See more imagesBose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
- Model:
- 881046-0600
- SKU:
- 12645646
See more imageswould recommend to a friend
ChristianM Posted
These earphone are good looking and comfortable. For music is good. However, when you talk on the phone, the sound quality is poor. You sound like your far away or under water. After giving it 2 chances, I decided to not get another pair. I thought the first ones were defective, but the second pair were the same. Also, I often had difficulties connecting the to my phone or they would disconnect.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Posted
Thank you for sharing your feedback! We're thrilled to hear that you found the perfect fit and love the sleek, stylish design of the Bose Ultra Open Earbuds.
Sorry to hear that the phone call quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know. To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!
Klariss - Bose Customer Support
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DELB Posted
I really loved the look of these but the features were not what I was hoping for. The sound quality was good but I was having major issues with phone calls. Anytime I was on a phone call, the other person could never hear me. It was to a point where I felt as if I was shouting just so the microphone could pick up my voice. I’m not sure if it was user error but I don’t think there was much I could do to fix that issue. They also made my ears a bit sore when I wore them for too long. Unfortunately, I had to return them. I really wish I would’ve had a better experience with these!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue
Posted
Hi, thank you for reaching out. I'm sorry to hear that your Ultra Open Earbuds are having trouble picking up your voice through the microphone that’s definitely not the experience we want you to have.
To help resolve the issue, here’s a helpful link with troubleshooting steps: http://bose.life/4gos4ca
Gem - Bose Customer Support
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MikeD Posted
On my second pair now because the prongs for charging get stuck and don't make a connection to the earbud for charging. The new pair does the same thing. Constant connection issues where only one bud connects to my phone, and the other doesn't. Also has overspray of the rubber coating on one of the connection tabs. Get caught playing the game of casing and uncasing until it finally works. A battery on full charge doesn't last more than 3 hours of play time. I was looking for a good set of open earbuds for long runs. These aint it!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
Posted
Hello Mike, thank you for sharing your feedback and bringing this to our attention. We’re truly sorry to hear about the issues you’ve experienced with your Bose Ultra Open Earbuds, this is not the kind of experience we want you to have. We appreciate you taking the time to let us know, and we’re here to make things right. Our team can assist you with troubleshooting step by step, and if that doesn’t resolve the problem, we’ll explore alternative options to ensure you get the best out of your product.
Please reach out to our customer support team through this link:https://bose.life/contactus and we’ll work this out together to find a solution for your concern. We're committed to making sure you have the best possible experience with Bose, and we'd love the chance to turn things around for you.
Sophie - Bose Customer Support
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Teah Posted
Waste of money! Do not buy! I’ve had these headphones for almost 2 months and they consistently disconnect, there is a static noise every now and again, and they have the worst call quality. Do your research, these are horrible open ear headphones.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Driftwood Sand
Posted
We’re very sorry to hear about your experience and the frustration with connectivity. static noise, and call quality. To help resolve these issues we’d like to provide you with a troubleshooting guide for your earbuds:
Connection: https://bose.life/3ZmqFvc
Audio Quality: https://bose.life/4azlfDb
Gem - Bose Customer Support
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HenryF Posted
The device arrived punctually, and the initial experience of opening and setting it up was satisfactory. However, after approximately 30 days of usage, the device began experiencing connectivity issues with Bluetooth, resulting in frequent disconnections. This has proven to be a significant inconvenience and represents a substantial oversight in the product's design and functionality.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Posted
I'm glad you liked your Ultra Open Earbuds to begin with, Henry! If you're experiencing Bluetooth disconnections, try rebooting your mobile device. Also try a second device with your earbuds, to compare performance. If the connection issues persist, please contact our support team who will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support <img src="https://s3.amazonaws.com/stratos-logos/logos/bose.png" alt="bose" title="bose" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
NATALIE Posted
I absolutely hate it. Peopke cannot hear me and I cannot hear them. The worse money I ever spent.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
Posted
Hi, Natalie! Thank you for sharing your feedback. We're sorry to hear that you're experiencing audio and microphone issues during calls with your Bose Ultra Open Earbuds.
To assist you further, we’ve prepared helpful guides that may resolve the issues you’re experiencing. Please use this link https://bose.life/4abePcb to troubleshoot the audio problem when calls cannot be heard, and this link https://bose.life/4aeSFWA to improve microphone performance.
We hope these resources enhance both your experience and the overall performance of the product!
Rein - Bose Customer Support
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JazzO Posted
Kinda uncomfortable fit.. the sound is terrible for calls.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue
Posted
Hi JazzO, thank you for sharing your feedback. The Bose Ultra Open Earbuds are designed with an open‑ear style for those who want to stay aware of their surroundings while listening to music. Each earbud has two microphones, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound for the listener on the other end, so please ensure they’re not obstructed by headwear and that the earbuds are positioned correctly on each ear. You can check out this helpful link for more information: https://bose.life/40cTjPB
Jelyn - Bose Customer Support
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Gage Posted
Decent but not great, especially for the price. The best part about them is the app.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
JustinR Posted
Positive notes first: ---- - The actual buds that go into your ears are comfortable, and the sound is great and seems to be very private while also allowing you to be aware of surroundings. I use it for hiking and trail running primarily. They stay put and are a great design themselves. The cons: ---- I was also a customer of BOSE for the Sports Open "over ear" series. Collectively: I have had to do 4 straight replacements of one variety of another with their products. For the sports open ear: I had to replace once two charging stands and a third replacement for a earpiece that went bad. For this new ultra setup: I now have my first charging case to replace. EACH of these replacements has occurred within 6 months to a year across the board. It was so frequent, in fact: that I remained within warranty with BOSE for all of my replacements of my BOSE sport. The bose ultra case managed to last me up until just past my 1 year anniversary with the product and so thus im stuck paying $100 for a replacement case on amazon. THeir charging stands and cases, simply put: are VERY cheap. You'll run into issues with the pins connecting or getting jammed into the small spaces. You'll feel the cheapness and how delicate they are. The only reason the bose ultra lasted the full year is I used them signifcantly less than my bose sport. Im confident they would've broken within first 6months to year as well had I used them as often as the sport open ear. BOSE is "getting away with this" with me as a customer simply by having a design that is superior to the competitors so far with open ear. However I cannot wait until competitors start to match them on good solutions for open ear wireless buds (not in-ear) because I am more than ready to ditch this brand. Their stuff simply does not last and you WILL be sending it back for a replacement if in warranty OR be replacing a case or bud soon enough. --- Note that for SOUND QUALITY, BATTERY LIFE, and CONNECTIVITY I'd give better star rating than "overall". Battery life I am giving a 2 star because in reality the battery charging is always an issue. However when you DO charge them the charge length is fine to get through a nice hike, etc. I've been happy with that piece when they actually work.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
Posted
Hi there, thank you so much for taking the time to share your detailed feedback. We're really glad to hear that you're enjoying the comfort, sound quality, and open-ear design of the earbuds, especially during your hikes and trail runs. It’s great to know they’ve been a reliable companion for your outdoor activities.
We'd love to learn more about the issue so we can help sort it out quickly. Please send us your product’s serial number, and you can reach us through this link: http://bose.life/globalsupport
Looking forward to assisting you!
Jelyn - Bose Customer Support
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Stephen Posted
The audio quality on these Bose Ultra Open earbuds is superb for an open-ear design. Music sounds full and detailed, with clear vocals and a pleasantly spacious, natural soundstage that feels more like listening to small speakers than typical earbuds. Bluetooth interoperability has been mixed in my experience. They pair and perform well with a modern Android phone using a Qualcomm chipset, with stable connections and no major glitches. However, performance with a Windows laptop using an Intel Bluetooth chipset has been less than stellar, with occasional connection quirks and a generally less reliable experience. The dealbreaker for me is the microphone quality, which is truly awful. Whether connected to my Android phone or my Windows laptop, people on the other end of calls and Zoom meetings frequently complain that my voice sounds extremely faint and often cuts out entirely. Other non-Bose earbuds and headphones do not cause these issues on the same devices, so it appears specific to the Ultra Open earbuds. The mic pickup was so bad that I actually exchanged my first pair, thinking they were defective, but the replacement unit has identical problems. On the comfort front, these are reasonably comfortable and light, and I can wear them for extended periods. That said, they are not as comfortable as other clip-style earbuds I’ve used, and after a while I do notice some pressure on my ears. If you want outstanding open-ear sound and mainly listen to music or podcasts, these can be fantastic. But if you need reliable microphone performance for calls or meetings, I cannot recommend them.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
CustomerAz Posted
Love these earbuds! They’re so sleek. Fit nicely around my ears, I think they’re pretty comfortable, great sound when not crackling. So far this is my second pair, 1st pair; crackling and popping noise when I adjusted it, I returned them for the white ones. Now the crackling is worse with my 2nd pair. It’s just terrible, sometimes it doesn’t crackle, but most of the time it’s almost every few mins for a couple of seconds. Also has like a Bluetooth glitch time to time, like it disconnects for a second and comes back on. I love these though, I can listen to music and still be aware of my surroundings. The whole reason why I wanted these but the crackling and popping noise, I’m not sure it’s entirely worth it. I am sad to be returning them once again.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Posted
I'm happy to hear you've been enjoying the design and fit of your Ultra Open Earbuds, as well as the audio quality!
If you're experiencing crackling sounds or occasional Bluetooth stability issues, try rebooting your connected mobile device, as that can help to restore a stable connection. Also, check whether these issues are occurring in all environments, or whether they seem to be specific to one environment. Our customer support team will also be happy to assist further, via the relevant troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US
Warm regards
Fiona M. - Bose Customer Support
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Cody Posted
The earbuds are great but the customer support is abysmal. They're very comfy and they sound great but I lost one of the earbuds on campus, which was entirely my fault. When I contacted their support to try to purchase a replacement earbud they informed me that they are factory paired and it is impossible to purchase a replacement. The only option they gave me was to purchase a new one at full price. After some discussion they did offer me a one-time discount to purchase a new set. However the purchase price was based on their original MSRP not what I purchased it which would have still been more expensive than what I paid at Best buy. I recommend avoiding any earbuds like these if this is their standard protocol.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Midnight Violet
Posted
Hi Cody, thank you for sharing your experience with us. We're really glad to hear you’re enjoying the comfort and sound of the Ultra Open Earbuds, but we’re truly sorry hear about your experience when trying to replace the lost earbud.
Because Ultra Open Earbuds are factory‑paired, we’re not able to provide single‑earbud replacements at this time. We understand how disappointing that can be, especially in a situation where only one earbud was lost. We appreciate you taking the time to discuss options with our support team, and we’re sorry the solution offered didn’t meet your expectations based on your original purchase price.
Your feedback is incredibly valuable and helps us improve both our product policies and the overall support experience. If you’re open to it, we’d love the chance to review your case again and see if there’s anything more we can do to help.
Please contact us directly at https://bose.life/46jIkY4, and we’ll take a closer look.
Daisy - Bose Customer Support
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B1GZADDY Posted
Unfortunately this purchase has been real disappointing. The headphones fit great and are super light weight... However, the quality in sound is rough. The sound is hollow and even after adjusting all the settings the volume was never close to enough. I need an option thats not inear but, sound level sacrifice is just not worth it. Hope it works for someone else, this is not practical enough for me.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition
Posted
Hey there, thank you so much for reaching out and sharing your feedback! We're thrilled to hear that the fit is perfect and that you’re enjoying the lightweight feel of the earbuds. The Bose Ultra Open Earbuds feature a brilliant combination of innovative open-ear design, incredible audio. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/4guXg9K which will help improve your experience. Hope it helps!
Klariss - Bose Customer Support
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RD58 Posted
Here’s a shorter version: Good sound quality and very comfortable, but the right earbud completely stopped working after less than two years of minimal use. For a premium-priced Bose product, I expected much better durability. Really disappointing.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
Posted
Hi there, thank you for taking the time to share your feedback with the Bose Ultra Open Earbuds. We’re glad to hear you enjoyed the sound quality and comfort of your earbuds, but we’re sorry to hear that the right earbud stopped working. That’s certainly not the durability we aim to deliver. Be sure to check out our helpful support article at https://bose.life/4kXEKsV which will help with the issue.
If the issue persists, please don’t hesitate to reach out to our customer support team so we can assist you further: https://bose.life/48EXztC
Klariss – Bose Customer Support
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Hector Posted
For what they cost it’s just not worth it. The sound is not so great and to listen to it with any background noise requires you to be at max volume. Good luck if someone talks to you at all… the phone your on might as well be over. Overall not worth the price but the shokz bone conduction ear buds if you want something like this for half the price
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
Posted
Hi Hector, thank you for taking the time to share your honest feedback. We’re sorry to hear that the Ultra Open Earbuds didn’t meet your expectations, especially when it comes to sound performance and use in noisy environments.
The Ultra Open Earbuds are designed primarily for situational awareness, allowing you to stay connected to your surroundings while listening, so they may not deliver the same volume isolation or privacy as traditional in‑ear earbuds. That said, we understand that background noise and call clarity are important factors, and your experience is valuable feedback for us.
If you’re open to it, please contact us directly at https://bose.life/4cH6GgL, we are happy to review your setup and share tips that may improve performance, or help determine whether a different Bose product might better suit your needs and listening preferences.
Thank you again for your candid review. We appreciate you giving Bose a try.
Daisy - Bose Customer Support
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MJRamoso Posted
Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
Posted
Hello,
I am sorry to hear about your charging issues with the Ultra Open Earbuds.
What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support
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MitchK Posted
Would not recommend for use in a gym. Maybe it's my own fault...for medical reasons, not supposed to insert anything into my ear canal. know they're not built for volume, but with the ambient noise/music in a gym atmosphere, they are just way too quiet. It's a struggle to even listen to a podcast. The connectivity is also surprisingly bad. The left earbud cuts out somewhat frequently, and if you cover your ear for any reason (like wiping sweat), the sound is interrupted...very strange.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
Posted
Hello Mitch! We’re sorry to hear that the Bose Ultra Open Earbuds haven’t fully met your expectations. The Ultra Open Earbuds were designed with an innovative open‑ear fit to keep your ears open to the world around you while OpenAudio technology delivers rich, private sound. Because of this open design, the volume experience is different from our other earbuds, such as the QuietComfort series, which are built for immersive listening.
Regarding the connectivity issue, Bluetooth range is typically about 33 ft (10 m), but this can be reduced by obstacles such as walls, doors, pockets, or even nearby Bluetooth devices. If the earbuds and your phone are farther apart or blocked, interruptions may occur. We recommend keeping the device and earbuds closer together to help improve stability.
For more detailed steps, you can check the full troubleshooting guide through this link : https://bose.life/40lz6Y9 This will walk you through solutions that may help resolve the issues you’re experiencing with your Ultra Open Earbuds. We’re here to support you and value your feedback, it helps us continue improving our products. If the issue continues, our support team is happy to help: https://bose.life/contactus
We hope these steps help you enjoy your earbuds as intended.
Sophie - Bose Customer Support
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StephanieD Posted
They are not very compatible, don’t think it’s the headphones fault, more apples fault. Apple products only want to work well with Apple products. They do stay on my ear, super comfortable! But they disconnect every time, and when they die, no notification. They also suck when you’re outside, and trying to use them to talk on the phone. Majority of the time no one can hear you talking.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Posted
Hey Stephanie,
It is wonderful to see that you find them super comfortable. I am surprised you're having connectivity troubles though, and would recommend making sure you're not connecting to the LE (Low Energy) connection of the earbuds, there are other steps you can try here (https://bose.life/4byPsk5). I'd also suggest checking the fit (https://bose.life/4a1X6T0) to help with calls.
Please also contact us https://bose.life/contact as we'd love to help.
Nic - Bose Customer Support
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RjB1 Posted
Had this a little over a year and microphone does not work. Have had connectivity problems the entire time
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue
Posted
Hi, thank you for sharing your experience with the Bose Ultra Open Earbuds. We know how important reliable microphone and connectivity performance is for calls and everyday use, and we’re here to help ensure you get the best possible experience.
Our online support guide includes tips to optimize microphone performance, such as ensuring a proper fit, keeping the microphone openings clear, and making sure your device is up to date. You can find step‑by‑step instructions in the guide here: https://bose.life/4bqSqs7
We hope these tips help enhance the microphone quality so you can continue enjoying your Bose Ultra Open Earbuds with the performance they’re designed to deliver.
Rein - Bose Customer Support
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ARKADYH Posted
You get ONE star for a good sound quality. Just one! If you are thinking about buying open earbuds with good sound quality, these will do the job... but this is where it stops! If you are planning to make calls or be in calls, answer calls, or anything that's relating to phone calls - this are horrendous. Doubly bad when you're out exercising. People on the other end can't hear you, the call volume is VERY low... long story short, ONLY get these if you plan on making ZERO calls. There are many more open earbuds on the market that do both great sound and great call quality.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
Posted
Thank you for sharing your feedback! We're thrilled to hear that you love the sound quality of the Bose Ultra Open Earbuds.
Sorry to hear that the phone call quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know. To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!
Klariss - Bose Customer Support
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