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NotATechie Posted
Pan stains easily due to spills and they seem permanent.
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Thank you for the review. We encourage you to contact our Dacor Support team at 1-833-353-5483, where our team of experts can provide various tips and cleaning solutions for day-to-day use and care for your Dacor unit. <img src="https://s3.amazonaws.com/stratos-logos/logos/dacor.png" alt="dacor" title="dacor" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Mikezpainter Posted
I read mixed reviews. Got open box good deal so i took the cance on it. *** I love the stove. Its speed is amazinglyfast at high output. *** the griddle works great, i use it on the center where there is a higher concentration of heat. It heats the while griddle. *** yes to be fair not perfect the knob steel stained when chenicals were applied. *** the maid cleaned it and pulled out knobs, when replaced one metal insert was gone-fell out so now it wobbles; i need to buy a new knob insert. ### to conclude i love the stove. Just need to be aware not to use harsh chemicals and when you pull out knobs watch for the inserts easily lost.
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Thank you for sharing your experience! We're glad to hear you love the stove. For a replacement knob insert, our Dacor Support team can assist you. Please contact us at 1-833-353-5483. Your tips about avoiding harsh chemicals and being cautious with the knobs are valuable.
If there's anything else we can do to help, please reach out. Enjoy your cooking!
<img src="https://s3.amazonaws.com/stratos-logos/logos/dacor.png" alt="dacor" title="dacor" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
drsung Posted
Nice design and definitely looks better than the photos. High quality material, including metal knobs that are sturdy and feel great when turning. Super easy ignition and 5 burners with different sizes offer pretty much all types of cooking needs from quick boiling to very weak simmering. Cast iron griddle is a nice plus. The only downside would be you cannot place the grates and griddles in a dish washer but that's common for upscale cooktops or ranges. Also wifi module rather unnecessary for most of the users. I would rather prefer they get rid of it and cut the price.
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Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. <img src="https://s3.amazonaws.com/stratos-logos/logos/dacor.png" alt="dacor" title="dacor" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
tomlloyd96 Posted
The cooktop works fine, just as advertised. However, even though it comes with bluetooth and wi-fi, I don't need them. It also comes with a cast iron griddle and a wok holder. I like cast iron but it doesn't heat evenly over a cooktop. An electric griddle works much better. I have a flat bottom wok so I can't use that either. Nonetheless, it's still a good cooktop and the price was reasonable.
JanS Posted
Interesting...I wrote a review stating real issues with this cooktop...and it has been removed. So, again...Knobs are plastic, the break VERY easily, and cost $150 each to replace. (All 5 of my knobs broke within the first year.) And, when calling for support (which now goes to Samsung), their technicians did not even know about this model--they had to put me on hold and call Daccor!
AyudaFinancialServices Posted
The only complaint is the size of the gridle. Seems small. Otherwise, nice and functional
Jonar Posted
Had this Dacor cook top for a couple of months now and very happy with the quality and performance. The burners all work well and I like the fast boil dual burner in the middle. I gave up trying to sync the Bluetooth but I didn't intend using that feature anyway.
GourmetCooks Posted
An amazing stove! our family loves to cook and we are enjoying this product.
cowboy Posted
Dacor's website cannot lookup its own s/n and required customer to call BB and get Dacor's PO to complete.
JosephineS Posted
This cooktop is very hard to clean and maintain. I’ve had this for less than a year and it looks old, especially the grates. And we eat out a lot. I wish their customer service (which is Samsung) will send me a replacement set of grates. The stainless pan is also hard to keep clean. All dirt shows. I don’t know why. For a high end brand, this one disappoints.
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Thank you for the review. We would be more than happy to recommend some of Dacor's tips for maintaining the proper use and care of each of our products. If you'd like to reach out to our Dacor Support team at 1-833-353-5483, this team of product trained individuals can provide you with various cleaning solutions that will leave your unit looking pristine as it should. <img src="https://s3.amazonaws.com/stratos-logos/logos/dacor.png" alt="dacor" title="dacor" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />