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Sumit Posted
Amazing gas range. Received with no defects. Works like charm. Not sure why people are posting negative reveiews. People should really first learn how to use gas range.
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Thanks for taking the time to review our range. If you ever need help with your range or have any questions, don't hesitate to reach out to us directly at info@forno.ca. <img src="https://s3.amazonaws.com/stratos-logos/logos/CTMgroup.jpeg" alt="CTMgroup" title="CTMgroup" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Marjere17 Posted
Wife loves the Stove , It was better than we imagined it . We like the fact it does not have any electronics. It’s beautiful and simple.
EnricoF Posted
The cooktop is fantastic, but the oven has serious downsides. 1.) The thermostat is about 50-75 degrees off, so you must purchase a thermometer that sits in the oven to ensure you get the right internal temperature. 2.) The pull-out racks are very difficult to operate and easily get stuck. 3.) If you shut the door too quickly, the pilot light will go out If you don't care about a precise oven, then you'll like this. If the oven is important to you, do not buy
MG8612 Posted
Range look really good but thermostat is not than efficient
DarrylB Posted
The oven takes more than 30 minutes to reach 350 degrees. Once it reaches 350 it hard to maintain that temperature. The flame will go out while baking and the pilot has to be relit. If the pilot goes out the oven continue to put out gas and fills your home with gas. Tried to return the range to Bestbuy but they do not accept returns after 15 days, so I lost $1800 purchasing a range that doesn’t work.
Posted
Hello,
Thank you for your feedback. Please contact us directly at info@forno.ca with your proof of purchase. This will allow us to schedule a technician to check your range and provide the appropriate support.
Thank you,
The Forno Team
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Diane Posted
Nice Looking and appears to be well made. Gave 4 stars because I have not used it yet so not sure about the performance yet.
AlbertoZ Posted
Is a good looking Looks good
RayM Posted
This is the stove that was supposed to be installed. Its the third scheduled install and second exchange for a nonfunctional new oven. They never showed up.
Posted
Hi Ray,
All our shipping as well any installations are handled by Best Buy directly however, we are always here to assist with anything you need or answer any questions regarding installation, please reach out to info@forno.ca.
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LaurenC Posted
Terrible. The oven turns off while cooking (and gas fills the house), and I had to file a report with the BBB of Canada to have someone come out to "fix" it. It is still broken. Also, you cannot see what temperature the oven is cooking because the numbers rub off after cleaning,
Posted
We’re very sorry to hear that you’re unsatisfied with your experience. Please know that we are fully committed to ensuring our customers are satisfied with their units.
All of our products come with a two-year warranty covering parts and service. If a replacement is necessary, we will assist accordingly.
To help us resolve this for you as quickly as possible, please email the details of the issue to info@forno.ca. We will prioritize your case and work to find a solution as soon as possible.
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Maryanne Posted
Wasnt sure about this range, but wanted something that had nothing digital on the range itself I have lost 2 ranges over last 7 years due to clitches in the digital panels. I also wanted to switch to gas instead of electric. Wow! This Forno range has exceeded my expectations and beyond. The look is sleek and very eye catching. It does take a couple weeks to get use to Food cooks so even and perfect. I couldn’t be happier with my purchase. Thanks you Forno!