See more imagesJewel4life Posted
Dresser instruction was difficult to follow, packages of screws were not labeled with the corresponding letter that is on the instructions, missing screws, wrong sized screws for attaching 6 to 7, styrofoam packing fragments got into the tape for the backing and can’t get out. Nails were so small to nail in. Would not recommend this product to anyone and not worth more than $20
Posted
Thank you for sharing your feedback. We’re sorry to hear about the challenges you encountered with your dresser assembly and the issues with the parts. Your experience does not meet the standards we strive to uphold, and we sincerely apologize for the inconvenience caused.
We value your input and will ensure your concerns are shared with our product and packaging teams to improve the assembly instructions and quality checks for future shipments. We would also like to assist you in resolving the issues you mentioned. Please contact our customer service team at [email protected] so we can work with you to provide any necessary parts or additional support to make this right.
We appreciate your honesty and hope to have the opportunity to regain your trust in the future.
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