De'Longhi - La Specialista Arte Evo Espresso Machine with Cold Brew - Stainless Steel
Model: EC9255M
SKU: 6573737
Questions & Answers
I can’t get my coffee filter to lock in. Is there a specific way to do it? I and use it without this locked in and after spending that much money on it it’s not a great feeling. And the time for a return is over. 2 weeks is hardly time.
Answered by DeLonghi Customer CareHello there! We are sorry to learn this is the case, but do not worry, in most cases we can solve this issue very easily. What we recommend is making sure the dose level of coffee is not over the limit line inside of the portafilter. If there is too much coffee it will be almost impossible to put the filter in from left to right, it should go in smoothly as possible.
Can you use espresso pods with this machine?
Answered by DeLonghi Customer CareThank you for your interest in our products! The La Specialista Arte Evo is primarily designed for ground coffee and does not have a dedicated pod system. However, you can use compatible coffee pods. You can check this video as a reference on how to use the pods with our espresso coffee machines: https://youtu.be/_SVtpzpk8iE?si=Vq3e5yBU_-RKbyq_
Whats the best way to clean the coffee bean hopper/grinder. Thank you
Answered by DeLonghi Customer CareHello, We recommend using a vacuum cleaner to carefully remove the coffee grounds from the bean hopper for optimal cleaning.
Does this machine come with a basic manufacturer's warranty? If so, how long?
Answered by DeLonghi Customer CareHello Elmo, Yes, this unit has a 2-year warranty and an additional 1-year warranty when registering the unit on Delonghi website.
What is the water reservoir capacity of this espresso machine?
The water reservoir can hold up to 56 ounces of water.
This question and answer was generated by AI based on customer and product data.
