Customer Ratings & Reviews

I'll start by saying this is our 4th dish drawer. I used to have a single on each side of my sink. I loved the singles. As things failed we would replace or repair with parts from saved units. Decided to replace only one of them with the stacked drawers and get rid of the other single drawer. The difference on the quality and thickness of stainless steel on the old vs the new is night and day. The old ones had zero nicks, zero dents after 10-20 years of use. These bend even by pushing them in between the cabinets. Second thing - they run loud. Old ones were very quiet. These are very loud and in drain mode are so crazy loud. Not great for open concept home. I think I should have tried replacing with an older model, but liking the flat front, we went for it. They do a good job of cleaning, have more space inside. I put my old/old utensil caddy in, because I like the open handle for washing jar rings, etc... Review photos show how curved the steel is and how the dents only show in the right lighting.

The draw dish washer is not was I expected with the folding rack for coffee mugs and cups. The installation was done incorrectly and the clamp came off the water line. The installers ran the machine and left and clamp blew off getting water all over floors and leaking to basement. It ruined my IRobot vacuum because I didn’t notice the water all over the kitchen floor until I saw the vacuum dragging water off rug onto floor. Still got no reply after making a report

Worst quality ever! Bought a house with a dish drawer which broke after 4 years. Ordered a new one. Installed 2/3/22, would not stop filling. Had to shut off the water for the entire house to stop my kitchen from flooding. Replacement machine back ordered until 3/25. 3/26 guys show up to install replacement—HUGE dent, see pictures. Outside box not damaged— which means it was packaged at the factory damaged. If I could use a different dishwasher in the existing cabinet space, Fisher & Paykel products would never enter my house again

Broken pieces found inside machine after Best But/Hawaii Unified installer left. Called Best Buy, they said to use machine and they’ll order replacement which will take another 3 months. Used machine that night, heard clucking noise , went down to check on it C and saw sparks flying from under the dishwasher. Husband quickly turn off power breaker switch to machine to prevent potential fire. Hawaii Unified modify electricity when they swap out my old Bosch machine for this one and charged us $189. I e we infer if he did it right yo caused the sparks flying away?

I love Best Buy service but I actually only bought this dishwasher because I needed to replace my old one and they are the only one that fits the opening in my cabinet. This is my third replacement in 15 years. It’s a cheaply made machine and the plate racks rust and bend easily. Clips holding things together are cheap plastic and snap off or crack and break. A very costly mistake for us.

Really liked this dishwasher. Only issue is that it broke after a year and a half. The geek squad repair man said it's the most common broken dishwasher he repairs. Mine couldn't be fixed. Save your money and buy a normal cheaper dishwasher.

I've tried the fast and the normal options and still, plates, bowls, utensils don't get clean. I should probably just hand wash and use this $1100 dishwasher for drying. Bleh.

I don’t see any differentiation with others in the market.

Took 2 months for it to get here and found it was broken. When came to pick it up, found out they would have to reorder and would take 2 more months to get here. Not acceptable.

Three appointments to install and no show. Have scheduled for Tuesday next week. We will see.

I had previously a Fisher and Paykel dishwasher and enjoyed using it very much. This new model I just purchased doesn’t have functions the way I wanted. I can’t manually adjust the washing duration or cycles, and the layout of the loading is not efficient. I like the older model. Also I can’t run both drawers at the same time. In many ways I feel very inconvenient.

The product is expensive and after sales service is terrible. I regret buying this product and will not buy another fisher paykel product again