Customer Ratings & Reviews

I've had my rower for about a year now. It was easy to setup and delivers a super smooth and quiet ride. The Echelon rower is a heavy stable machine that provides a great workout. The only drawback is that you have to connect to an ipad or other smart device to use the app to see your stats while working out. However, once you set up the app, you also have access to other types of workout classes too. I am happy with my purchase and have recommended this rower to friends.

This is an outstanding, well-built rowing machine. Best Buy's price was unbeatable when I bought it. The machine was very easy to put together and is extremely sturdy and smooth. I love the device holder that allows for various devices to be used to do the instructor-led workouts (if one choose to use those from Echelon). Where I already own an Echelon excercise bike and have a FitPass membership, the decision to go with this rowing machine was a no-brainer as the membership allows me to get more from the membership from bike workouts, rowing machine workouts, and general stretching and strengthening workouts. I also think Echelon's decision to put the resistance buttons onto the bar was a briliant move that prevents one from the need to throw off a workout with a need to reach forward to turn a knob!

The Echelon Row Machine is of good quality, solid, sturdy, yet easy to move around if needed. It offers a relatively smooth and quiet ride for its affordable price, and it also folds up nicely to save space. In hindsight, I would have preferred the model with the 22-inch screen.

This is a great purchase. First of all, the product itself is smartly designed and beautifully engineered, it really feels solid and durable. It works beautifully. Although you don't need to purchase the subscription, the guidance on the workouts really helps to set your pace and avoid overdoing it, which is surprisingly easy to do! Love it!

I have had this for almost a year now. Excellent product. I am very happy with the space it takes up and ability to collapse it. Easy to use, and the Eschelon program is fun. Great instructors. I am on the monthly service but went down to a minimal option of 10 recorded classes per month. Great deal. Easy to use, response to changing the resistance is fast and effective, I use an older Apple tablet for my screen and it works great. Highly recommend for the person not trying to make USA crew.

I bought some other rower that was $200 cheaper through BestBuy, and it was JUNK. I have an Echelon bike, and I love it, so I bought this rower. As expected, the quality was very high! The gauge of the steel is durable, and the screw holes all line up when assembling. What a concept! Assembly was minimal and well documented. And best of all, it works great. Some people say you have to have an Echelon subscription, thats not true. You have 3 options: 1)No subscription or device at all. You dont even need to attach a phone to it. Just turn the rower on, and the resistance controls work fine. You wont get stats, but the rower works. 2)Attach a phone with the app, but just use the free freestyle option. It shows you the stats of the rower. 3)Subscribe to Echelon, and then your phone will put you in an online rowing class.

I am happy I invested in this rower. So far so good. It was easy to assemble , and is very quiet. It really is a total body workout.

The physical machine (Row S) is good to excellent but the software is a nightmare of problems and service is very weak to poor. The Rower (and I assume all Echelon products) are useless without the software which is extremely expensive. After purchasing the Rower with a 1 year subscription, it took almost 2 months and numerous calls to CS to get the software working. Apparently a common problem with Echelon. In about July/August 2024 (possibly due to a software upgrade by Echelon, the software again disappeared. After 5 calls and emails with CS, I gave up. Started again 2 ½ weeks ago to get it going. Video now up but no sound. Back and forth almost daily by phone with several agents and email with one agent who seems to be trying but no solution. A decent company would have long ago offered a permanent solution. To make matters worth, they will not stop and refund my considerable membership fee!

Great product, easy to use does not take excessive space

Good item. But need monitor. !

Works great, classes are great. Great workout! would highly recommend. Quiet.

I'm a big guy 250lb started rowing and down 20lb! This thing is fun! And gets addictive! Don't forget to modify your diet tho. The live workouts are NOT live on the app. And because my review was censored on Facebook you're gonna lose a star. Cause+Effect.

The rower itself is superior to nordictrak but only has two buttons to increase/decrease difficulty. The only way to see strokes, distance, etc is to pay for a app that is half as good as nordictraks. Also a extremely shady business practice of having a option of 11.99 a month BUT the link is dead. So your forced to pay 40.00 a month for subpar content.

This is much sturdier than I thought it would be, especially for the price. You can use the freeride mode without a subscription (Thank goodness). It also does not need a screen to change resistances, but you will need to use a tablet (or phone), if you want to use some of the deeper functions (but not required). The resistance options could be higher, but still not bad.

It's a $1000 piece of equipment that will not allow you to turn it on without giving a credit card number and signing up for a subscription that they pinkie promise they'll let you cancel as soon as you sign up. You can't sign up in the app. You can't sign up on a mobile device. You can't sign up in any browser with even the most basic protections. You have to sign up on a computer with all protections turned off. And you have to MANUALLY force HTTPS or it makes you sign up with your credit card info ON A NONSECURE CONNECTION in 2023. Seriously, how do you suck this bad?

Kicks my butt so overall can’t complain. It did come with two left pedal mounts but echelon sent me a right foot quickly.

Still getting used to it does hurt my knee a little but much better than walking.

This row machine was a dream come true. It has helped me tremendously. I suggest it to anyone that wants to get and stay in shape. Thx!

Wonderful! High quality product. Echelon is amazing!

Great buy. Let Best Buy set it up for you. Works great, smooth, and able to integrate with my iPad.