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DanielleL Posted
This product was not easy to clean at all. As soon as you cook on the stove top the grates will look like they are burnt . Scrubbing these grates will not help.
This review is from GE - 30 in. Wide 5 Burners 5.3 Cu. Ft. Slide-In Gas Convection Range with Steam Cleaning and EasyWash Tray - Stainless Steel
Posted
We certainly understand how important it is to be able to easily clean your grates and cooktop. To clean your grates, you can scrub them with hot soapy water. If there is burned on food, you can soak them in household ammonia for several hours before scrubbing with a plastic scouring pad. These tips can be found on page 23 of the Use and Care manual on the product page and we're sure they will help keep your grates and cooktop in the best shape possible! -Kacie@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
KimberlyM Posted
Does not bake evenly!!! Each rack is a different temperature! Stove top difficult to clean.
This review is from GE - 30 in. Wide 5 Burners 5.3 Cu. Ft. Slide-In Gas Convection Range with Steam Cleaning and EasyWash Tray - Stainless Steel
Posted
If your oven is not baking evenly, please ensure that you're using the correct cookware, and rack and that your controls are properly set. You can view the full list of troubleshooting tips on page 30 of the Use and Care manual. If these tips do not help, please take advantage of your one-year warranty with us by calling 833-426-3393 so our technicians can ensure that your oven is working as it should. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Denis Posted
output of burners is very weak. very long time to bring water to boil.
Posted
We are sorry to hear your burners are weak. If the surface burners will not boil, maintain a rolling boil, or food is not cooking fast enough on boil: To keep boil times low, the diameter of the flames should match the size of the cookware being used. Using a large pan on a small diameter flame will extend the cooking time. Flames should not extend beyond the cookware. This will reduce the efficiency of the burner because the heat will go into the room instead of the cookware.
Use the large or all-purpose burners for boiling. Higher BTU burners perform better for boil.
Verify that Power Boil is selected. Use of a lid can improve boiling speed and performance.
If the burner flames aren't even, please confirm you have the correct burner heads on the correct burner. If you continue to have issues, please take advantage of your warranty and reach out to Bodewell Service by calling 1-833-426-3393.
<img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />