
The Dyson Ball Multi Floor Origin has a self-adjusting cleaner head that automatically adjusts between carpets and hard floors – sealing in suction. The bristles on the brush bar have been made shorter and stiffer allowing deeper carpet penetration, while maintaining superior performance on hard floors. Its wand and hose release in one smooth action to make it easier to clean up high and under furniture. With hygienic bin emptying, there’s no need to get your hands dirty – just push the button to release the dirt. And whole-machine filtration ensures that allergens and bacteria are trapped inside the machine, not expelled back into the home. Includes a 5 year warranty covering parts and labor.
Q: Is the cord retractable? Is there a concern over chemicals that may cause cancer?
A: Hello Jean, This is Miella from Dyson. The Dyson Ball Multi Floor Origin upright machine's cord is not retractable. Prior to 2019, Dyson made the decision to redesign our machines so that a Prop 65 label is no longer needed. Therefore, all Dyson products produced in 2019 and later do not require the prop 65 label. To provide you with additional confidence in our products, in 2018 Dyson developed a new comprehensive Prop65 assessment program in collaboration with 3rd Party laboratories. The assessment included full product evaluation & testing on high risk parts/materials and a toxicological risk assessment process by US board-certified toxicologists to evaluate the chemicals identified in our finished product. Only after passing the assessment, are the products made available for sale. We hope this puts your mind at ease and removes any reservations about the use of our machines. Hope this helps! Miella Dyson Customer Support
A: Hi Angie, this is Kelly with Dyson. If you do have high-pile or thicker carpeting, you would likely find the suction power on the Multi Floor Origin to be too strong, making the machine hard to push. You may wish to check out our line of cord-free machines that have a torque drive cleaner head. This floor tool includes a suction control lever. On top of the ability to control suction in the cleaner head, you also have the option to switch between suction modes on any of the cord free machines. This feature makes these models ideal in homes with thicker or more plush carpeting. Best wishes, Kelly Dyson Customer Support
A: Hi there Rob, this is Tia from Dyson! When purchased from Dyson directly or an authorized retailer, the Dyson Ball Multi Floor Origin vacuum includes a 5 year warranty covering parts and labor. We appreciate your interest in Dyson technology! Best wishes, Tia Dyson Customer Support
Q: Is it good for thin carpet?
A: Yes it does a good job on thick or thin carpet and hardwoods.
A: It’s the click of the button. Super easy!
A: This Dyson isn't too good with thinner throw rugs... it wants to pull them in.
Q: Does this specific Dyson model have an HEPA filter? TIA...
A: Yes it has a hepa filter
A: Hi there Tristan, this is Tia from Dyson. The Ball Multi Floor Origin will include our combination accessory tool, which is great for dusting furniture as it includes a brush tip. In addition, you will receive these following tools: Stair tool; motorized brush; extension wand; flexible hose and the tangle-free Turbine tool. Thanks for your interest in Dyson technology! Best wishes, Tia Dyson Customer Support