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Aaron Posted
The stove seems nice enough. Looks great. Not happy with best buy customer service or install. They used a 3rd party to install who decided they weren't going to install the anti tip bracket. They took that with them though so I wouldnt have even known it wasnt installed if I hadnt checked. I called the tech back and he said he had already thrown away the anti tip bracket and he wasnt coming back to install. So I called best buy and now they are going to install the bracket in two days. So I think everything is resolved until I try to take all the wrapping and tape off and realize the adhesive wont come off the top of the stove. I try to get it off with warm/ soapy water and a razor and its coming off so slowly. Im 30 mins in by the time I take the attached pic. I call best buy again because this is not what I expected to have to do or what I paid for. The agent treats me like an idiot who can't figure out tape. I tried to send them pics but they werent able to recieve them. All in all a very frustrating and inconvenient experience that I just didn't want to have to deal with which is why I paid extra to have it installed in the first place.
This review is from Frigidaire - Gallery 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Stainless Steel
Posted
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are glad to know that you like our product. However, we are saddened to know that this has been your experience with the installation of your unit. We suggest you reach back to the installer for further assistance with any issues or damage that was caused to your new purchased appliance. - Jessica
user Posted
knob is too small and lcd display is too small to read
This review is from Frigidaire - Gallery 30 in. Wide 5 elements 6.2 Cu. Ft. Freestanding Electric Total Convection Range with Self-cleaning and Air Fry - Stainless Steel
Posted
Hi! We appreciate you sharing your feedback on your range. We’re sorry your experience didn’t match your expectations. Our team will evaluate your review to help implement future design improvements to our product lines. We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers needs going forward. ~Lauren