Customer Ratings & Reviews

The app is not good. Hard to navigate. Hard drive keeps falling off the network.

Initial setup was quick and easy; performance wasn't. In my home network, other NAS have transferred files at 15-20 mg/ this was 2-3. For large file copies (4-20k of files) to the drive, other NAS's would continue to completion; this would simply halt. BestBuy made the return easy.

Could not get it to work with Windows 10 Using SMB2 and Microsoft account

Junk not compatible with Windows 10 H202 just a messed up PC hard drive

Software comes on a CD; it's not available to download for Macs. Tried to setup with Windows 10 after hunting for the right download, and also from an iPhone. Neither could find the device. I give up.

This is not my first NAS. I am not a novice to networking, either. I spent several hours, on my own and with tech support, to no avail. I am using Microsoft Edge as browser in Win10. First, I could not get the firmware update to load. Second, I could not get into settings to configure the NAS. I was told first to try IE, still didn't work. Next, I was told to install and try Chrome. Still didn't work. Finally, I was told to install and try Firefox. Still didn't work. After all of that, I was told to return the NAS because it was "defective".