I purchased the Samsung washer along with the 3 year plan. My washer is making a weird sound during the cycle and I would like someone to check it out. Please advise next steps. Thank you.
Hi Michelle,
Thank you for purchasing the Samsung Care+ for your washer. We are here to help with your concerns with the washer about operational sounds.
I have shared a Samsung link that can help with the noise that the washer makes.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
You may also feel free to get back to us via the following options to schedule an authorized service technician to visit:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144992948 and it will help our team pull up your information.
Leo
Answered by Samsung
How long is the coverage period for this plan?
This plan provides coverage for 36 months.
This question and answer was generated by AI based on customer and product data.
What kind of protection does this plan offer?
This plan offers standard protection.
This question and answer was generated by AI based on customer and product data.
What is the brand associated with this product?
The brand associated with this product is Samsung.
This question and answer was generated by AI based on customer and product data.
What type of plan is this?
This is a Samsung Care+ plan.
This question and answer was generated by AI based on customer and product data.