See more imagesFrigidaire - Gallery 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator - Black Stainless Steel
- Model:
- GRFS2853AD
- SKU:
- 6485387
Highly rated by customers for:
See more imagesHighly rated by customers for:
Ghost Posted
Have ordered two so far. First was dented so bad that we had to send it back. Second one was setup, but doors could not be aligned properly and hit on the inside of fridge. Waiting for our third try.
This review is from Frigidaire - Gallery 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with Adjustable Temp Drawer - Smudge Proof Stainless Steel
Posted
Hello! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. We apologize for the delays in the delivery of your appliance. We strongly advise you to keep in touch with your local dealer in order to get the most out of your unit's installation. In the event that they are unable to resolve the issue please contact us via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help. -Rowena
Northshore Posted
The refrigerator is working and looks nice. Delivery service was in a hurry and damage was done to mybhome with no f/u from Best Buy since claim was completed 3 weeks ago
This review is from Frigidaire - Gallery 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with Adjustable Temp Drawer - Smudge Proof Stainless Steel
Posted
Thank you for sharing your experience with the Frigidaire Gallery 27.8 Cu. Ft. French Door Refrigerator with Adjustable Temperature Drawer.
We’re pleased to hear that the refrigerator is performing well and that you’re happy with its appearance. However, we are very sorry to learn about the damage to your home during delivery and the lack of follow-up after your claim was submitted. That is certainly not the level of service you should expect. We recommend reaching out to retailer for further assistance. - Jessica
PaulW Posted
Delivery was good but the plastic wrap never comes off. Tiny bits of plastic from the shrink wrap in every crack and seam of the unit. Looks terrible. The latch for between the two doors has already broken and must be manually flipped and close door on left first and then the right. The shelf insert on the right hand door doesn’t fit (the mold is warped) and the doors side by side doors are slightly misaligned. Emailed and attempted contact to get it repaired without success. Just gave up. Worst $2000 I’ve spent and shocked by the high reviews to have so many issues in the first year.
This review is from Frigidaire - Gallery 36 in. Wide 27.8 Cu. Ft. French Door Refrigerator with Adjustable Temp Drawer - Smudge Proof Stainless Steel
Posted
Hello, PaulW! We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we would love an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam