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MaureenR Posted
Beautiful! Only used twice since installing. But, think it’s going to be worth the effort of choosing it to go with other appliances. One downside is exposed side does not have finished panel like old stove. Only see ugly side since installed. Online information/pictures deceive the eye.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
Alex Posted
Poorly made. The oven door trim is falling off and we haven’t used the oven once. Came like that when they delivered it. It looks like the adhesive is coming undone. We don’t want to use the oven in the event that the heat will completely melt the glue off. Other than that the stove works okay.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
MariaL Posted
Less than two months and the middle grill is getting damage only used sponge to clean nothing else other than that good stove. Is just that my issue
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
KellyK Posted
The steam clean option doesn't do much. This replaced an older stove that had self cleaning and honestly, next purchase will be self clean. Nice looking stove, but grates are super hard to keep clean. Cooks evenly and good size burners. Not sure this will last as the one I replaced a Whirlpool.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
Zoinks Posted
The price is right but the quality is suspect. Looks good but feels cheap. Broiler on bottom is inconvenient at best and no storage.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
Posted
Your feedback is extremely important to us. We will pass these comments regarding the broiler drawer along to our product team to review. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JOSEC Posted
My mom loved the stove. However, the service she received was terrible. The gentlemen who came to deliver it didn't want to help her install it, telling her it wasn't their job. And when I bought it, that was the first thing I asked, since it was a gift for my mom. When I bought it, they told me not to worry, they would install it. They just delivered it and left it in the living room.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Black
Posted
We’re glad to hear you’re loving your new range! -- To best address your delivery and installation concerns, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
CarlosB Posted
Item came out of the box with damaged to the porcelain and missing screws on the back top panel. I decided to keep it because i needed the stove.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - White
BrianB Posted
I am very frustrated with Best Buy. I purchased this range from the Covington La store. The installation was not done correctly. The stove had issues. I had to have the stove replaced. So that was 2 days we had to adjust our work schedule to be home. The new ranges clock does not keep accurate time. I made an appointment and someone came out to ask me to spend a pic of the time being off. They wasted a trip and nothing was fixed. Last week we had an appointment for it to be repaired. The appointment was cancelled by Best Buy.i was out of town working and had to make special arrangements for someone to be at my home. We rescheduled for this week. This appointment was just cancelled by Best Buy. We have spent way too much time on the phone with Best Buy on hold or in the store dealing with issues with new purchases.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
Vgirl55 Posted
The range is nice but need more instruction on how to work it. Some buttons not working that or I’m using it wrong very complicated without instructions. Delivery person went so quick in setting it up that my mother didn’t catch on I was at work, so therefore we need an instruction guide.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
Posted
We would like to provide some more information and guidance to help with understanding your new gas range. You can access your manual and more information about cooking features specific to your model unit on our website by searching for your model number. We also have many articles depending on what you want to know about your unit. You can also find your instruction manual listed under “From the Manufacturer" tab on the Best Buy website. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Tonya Posted
Love the look of the stove. Use the over the first day and the left side got extremely hot. Moved my fridge farther away from the stove. Had a GE tech come out and said after using the oven a few times it might compress the seal and hold heat a little better but other than that I would have to change it in for another stove or get use to extremely hot side of stove. Not to happy for the price.
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - Black Slate
Posted
Hi there, thanks for reaching out. We're sorry to hear that the exterior of your range is quite hot. We can understand wanting to have this checked. There is an article on our website titled "GAS RANGES - SURFACE SEEMS TOO HOT" that may help with the issue. You may also want to check and make sure that the unit has proper air clearances and has been installed properly. The air clearances for this unit can be found in the unit's Quick Specs. We hope that this helps and that you're staying safe. -Michael@GEA <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
FayO Posted
I loving it still working fine. I would recommend it
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Black
Posted
We're glad to hear that you love your new range! Thanks for choosing GE Appliances for our home! <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Michelle Posted
The broiler is NOT part of the main oven as in models I’ve had before. It is in the door below and very small. Difficult to reach in with out burning yourself and only accommodates a very small pan. The oven works well and it looks nice. The appliance was installed wrong by Best Buy which caused a gas leak. customer service after the install was TERRIBLE. PGE had to come out and shut off the gas. Best Buy only had to say “No one is coming out today to fix it” They never came out and was impossible to get a call back PGE says they won’t reconnect the stoves anymore them because they get so many calls For gas leaks after Best Buy installs.
This review is from GE - 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
Donna Posted
Bought this to replace a older stove it looks nice I like it because it has a fifth grill burner. I did notice the metal on the stove was thin. I do think its over price.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - White
Posted
Hello - Thanks for taking the time to post a review on your brand new range. You have a terrific model and we're glad that you're pleased with its appearance. Your comment on improving the quality is greatly appreciated and will be shared with our product teams for consideration. Thanks again for the feedback! -Mikayla@GEA <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
NathanR Posted
Just know ahead of time that the lower drawer is not a drawer, its a broil oven. So get on hands and knees to broil stuff.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Black
Posted
We are sorry to hear you aren't happy with the location of the broil element. The broiler is located at the bottom of the oven. It has a drop-down broiler drawer; it is not a storage drawer. The rack inside slides forward (similar to upper oven) to aid in accessibility and visibility of food. The large broiler pan (part number WB48X10056) will fit in the broiler drawer on the JGBS66REKSS. The broil rack (WB48X26677) down in the broiler compartment measures 17.5" wide x 14" deep. The WB48X10056 measures 16 1/2" x 12 3/4". Thank you! Joyce@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Radman112 Posted
We bought this stove for my mother-in-law right before Christmas and so far she likes it except the grates seem to sit a lot higher than her old stove. When I finally saw it firsthand, she explained that it takes a little while to cook, heat up water and other things by looking at the grates they do sit on the outer side a little weirdly angled. I contacted GE but they do not offer any other ones that sit lower. Thinking of calling bezt but to see if we need to switch it out.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
CameronayonS Posted
It was fairly inexpensive and served our needs, but was faulty when delivered
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
ReviewThis Posted
It’s pretty. It’s easy to clean. However, it takes FOR. EV. ERRRR to heat up ! It’s ridiculous. Even the convection is slow. I don’t know if mine is broken, but I had to switch this one for a gas one that was originally delivered. I just didn’t feel like switching anything again or waiting for another delivery. So be it. I’ll deal. But yeah I mean it works once it heats up !
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
OscarV Posted
Good quality range. GE makes the best in my opinion
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
Posted
We’re happy to hear you’re pleased with the quality of your gas range. Thank you for your kind words and for considering GE Appliances among the best—we truly appreciate your support! Lauren@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
EvKo Posted
Decent looking oven but does not come with a cooking grate for center burner- only grill. And the broiler does not pull out like a drawer on bottom. The broiler door only hinges open & closed. Very difficult and dangerous to use.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - White
KellyL Posted
The top part of the oven is great we love the griddle. But it takes a long time to heat up.
This review is from GE - 30 in. Wide 5 Burners 5.0 Cu. Ft. Freestanding Gas Range - Stainless Steel
Posted
We're so glad you're enjoying the cooktop and griddle! We appreciate your feedback on the heating time and will be sure to share it with our team as we work to enhance our designs. Lauren@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />