See more imagesFrigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black
- Model:
- FRSS2623AB
- SKU:
- 6506221
Highly rated by customers for:
See more imagesHighly rated by customers for:
ShannonB Posted
Got the fridge because it was similar to our last one. I like the color. Issue 1 is no deli drawer. I did not notice this when I ordered online. Biggest issue, the icemaker only makes enough ice for about 1 big cup. It then will not produce anymore ice until I fill up a cup. Then it makes more. This is the oddest thing. It never goes above what is in the image. There has to be some sensor somewhere that is telling it to not produce more because if I got get ice, it will then dispense more to this line. We fill up water bottles in the more for all 4 of my family members for work and school. There is typically only enough ice for 1 1/2 of the bottles. We already returned this once thinking there was something wrong with the first one. But now that the second one is doing this there has to be something stopping this. I don't understand why it has an ice arm that the ice never even remotely comes close to. I am about to ask for a new refrigerator.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel
Posted
Hi ShannonB! Thank you for sharing your experience with our product. First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had with us. Our goal is to deliver the highest quality of service to all our consumers. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
VerinildaR Posted
So far so good makes a little noise for ice maker but ok
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hi there, VerinildaR! Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns, please let us know by joining via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
FrigidaireReview Posted
Main reason for choosing product was price. This is clearly an "entry level" side-by-side fridge. Doesn't have some of the features of the 10 year old side-by-side it replaced. For instance, no meat/deli drawer, fewer options to rearrange shelving, less freezer space due to placement of ice maker. It was also delivered with 3 dents in the lower portion of the left (freezer side) side panel. I highly doubt it came that way from the factory, so it most probably happened during shipping, improper storage at the warehouse, or delivery to my home. I was able to get Best Buy to provide a $200.00 gift card (even though they initially offered less), in lieu of waiting for a new one to be delivered. I should have held out for more! As of now, the unit is doing what it's supposed to do - keeping food cold/frozen.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Thank you for taking the time to share your feedback. Please know we strive to make quality products with all of the latest technology and features. We offer many options and always suggest that you research prior to making a purchase to ensure that what you purchase suits your wants and needs. We want you to be happy! We are glad to hear that the refrigerator is working properly and apologize that your appliance had a few dents. We're happy to know that you were taken care of. If we can be of assistance in any way, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432. Best wishes, Christy
MiaP Posted
Decent fridge with icemaker, water dispenser. it fit the size that I needed and color is nice but of course with stainless steel you get fingerprints often so I have to wipe it down. the biggest drawbacks are 1) no deli drawer and 2) the lighting inside is only at the top 3) the alert goes on randomly for "power outage" when there is no power outage. delivery was an issue first time around no-go as the "installer' said plumbing had to be fixed. had to spend hundreds of dollars to replace a valve before having fridge installed. the would not even take old fridge or leave new one so I could have plumber hookup to water line once new valve installed. had to schedule a second appt. that was annoying and expensive!
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Mia P., thank you for taking the time to share your experience with your Frigidaire refrigerator. We’re glad to hear that it fits your space and that you’re enjoying the color and features like the icemaker and water dispenser. At the same time, we completely understand how frustrating the issues you mentioned can be, especially the lack of a deli drawer, the top-only lighting, the false power outage alerts, and the delivery challenges you faced. Having to invest in plumbing adjustments and schedule a second installation can certainly be stressful and inconvenient, and we’re sorry you had to go through that.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and would be happy to assist you further.
Thank you again for sharing your feedback, and we hope the rest of your day goes smoothly! - maico
momz Posted
Pros; The refrigerator is spacious but set up weird. the filter is inside. 2 drawers. fridge controls and sensors are on door. Con: no lock for water/ice dispenser, ice maker take long to make cubes and take up upper of freezer. door bins are small on refrigerator and freezer. weird frig setup. limit to how shelves adjust depth is slim enough to fit through door way so if your doorways small, unfortunately, best option. had issues with ice maker and doors being aligned
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Thank you for sharing your detailed feedback about your refrigerator. We’re glad to hear that you find the spaciousness beneficial. We also appreciate your insights regarding the setup and features, as your comments help us improve our products and customer experience.
We understand that some aspects, such as the placement of the filter, door controls, and storage options, may not fully meet your expectations. Additionally, we’re sorry to hear about the issues with the ice maker, door alignment, and the limited adjustability of shelves.
For further assistance or to discuss these concerns in detail, please reach out to our customer support team. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
DanielN Posted
No light on the bottom of the fridge. How did that pass R&D? Was a light below going to add .17¢ to their cost so they said screw it? Should have an Extra shelf in both the fridge and freezer. Doesn’t matter since just like all new appliances, I’ll probably need a new one in five years. Manufacturers have lost all integrity in their quality by charging more and delivering less.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel
Posted
Hello DanielN,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
MatthewG Posted
Needs a Deli drawer and or an additional shelf. It has a lot of space for super large items but for my use an additional shelf would be more beneficial.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hi there, valued customer! Thank you for making time to provide us with your feedback. We value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us to design more products with better understanding of what is needed for you. Our team will evaluate your review to help in implementing future design improvements to our product lines.
Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
AngelaB Posted
This particular Side by Side makes NOISE throughout the day off and on. I have only had that when a refrigerator is going bad. Not Brand New. Other than the noise everything is fine
Posted
Thank you for sharing your experience with your Frigidaire Side by Side. It’s understandable to be concerned about unusual noises. Often, certain sounds can be a normal part of the refrigerator’s operation, such as the compressor or fans cycling on and off or due to insufficient air circulation. We recommend ensuring that there’s enough space around the unit for proper airflow. Clearing any items that may be blocking vents can help reduce noise levels. hould you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
JustMe Posted
Nice looking fridge. Didn't realize it does not have a delli drawer. The ice cubes are small squares. And it is very loud.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Thank you for your feedback! We’re glad you like the fridge's design. We understand that the absence of a deli drawer can be a drawback; however, some models do come with this feature, so it might be worth exploring those options if it's important to you. As for the ice cubes on the FRSS2623AS model, they are designed as small squares to enhance cooling efficiency and fit various glass sizes.
If you're experiencing loud operation, it could be due to several factors, such as the refrigerator being improperly leveled, vibrations from the floor, or even the compressor running during cooling cycles. We recommend checking to ensure the unit is level and that there is enough air circulation by ensuring that your refrigerator is not fully loaded. If the noise continues, please don’t hesitate to reach out for further assistance. You can connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday to Friday, from 8:30 a.m. to 8 p.m. EST. We’re here to help! -Yhano
CDDd Posted
The fridge is big. It does not have enough light. The light also does not come on when you dispense water. You have to manually turn it on. This model has no deli drawer.
Posted
Hello there. Thank you for your feedback. We understand that some features and designs in your unit did not meet your expectations. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We are here if you ever need any help. Kindly reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
WilliamTexas Posted
The refrigerator is a 5-star but the BEST BUY NIGHTMARE EXPERIENCE is a ZERO STAR! It took TWO DAYS OF MY TIME BECAUSE THE FIRST REFRIGERATOR WAS BROKEN. I fully believe Best Buy sells factory seconds and returns as new. I previously purchase a stackable washer/dryer that REQUIRED 4 VISITS SNDC3 DIFFERENT MACHINES TO FUNCTION. I also previously purchased as 70” LG TELEVISION THAT WAS BROKEN AND HADVTO BE REPLACED IN S SECOND VISIT. Even if you find a product you like, I HAVE TO RECOMMEND BUYING FROM ANOTHER SELLER! These side by side units ARE VERY INEFFICIENT FOR STORAGE SPACE.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hi, William. Thank you for sharing your feedback. We're sorry to hear about your experience, and we hope you get proper assistance. If you need any assistance with Frigidaire products, please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET, and we'll be glad to assist. ~Ruth
Ruben Posted
[Employee of bestbuy] Ice maker outputs little ice..value is good and hopefully this one last longer then the previous one
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - White
Posted
Good day, Ruben! Thank you for sharing your feedback. I understand how disappointing it can be when the ice maker isn’t producing as much ice as expected, especially if you’ve experienced similar issues with a previous appliance. Your concern is completely valid.
We appreciate that you still see value in your Frigidaire appliance, and we want to make sure it performs as well as possible. If you continue to experience low ice output or have any questions about optimizing the ice maker, please reach out to us via Live Chat on our website or by calling Customer Support at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST). Our team can guide you on potential adjustments or service options to help improve performance.
Thank you again for sharing your experience, and we hope your appliance serves you well for years to come. - Maico
BobB Posted
I was charged for a stainless hose. It was not used but was not shown on the bill. This is the 2nd time. Citi refers me to BB and they refer me to the store which is clueless.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel
VirginiaC Posted
Service is great but the refrigerator’s ice maker does not work. Fortinately, I bought a warranty.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hi VirginiaC, thank you for sharing your experience. We’re glad to hear that you’ve had positive service, but we completely understand your frustration with the ice maker not working as expected. It’s great that you have a warranty in place, as that will help ensure the issue is addressed properly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for your feedback, and we hope you have a great rest of your day!
– Maico
user787950 Posted
Love the refrigerator but the fan and condenser are very noisy compared to other models
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - Black Stainless Steel
LOVEIT Posted
its not the best barely had it for a year and im having issues with the ice maker
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hi there, valued consumer! I’m really sorry to hear that you’re already experiencing issues with your ice maker, especially after having the unit for less than a year. That’s definitely not the experience we want for any of our customers, and I completely understand how frustrating and disappointing this must be for you.
We truly appreciate you bringing this to our attention. Your feedback is important to us, and we want to make sure you get the support you need to get this resolved.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team at 1-800-374-4432. We're available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for reaching out, and I hope the rest of your day goes much more smoothly. - Maico
KDNKDN Posted
This product is good in terms of cost. Finishing is good. Lots of spaces.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Wow! This sounds amazing. We're glad that you are impressed with your refrigerator. We value your opinions and are happy to have you as a part of the Frigidaire family. - Ruth
Jeannie Posted
Fkexibie shelves and good price for water and ice maker
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Thanks for sharing your thoughts! We’re glad to hear you’re enjoying the flexible shelves and the great value of the water and ice maker features. If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
MoeA Posted
Although the refrigerator is of good quality, its metal exterior does not contribute to its aesthetic appeal. However Price is good
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System - White
Posted
Hi, MoeA! Thank you for sharing your feedback with us! We’re glad to hear that you find the refrigerator to be of good quality and that the price is a positive aspect of your purchase. We understand that the exterior design may not meet your aesthetic preferences, and we appreciate you bringing this to our attention.
If you have any other questions or need further assistance, please feel free to reach out to us via Live Chat on our website or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is here to assist you in any way we can. ~Juan
MasterP Posted
i END UP RETURN THIS UNIT AFTER ONE WEEK. WASN'T RUNNING RIGHT AND COOLING ISSUE.
This review is from Frigidaire - 36 in. Wide 25.6 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
Posted
Hi, Master P! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator FRSS2623AS. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico