case it was a grounding issue. -No other power or electrical cables cross paths with the speaker cables. I cannot get the popping to stop. It's rather unfortunate. I was looking forward to finally having a high quality system. Lucky for me I still have a few days left to return the system to Best Buy. I'll probably get a Sonos system instead.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
JenCandela Posted
The system doesn't coordinate with your other Alexa controlled speakers so it's useless for all house sound. And why would you want it if you couldn't have all house sound? the sound was an awesome either. Our subsequent purchase of a JBL sat was much better for 1/3 the price. Bose has really lost their way.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
needhelp Posted
not much sound for the money, I returned them and upgraded to the 700 speakers and really not much better, had the geek squad come and check everything and they couldn't get much sound out of them, really happy with the 900 sounder and 500 base but really disappointed with the speakers
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
AramisAng Posted
I purchased the Bose surround because of my history with Bose products. I purchased them from Best Buy because of my history with Best Buy. Well, everything has changed with both companies. I bought these and had to wait 2 weeks for my new home to close and did not have a chance to set them up right away. As soon as I was in my home, I set up the speakers with my TV and immediately took notice to a major lack of the Bose Experience. I tweaked all settings and it did not help the matter. The surround speakers sounded like they were blown out, crackling and lacking any surround quality. I called my Best Buy store and they said Oh sorry but the return period of 14 days already passed so we can't help you. I contacted Bose and they said Oh sorry we can't help you because you purchased them through Best Buy and if you would have bought them through Bose we would replace them immediately. What! Never have I had issue with Best Buy or Bose but I guess things have changed.
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
Arey Posted
No power very low volume. Although they are very easy to install. All that was required was to plug into A/C.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Shaun Posted
This is not wireless. I had to return it. It's too expensive and outdated to not be wireless.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Posted
Hi Shaun, thank you for sharing your feedback on the Bose Surround Speakers. We’re sorry to hear that they didn’t meet your expectations. These speakers are designed to connect wirelessly and seamlessly to compatible Bose soundbars.
Please note that the Surround Speakers are made specifically for Bose soundbars and can be managed through the Bose app for the best experience.
If you have any questions or need assistance finding a setup that works better for you, we’re here to help. Please contact us directly at https://bose.life/4aQqkWC.
Daisy - Bose Customer Support
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TechNerd23 Posted
I love the sound bar, it's easy to use and truly has superior sound, however, I purchased the Invisible speakers immediately after to really enrich the sound. You have to plug the speakers in and insert wires into a terminal. Out of the box, the terminal screws were stripped completely rendering the entire system useless. I contacted Bose, who's customer service barely speaks English, and they promptly replaced the entire system rather than just send me the one tiny part I was requesting. I opened the box and during the setup, I noticed the EXACT same thing. I will be requesting a full refund from Bose. Terrible quality control and customer service.
This review is from Bose - Virtually Invisible® 300 wireless surround speakers - Black
VincentF Posted
Not goodIts a very bad item notvworth the money at all
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Posted
Hi Vincent, thank you for bringing this to our attention, we’re here to help. We’d like to learn more about the issue you’re experiencing with your Bose Surround Speakers. Please don't hesitate to contact our customer support team so we can assist you further: https://bose.life/48EXztC, we’d love to help ensure everything goes smoothly for you.
Klariss – Bose Customer Support
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JoMama Posted
I got burned on this purchase. Found out after buying that you need additional items for these to even work. I was a day late returning and Best Buy would not return them. This is a lot of $ for a disabled person to lose out. Felt like crying……
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Posted
Hey there, thank you for sharing the information. We're sorry to hear about your experience and truly appreciate you bringing it to our attention. We take this issue seriously and would like to help further. We’d love the opportunity to better understand the problem you’re facing with your Surround Speakers so we can provide the best possible support.
Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss - Bose Customer Support
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WillieS Posted
They add a small layer of sound to movies that use Dolby atmos but add no sound to music. They do connect wirelessly which is a plus, the only plus. Not worth the money at all. I expected better from Bose. These should be $99 at most.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Michael Posted
I bought these to enhance. The Dolby atmos but it never did what It was supposed to do. It never made a jet sound like it was going from the left side of the room to the right side of the room. And I watched Top Gun Maverick?
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Posted
Thanks for sharing your experience for your Surround Speakers, the immersive effect you're describing, like a jet flying from one side of the room to the other, depends not only on the earbuds but also on the content source, device settings, and how Dolby Atmos is configured. Some streaming platforms or devices may require specific settings or compatible formats to fully enable spatial audio. To help answer the issue on your speakers here is a helpful guide:
http://bose.life/46R2YOC
Gem - Bose Customer Support
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Yello Posted
Unfortunately, directly after making this purchase Bose released a broken firmware update. There’s a clicking sound in the back right speaker. If I disable the surround speaker the clicking moves to the right speaker in my 700 Soundbar. I can not recommend this or the Soundbar until this is resolved. Other than the terrible clicking noise the speakers would sound great...
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Posted
Thank you for taking the time to review our Wireless Surround Speakers in use with the Soundbar 700.
We understand the frustration caused by this issue, and would love to steer you in the right direction.
We recently released a software update aimed to resolve audio issues with the Bose Surround speakers. This update was released as of June 4th 2019, but can take up to 48 hours to become available for your soundbar.
We would recommend that yo leave your soundbar idle and connected to the network between the hours of 2:00 AM - 5:00 AM local time to get the update.
Once this has updated, please ensure that the surround speakers are set back up, that the audio input is set to a 5.1 surround sound source, and get this back up and running again!
We apologise for the inconvenience that this caused, and look forward to getting this back to the expected quality of sound from this product!
If you have any questions or further issues, please reach out to Bose Support in your country/region so we can make this right for you. Have a nice day!
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Chuck Posted
Bought once I hooked up sound bar and 700 sub nothing but muffled sound even when turned up to max best to use money and invest in sec sub .for booming theater sound.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Posted
Hi Chuck, thank you for sharing your feedback, we're sorry to hear about your experience. Muffled sound can sometimes be caused by settings or connection issues, and we’d really appreciate the opportunity to help you troubleshoot.
Please take a moment to check out this quick guide, which may help resolve the issue with your surround speakers: http://bose.life/47teqjY. This should help restore the rich, immersive sound you expect from your system.
Daisy - Bose Customer Support
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Unhappy Posted
Terrible service from BestBuy. Missing parts so I could never even try the speakers. After hours on the phone with 6 different agents, no one would send me the small necessary adapter to connect the speakers to the speaker wire. I had to return them and BestBuy would not honor the Black Friday deal to order another one even though they told me they would. Bestbuy failed to stand behind their product, commitment and word. Not happy.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Charlie Posted
I do not recommend this product because, (1) music will not play, (2) the product is over priced for movies only, and (3) there are better products such as the LG QX80.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Posted
Hello Charlie, if you are not getting audio to your surround speakers, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
tbenjamin Posted
I love Bose. But, these are garbage!! “Wireless”? Hardly. 10 ft of wire to contend with and the sound? What sound? I had them turned up to 100 ans still had to put my ear up against them to hear anything!! Disappointed isn’t even the right word for these. These were my Christmas gift this year. They are going back TOMORROW!! Don’t waste your money. $400 for these is absurd!! Just an FYI I had these connected to a Bose soundbar 900 w/ a 700 subwoofer.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Wolf Posted
The app is necessary to set up the speakers. Guess what? The app is horrendous. It does not work. I searched in their community and I'm not alone. I ended up returning the speakers. I do love the LG 65" OLED TV I bought!!! OMG I didn't know what I was missing.
This review is from Bose - Surround Speakers 120-Watt Wireless Home Theater Speakers (Pair) - Black
Posted
Hello Wolf,
Many thanks for your recent review of your Wireless Surround Speakers for Home Theatre.
I'm very sorry to hear you had difficulties with the Bose app. We'd love to hear more about what happened. If you do wish to provide further feedback, please feel free to reach out to our support team via the Bose website.
Thanks again,
Jeff G - Bose Community Support
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