
Customers recognize the keyboard's great build quality and satisfying tactile feedback. However, many users have reported connectivity issues and problems with the keyboard settings not functioning as expected. Some customers also noted concerns regarding button size and compatibility issues with the device. Overall, while the physical construction is appreciated, the keyboard's functionality and integration seem to be areas of concern.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
One of the reasons I bought the Razr early was to get this for free, and as a free accessory I really like it. If I had to buy it though, the $139 would be too steep. Don't get me wrong, I'm really glad I have it and I love using it so I get more mileage out of the external display. One thing that is annoying is every so often (a few times a day) the keyboard stops working, and won't start again until I open the Clicks app. I've tried changing the app settings, to keep it from going into a sleep state, making it an exception from the auto-battery life optimizer, but despite that it still happens. It's not a huge deal opening the app periodically, but still annoying. It'll probably be fixed with a firmware update at some point I would expect. Anyways, keys are clicky, shortcuts make sense, and the case itself feels sturdy and protective for the phone. I like it. I think it's probably worth like $80 max if I hadn't had gotten it for free with the Best Buy promotion.
Posted by Skylar
Adds noticeable weight to your phone. If you have small hands, it may feel awkward to hold. The added length throws off balance, making drops more likely. It often tips forward, causing arm fatigue over time. It’s got a solid rubbery feel and looks fine, but it’s heavier than expected. The edges don’t curve over the phone—they’re flat and level with the screen. If you drop it, there’s a good chance your phone’s getting cracked.. Deducting two stars due to the added weight and lack of edge protection. A drop could easily damage your phone.
Posted by ElinM
I absolutely loved this case when i got it when my razr but typing stopped working. Possible charging pass through issue. Clearing the cases port by blowing on it helped in the beginning but now keys randomly stop registering and the frustrations are not work trying to fix it anymore. I reached out to clicks to report the issues and they're ready to send me a free replacement but since i got this through best buy, im stuck trying to explain to chat and phone reps that i want to try to rma the thing and get a replacement so it can get looked at, but no one understands me. I'm looking at just returning. Clicks is ready after replacement fails to give me a new one though. They seem like a great company and i hope mine is just a dud
Posted by Bradley