See more imagesFrigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black
- Model:
- FRSS2623AB
- SKU:
- 6506221
Highly rated by customers for:
See more imagesHighly rated by customers for:
KathyH Posted
I am still waiting. First one deliveredDec 13th, set up, turned water on, water poured out of buttom of refrig, covering kitchen floor. Workers said, NOT OUR FAULT. MANUFACTUREERS FAULT. reordered. 2nd crew Dec 15th, i believe. Informed me it could NOT go thru patio doors as the first crew brought in SIDE BY SIDE FREEZER/REFRIG. TOOK.OFF MY KITCHEN DOOR AND SCREEN DOOR stripped both my existing freezer/refrig and new one coming in og entire front of them, doors, trims, insides, everything and proceeded to do the switch, and i heard a LARGE "BANG" outside and made sure they said, we are o.k. (that was probably when they put a dent in my kitchen door) lying where ever. Then came in the new fridge/freezer, quite a bit bigger. One was a fridgeadere and bew one was a GE FRIG-FREEZER. "WITH SAME 'SKU NUMBERS'" as they set it up putting all the parts together, this one was a different color, larger. With 3 doors. Two for the refrigerator part and a door, with 2 sliding drawers for the FREEZER. i informed them thst it was not the one i ordered. They informed me. ALL NUMBERS WERE THE SAME, mind you, one is a GE WITH 3 DOORS. and the other is black with 2 full doors, one for freezer and one for refrigerator. And us a FRIDGERATOR, BUT "THEY HAVE THE SAME NUMBERS, THEREFOR THEY ARE THE SAME. They told me to call Best Buy. And they told me the same thing. They are exactly alike. Now we are going for a THIRD EXCHANGE ON JAN. 27TH I BELIEVE. THEY GAVE ME 2 OPTIONS: KEEP THE ONE I HAVE NOW. OR GET ORIGINAL. AND i would receive compensation in a gift card for ALL THE TROUBLE THEY PUT ME THRU" THE SECOND CREW, PUT SCREENDOOR ON WRONG, does not have option to stay open, anymore, no catch, puton backwards. And did not replace cover to my water supply in basement. I am 82, with A/Fib and arthuritis in my hands. I use a plyers to open water bottles
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel
Posted
We do understand you had a frustrating experience with us, and we really appreciate you bringing this issue to our attention. We'd like to learn more about your specific situation and make things right. At your convenience, please connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
LR00 Posted
I like the interior size and layout. It is quiet enough. However the doors are not even. I pointed this out to the installation people and had the directions to even the doors printed out. After all their effort, I have uneven doors. Not sure if it is the installation people or the refrigerator's fault on the doors. Not what I would expect for what I paid.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hi there! Thank you for sharing your feedback. We’re glad to hear that you appreciate the interior size, layout, and quiet operation of your refrigerator.
We understand how frustrating it is to have uneven doors despite following installation instructions and working with the installation team. This is not the experience we want for our customers, and we regret the disappointment it has caused.
Your comments have been shared with our product and quality teams for review. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
AimeeLirette Posted
It is very loud--both while running and when the ice maker is operating. I was unaware the sides are not stainless steel. They are simply painted gray. I guess I missed that in the description. The stainless steel is VERY difficult to clean.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Thank you for taking the time to leave us a feedback, Aimee. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Just for additional information, when dispensing ice, you will hear a snapping or clicking sound when the solenoid opens and closes the ice chute. To understand the sounds you may hear on your refrigerator you can click on this link: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A19894508en.pdf then go to page 22. Should you require any assistance, please feel free to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
DianeD Posted
I ordered wrong item. I thought I ordered the gallery series. This item is very cheap. Looking fingerprints everywhere that do not come off. Spend a little more money and get the gallery series.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
We’re sorry to hear that this model didn’t meet your expectations. We understand how important it is to get the product you intended. If you’d like assistance comparing features or exploring options within our product lines, please reach out to our customer support team via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
AllenA Posted
Disappointed. The refrigerator works well but it came eith so many dents and dingsit felt like i bought it from an sppliance outlet that pretty much sells as is items. I can't leave a well written review as the first thing i see when i look at this product is damages.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience did not match your expectations. We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Our team will evaluate your review to help in implementing future design improvements to our product lines. Your feedback is helpful to us and has not gone unnoticed. - Jessica
ChangfuY Posted
The first one I got, the doors are not level. They replaced it. It is really easy to get frozen in the fridge part. But within one year the ice dispenser started to have problems, by two years the ice maker started to break down.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hi, ChangfuY! We appreciate your feedback and thank you for reaching out to us. This is not the ownership experience we would want for you, and we can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We would be happy to see how we may be able to assist with this concern. Please join us on a Live Chat [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30am-8:00pm EST, and we will be happy to assist. ~Juan
JOANE Posted
After only 7 months the fan is EXTREMELY noisy like it loose/vibrating.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
That's so frustrating, especially after only 7 months! A noisy refrigerator fan isn’t just annoying—it can be a sign that something’s off with the fan motor or a part is loose, and it can get worse over time if left unchecked. The fact that it’s vibrating and sounding like it's loose could mean the fan blades are misaligned, or something’s interfering with its movement. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
JasonW Posted
Nice looking fridge. About all i can say good about it. The freezer leaks, condensation builds up inside. Seals seem to be making contact. Ice maker makes ice so slow. Seems like it onky makes 4 cubes at a time
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
We're sorry to hear that you've had a less than stellar experience with your refrigerator, Jason. We can assure you that this is never the kind of experience we would want to leave you with. We strive to provide our customers nothing but a positive experience with us, and we regret that we were unable to deliver those results for you. If there is anything we can do to improve you experience with us, please do not hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
brownigirl Posted
refrigerator has already had a malfunctioning icemaker. it has only been in use 2 months. disappointed to say the least
Posted
Hello there. We're sorry to hear that this is how you feel. We hope there is something we can do to make things right and provide the necessary assistance you need with your concern. Please don't hesitate to contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth
SophiaT Posted
Not happy with purchase the ice maker stop working
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. To resolve the issue with your ice maker, start by switching the control panel to the CRUSHED setting. Next, remove the ice bucket. Then, continuously press down the dispenser paddle for 2-minute intervals, releasing it and pressing it again for a total of three times (6 minutes total). This will help melt and evaporate any ice that may have formed around the auger motor shaft. After that, switch the control panel to the CUBE setting, reinsert the ice bucket, close the door, and attempt to dispense ice again. If the issue persists, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
BBVP Posted
Keeps things cold but the shelving is made very cheap and the ice maker leaves much to be desired.
Posted
We're sorry to hear you’re not fully satisfied with your refrigerator and thank you for sharing your feedback with us. Please know it's vital for us to hear if our products are meeting our consumers expectations, and hope that we can better serve your needs in the future. Best Regards, Ciara
RobertD Posted
Like the product but the service really sucks F rating from me
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hello there, RobertD! Thank you for taking the time to share your feedback. I’m glad to hear you like the product, but I’m very sorry to hear that your experience with service has been so disappointing. That’s not the impression we want to leave, especially when you’re already dealing with frustration around support.
We understand how important timely and reliable service is, and it’s concerning to hear that we did not meet your expectations in this area. Your feedback is important and will be shared with the appropriate teams for review so we can work toward improving the overall customer experience.
We appreciate you bringing this to our attention.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
JoelS Posted
Bottom of the freezer fills up with water and freezes, think its an internal drain tube off, outside water leaks and gets floor wet now after 3 years it doesn't work
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hello JoelS,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Mickey Posted
All the shelves in the door is cracking and braking I've had to glue them so they would stay in door . Horrible..... frigidaire use to be a good product
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hi, Mickey! We regret to learn you are having issues with your refrigerator shelves breaking. We would be happy to see what options we have available to address your concerns. At your earliest convenience, please chat with us via our branded page. -Bianca
IsidroG Posted
i buy this yesterday said in like new condition but is only good condition has dents and scratches
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
We appreciate your feedback, IsidroG, and we're sorry the appliance didn't meet your expectations. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi