See more imagesSamanthaS Posted
The eufy pumps are beautifully designed. I appreciate the heating system and the lovely organized app. However, I have had my set for barley over 3 months now and they have set me in panic mode and have kept me up for hours at night due to charging issues. On three separate occasions, I plug them in to charge for my next feeding just to realize they were never charging. I reached out to customer service to learn that I have to “factory reset” them (literal pain). This most recent time they failed charging, I tried resetting them but that no longer works. I contacted support and I have to wait 1-3 business days for a response. I would definitely recommend passing on these pumps.
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via support@eufy.com or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
<img src="https://s3.amazonaws.com/stratos-logos/logos/eufy.png" alt="eufy" title="eufy" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
AngelinaA Posted
I loveeeeee these get the same output as my spectra and perfect for on the go pump and battery lasts like 3 sessions while the the battery case lasts 12 hours
jakenj Posted
Works well and convenient! No more bothering about outlet proximity and crazy wires.
would recommend to a friend
See more images