See more imagesRating 2 out of 5 stars with 1 review
See more imagesBrendaW Posted
I ordered two of these screen protectors, one for me and my husband, as it stated they would work with fingerprint biometrics but they do not. I changed my phone settings to more sensitive as instructed and still doesn't work. I even deleted my old fingerprint and tried to create a new one and it won't register at all. I took it off and put a film screen protector back on. So that was a waste of money. My husband didn't bother trying since we have the same phones.
Posted
Hi there, we’re sorry to hear about the ongoing issues with the fingerprint recognition despite adjusting the sensitivity settings and re-registering your fingerprints. We greatly appreciate our customers’ feedback and thank you for taking the time to share your experience. If you ever need post-purchase assistance for a future order with a damaged item, quality concern, or other issue with your order, our support team is available through the order chat. Simply access your order details and send us a message so we can review the issue and provide the appropriate assistance.
