Customer Ratings & Reviews

See photo...believe I received a used product based on the condition of the box (excessive re-taping, ripped box, etc. Just unacceptable!

You would think for the price tag that they would include a good cord. My cord got a short in within 2 days but I didn't notice because you can't actually see the light that confirms that it is on and running when the lap top is sitting upon the tray. I found out that it wasn't working when my laptop overheated and shut down. I was astounded because this is exactly what the fan was supposed to prevent. I am deeply disappointed. I like the color and the ability to angle the tray but all of that is worthless because the power cord is useless.

Worked great at fist, but now the USB input slots have become loose and if the connected cable isn't being held in the correct position then the fans don't work at their optimal level. The build quality feels very cheap for the price. I honestly bought this when quarantine first hit because I needed something to keep my laptop cool during work. I was hosing this would last me longer than my previous one, which was cheaper and of a better build. I'm hoping that mine is just defective and that they are actually of a better quality, but as for me I'm going to buy a different one and either strip this one for parts or just toss it.

This laptop cooling pad could not have been crafted any cheaper. The USB sockets are wobbly, and if you so much as move them while the fans are on, the speed of said fans will fluctuate as if the power delivery is suffering from interference. The whole thing is plastic, very lightweight (which is alright for lap use) however I felt it to be too cheaply made. The grill on top is made of a metal, I think. The knob which is meant to decrease or increase the fan speed is also flawed, because if you're not running on max some of the fans will actually not respond at all. I believe this to be a power issue as well. For this price you can get a better laptop cooling pad/stand, I got mine from Topmate and it's awesome, plus it cost about the same but has more fan speeds, LEDs all around, and buttons. No knobs! Go with Topmate, or perhaps another brand that supplies well made merchandise.

I use this daily for hours at a time and found it to be both noisy and also the power connection is very poor. USB cable that comes with it has to constantly be adjusted to make a proper connection to power fans/lights. I bought a 2nd one as a replacement when power connector failed, then found out my first one was still under warranty.. but the warranty terms "changed" and they wanted me to pay for shipping both ways.. which of course would have cost more almost as much as just buying a replacement. While it works as advertised, the workmanship is poor and if you use it truly as a "lap" cooler don't be disappointed if it fails sooner than expected as my "new" cooler is already giving me problems only a month 1/2 after buying. I will never purchase from this company again..

The USB ports to the fan base are not good. They are very finicky and cannot get full power from the fans. Very disappointing.

Product returned due defective. One of USB ports not working.

Thankfully, this was inexpensive or I would be returning this BEFORE looking for a replacement. 1) This item claims to hold up to a 19” screen. I have an ASUS ROG with a 17.3” display; my laptop overhangs the sides of the cooler by a full half inch, on all sides. 2) This item is advertised as “quiet”. If you remember what your computer sounded like in 1994, then yes, I suppose it could be advertised as “quiet”. 3) This item is advertised as having “extra USB capabilities”. Let’s be clear: there are exactly TWO USB ports on the back; it takes one USB port and provided cord to power and connect the cooling pad to your laptop, using a USB port. Therefore, the two used ports cancel one another out; the additional USB port on the back of the cooling pad CANNOT, by definition, be an “EXTRA USB PORT”, as it simply acts as an unregulated USB compatible port to “replace” the used USB port on your computer. Always be dubious of “extra” unregulated power sources; regardless of the power you put into your laptop (properly grounded vs. overloaded power outlet), your laptop is putting out exactly 6v/12v DC and 110v/60hz CONDITIONED (“clean/safe” power), out of EVERY USB and any other powered connection/hub. Just because your laptop is providing the cooler with “clean/safe” power, does NOT mean that the cooler has the proper capacitors, resistors and power gateways to GUARANTEE that you’ll have “clean/safe” power on its return USB outlet. 4) This item is flimsy; if you have an “above average” laptop for gaming, development, enterprise, etc., weight and stability might be a concern; it has proven troublesome for my ROG. 5) * Most Importantly *: Sadly, this item is VERY slippery; it is cheaply made and lacks proper “anti-stick” pads on the front; they are made of cheap foam – it does NOT stick to your laptop. The same goes for the feet on the front of the cooler; cheap slippery foam. There is ZERO anti-slip padding on the four optional raised feet in the rear. There are two tabs on the top-front of the cooler that flip-up to help keep your laptop in place; they are also covered in cheap, slippery foam; they also present a problem of not being adjustable or in my case, unable to stop my larger than average gaming laptop from sliding forward and off the cooler, if the legs are raised in ANY WAY. This item has ONE redeeming quality, one that will keep it in my family (it works fine for my teenager’s low to mid-grade laptops and flip/touchscreens 16”-17” (those laptops are however, are much thinner and lighter than mine)), is that it does ONE thing it advertises: it keeps your laptop COOL. I am running 64GB RAM, 2x512MB SSDs, 3TB HDD and a VERY high-end GPU with two i7 quad core processors; needless to say, my laptop runs HOT, even with its installed liquid cooler and duel exhaust (43-52* C (110-120*+ F), on average; 74* C is the furthest I’ve pushed it on overclock), it has previously scalded my legs through a “lap desk”. This cooler, even with its loud fans, cheap pads and construction, keeps the backside of my laptop very cool to the touch. Mean result testing of Battery/Power Saver, Moderate (plugged in) and High Performance (everything maxed), there is an overall cooling percentage greater than the laptop’s OEM cooling system of more than 61%. Congratulations on doing the one thing advertised on the box: COOLING.

This was not a very good product ... 2nd time it was used the middle fan fell out of its spot and is loose rattling around

I had high expectations from this product and it did fulfill it at first, but I’ve had it for a few weeks and it doesn’t work any more. Very regrettable.

Doesn't even power up. And from what i've read it doesn't cool down the laptop.

Upon taking it out of the box and plugging it in, it made a loud rattling noise. The middle piece was loose/broken. I returned it.

Worked great at first, cooled the laptop evenly and seemed to create good airflow. After a few months of light use, the usb port that powers the device has become loose and does not provide consistent power to the fans/pad.

im giving this thing one star. yes it cools nice,, but the lights are stupid i got one with blue lights, biggest con i have is mines only 3-4 months old and too power the cooler it uses a usb male to male cable from the back of the cooler to your lappy.my cable lasted 3 months... its junk dont waste your money.for the life of me i dont understand my best buy quit carring the the targus brand 2 fan cooling pads for 18 inch + laptops ive had 2 of those from here and they last 2-3 years!

i ordered this item based on the majority of good reviews. after i received it, i was already a little disappointed even before i used it. in the specs it wasn't very clear how it was powered. i was expecting a micro USB cable or similar. but it uses a type A to type A cable, which means it uses 1 of the 2 USB ports built into the stand. but i was able to look over that small problem. now i used this for my 2017 15 inch surface book and it worked great. for about a week and now the fans act like they don't get enough power and don't even move. so overall, don't get this stand, spend a little more to get something a lot nicer!!

Very disappointed, this cooling pad was in a box that looked like it had been collecting dust for years, its usb ports were lose right out of the box, the fans did nothing for my laptop, not even one degree cooler. I have an Asus rog scar II no help to it at all, very unhappy. Would never recommend to anyone.

Impressed with power of fans. First 3 months after purchase were great and then it stopped working. Not worth it.