See more imagesFrigidaire - 24" Front Control Built-In Dishwasher with PowerPlus Cycle, 60 dBA - White
- Model:
- FFCD2413UW
- SKU:
- 6272901
See more imageswould recommend to a friend
MarcelaV Posted
Bad product. Used it a couple times not even a whole month and had to stop using it because it leaks water from the bottom.
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
Hi, Marcela.
We sincerely sorry to learn of the leaking water you experienced. Please try checking the door gasket. Press it into its mounting channel at the bottom of the tub and ensure that it does not extend beyond the end rib, so it will not interfere with door closure. Should you have additional questions, please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
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Shauna Posted
I noticed a dent on the bottom that I am sure happened when it was delivered. The front door material is very flimsy and the dent can be seen even when you stand far away from it. This is my very first dishwasher and I have not even used it yet. I am very disappointed!
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
Hi, Shauna! We are bummed to hear that you are disappointed with your purchase. We certainly strive to provide quality products and your feedback does not go unnoticed. Please know that our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We would love to know more about your concern with your dent, feel free to reach out to us at -800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience. Kindly, Ciara <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
IglesiasD Posted
Doesn’t have the drain option and the washer is very basic does not over sanitize
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
Hi IglesiasD! Thank you for your feedback. We’re sorry to hear that the washer doesn’t meet all of your needs. We appreciate your comments regarding the drain option and sanitizing capabilities, and we’ll be sure to share your feedback with our team. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
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JudyM Posted
I don't buy major appliances often so I don't purchase the most expensive ones. I purchased this Frigidaire dishwasher in NOV-2022 and March-2024 it blew out and tripped the circuit breaker and burned a hole in the unit and the plug. I called for maintenance and it took them 3 weeks to come out. The first time the tech called the wrong phone# and cancelled the appointment, 2nd time he came out, AGAIN, they called my old number which had been changed and updated long time ago. 3rd time he came out he noticed it was the same old number attached to his work order! After much anger and frustrated conversations with their customer service people, they relented and had the tech come out the next day, otherwise I would have had to wait ANOTHER week to reschedule. When the tech finally came inside to do a diagnostics, he told me that the OLD number was STILL on the work order and he searched through my past orders and found my cell#. He told me all the parts needed to replace and the labor costs involved and said it would be 50/50 chance if it happens again because he wouldnn't be able to know if the circuit boards are damaged or not, cuz if they were I would be better off purchasing a new dishwasher. Because I didn't buy the extended warranty, I would have to pay for parts/labor. DO NOT PURCHASE THIS DISHWASHER! Shortly after the year warranty expired, it shorted out. No problems before, just shortly after the warranty period expired. NOT WORTH all the frustration I went through just to get a tech out. The window of time they give you for a tech to come out is 7AM - 7PM!!!!!
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black
Posted
Thank you so much for taking the time to leave us feedback, JudyM. We're sorry to hear that you feel this way and would love to know more about your concern with the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Fortuness Posted
This item last 10 minutes. It then popped and started smoking. The Geek Squad couldn't come out til 7 days later. They told me it was a faulty unit that had messed up wiring. We were LUCKY that our house didn't catch fire. I then had to deal with the 20 minutes of not talking to a human at Best Buy to find out I need to wait 5 more days till a new dishwasher could come. In the end, I need to take 3 days out of work for one dishwasher. Best Buy offered ZERO compensation. So, in the end, this dishwasher is costing me over $1200 due to having to take 3 days out of work instead of 1. I will only buy from Lowes moving forward. My last dishwasher from them (also Frigidaire) lasted me 12 years. NOT 10 minutes!!!!!!!
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
Oh no. This is really concerning. We understand how important this kind of investment is for you. We provide service for every consumer that is still within the manufacturer's warranty. We want to make sure you're getting the right assistance. Please don't hesitate to contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we are happy to help. ~Ruth <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
BadExperience Posted
We bought this dishwasher about 1.5 years ago. After less than a year of use, the door could not be closed properly because of the latch. It was still under warranty but it took a month or two before the part arrived and was replaced. Now, we find that after a washing cycle, the water does not drain completely. The top tray is partially dislodged because the wheel/rail is rusted and loose. Less than two years after purchasing it, we are not confident we should spend the money to fix the machine if some other part is going to break down soon.
Posted
We apologize for any matters you have experienced with your dishwasher and thank you for bringing it to our attention! Regarding the issue with the appliance not draining, here are a few helpful tips.
• If unit is hooked up to a food waste disposer, make sure the disposer is empty.
• Check to see if the knockout plug has been removed from inside the food waste disposer inlet.
• Check to see if drain hose is kinked.
• Make sure cycle is complete, not in a pause.
Should you need us, for any additional issues or concerns , please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help.
Best regards, Christy
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Dani Posted
Lasted 6 months and now the latch is broken and during the middle of the cycle the door opened and flooded my kitchen.
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
Oh no! We feel terrible that your dishwasher is not performing the way we hoped for you, and created a mess. We design our products with the desire to create an effortless experience for our consumers, and it's disappointing that this one has been underperforming. So that we can assist you better, please contact us via Live Chat Monday-Friday 8:30 am-8 pm EST, and we will dive right in. - Damon <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Anonymous Posted
Ordered during COVID-19 lockdown, received a month later with no installation option. After a couple of weeks, had it installed to realize the drying feature does not work. Was past return period, obviously. When trying to call best buy - was pin-balled from dept. to dept. and put on hold. I gave up. So now I'm stuck with a dishwasher that does not dry. Very unsatisfied. This is my second review, as the first never posted.
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black
Posted
Hello, Anonymous! Thank you for sharing your experience. We are sorry to hear that you have not had the best experience with your dishwasher. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
CarolinaR Posted
The dishwasher was sent with defecto the first time. The second time it cake right, but Best Buy told me they’d send me a gift card for all the trouble but i didn’t get anything. Thanks, Carolina
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black
Posted
Hi, Carolina R! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire dishwasher. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
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Wyatt Posted
My Samsung broke down and wanted to just get a quick, cheap option. Tried this one... take it from me and dont lol. Loud, breaks down and that was within weeks. Thanks to Best Buy and the support they supplied as I returned it ASAP!!! Samsung last longer and is just a better brand!!! Cheap prices equal cheap results!!
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Teresa Posted
Frigidaire - 24" Front Control Tall Tub Built-In Dishwasher - Stainless steel. I hand wash 95% of the time. I purchased this washer as it was closest price to $350 gift card for 20 years of service at work. Not once has it dried my dishes or even it's own self. I do not know if it was an installation issue or the appliance but waranty expired before knowing it was an ongoing issue. I wish I would have heeded the other reviews....
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
Hello, Teresa! Thank you for sharing your experience with us. We are sorry to hear that you have not had a pleasant experience with your dishwasher. Your feedback is important to us and has not gone unnoticed. Regarding the dishwasher not drying the dishes, make sure that air dry is not being selected, this will result in wet dishes. For optimum performance, using a rinse aid has proven to be helpful. Also, try using the High option on the model. During the high option, the dishwasher heats water in the main wash to approximately 140F (60C) and increases the temperature higher in the final rinse. This helps the dishwasher detergent remove food grease and soil from dishes more effectively and aids in drying performance by adding additional rinse aid and increasing the water temperature. Hopefully, this helps. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
Returned Posted
Worst experience. Best buy guys came to install, caused flooding in my kitchen and did not even install because there was a dent in the dishwasher. After making me wait for 15 days they brought the same damaged one once again. Their installation guy took it back. I had to call them more than 20 times wasting my hours of time to finally get my money back.
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
We are truly sorry for your experience with the dishwasher and the services received. We are glad to hear that Best Buy resolved your issue. We hope to provide you services in the near future. -Chris. <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Regret Posted
Loud, smaller than my last basic dishwasher, stainless steel finish streaks and is much harder to keep clean than prior models I’ve owned
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
We certainly appreciate you stopping by to share your feedback with us. We understand that some sounds coming from your dishwasher can be a little noisy. You may hear a noticeable change in sound as the wash action switches between the lower and middle spray arm, which is normal being that each spray arm has its own sound. Also, you are able to use warm soapy water and a dishcloth or sponge. This will help reduce the streaks you are seeing. You are able to view additional helpful cleaning tips on pages 12-13 in the manual. Should the you need any additional assistance from us or have any questions, feel free to contact us at 1-800-374-4432 Monday-Friday 8:30 am - 8 pm EST, and we will be happy to assist. Kindly, Ciara <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
ShawnK Posted
Bought this two days ago March 19, 2024 and this dishwasher is very noisy. Also, there is a loud grinding noise but I’ve never heard in any dishwasher that I have had. Do yourself a favor and skip this. I am returning this in the next couple days.
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
We're sorry to hear that you had a bad experience with your dishwasher in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.-Christian <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
AdrienC Posted
This dishwasher is absolutely terrible. Do not buy. Does not get dishes clean, even on "heavy" cycle. It's not even a year old .
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
Hello, AdrienC! This is one feeling we never want our family to feel. We apologize for your experiences with the dishes not cleaning. To get the best results when using the dishwasher, ensure not to overcrowd your dish racks to allow proper water and heat to flow through the appliance. And always make sure that the items are loaded properly. Large items on the bottom rack, and small items on the top rack; there should be space between the items to allow water to flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked, allowing them to rotate freely. If the issue still persists, please reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. -Sam <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Csyin1234 Posted
The new dishwasher failed to turn on 1 week after installation. Repairman says that the control board needs to be replaced. This is very disappointing. Not sure if I will purchase another Frigidaire product.
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
Oh, no! We're sorry to hear your dishwasher stopped responding so soon into ownership. Please know this is very unusual and we will be happy to continue working with you to ensure your dishwasher is working as designed. If you need further assistance, please reach out to us by Live Chat on our website or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
Patrick Posted
very cheaply made. top rack constantly comes apart. almost falls. dishes tip over on bottom rack. not deep enough for large cups on top rack
Posted
Hello, Patrick! We are sorry to hear that you have not been pleased with this model. We understand that there are some features on your new dishwasher that you are unhappy with. Your feedback will help us understand our strengths and identify areas for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MikeR Posted
Doesn't clean as well as expected. Owned apx. 6 months and it's already making odd sounds. Not worth the money, spend more and get better quality.
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
Mike, we appreciate you stopping by to share your dishwasher concerns with us. Most consumers have found that ensuring the incoming water is 120 degrees Fahrenheit and using a rinse aid can alleviate your cleaning concerns. You are also able to review additional cleaning tips on page 13 in the manual, along with normal operational sounds. Should you still have any concerns after reviewing your manual, please chat with us, and we will be happy to assist. Best Regards, Ciara <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
TheodoreH Posted
Came damaged and took over a month for Best Buy to come pick back up.
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 60 dBA - Black
Posted
Thank you for sharing your experience. We apologize for the inconvenience caused by the damaged item and the extended wait for pickup. We encourage you to contact Best Buy directly regarding the matter, as they will be able to assist with the return or replacement process.
If you have concerns specifically with your Frigidaire product, please feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. We’re here to help and ensure you have a positive experience moving forward. -Yhano
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FrigidaireDishWasher Posted
the buttons on the panel do not work Best Buy will not fix the unit unless you "bought" their warranty No i have to screw around and find someone that will do warranty work for Frigidaire
This review is from Frigidaire - 24" Front Control Built-In Dishwasher with 3-Cycles, 55 dBA - Stainless Steel
Posted
Oh, no! We're sorry to hear you're having trouble with the dishwasher controls. We will be happy to assist you with getting service! If you are still seeking help, please reach out to us by Live Chat on our website or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton <img src="https://s3.amazonaws.com/stratos-logos/logos/Frigidaire.png" alt="Frigidaire" title="Frigidaire" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />