GEapplianceissue Posted
The knob came broken and needs replacement. Having a lot of issue getting uninstalled and replaced
This review is from GE Profile - 30" Built-In Downdraft Electric Cooktop with 4 Burners - Black
Posted
Greetings - We're sorry to hear about the issues you're facing with your cooktop. It's frustrating to encounter problems with the installation and have a broken knob upon delivery. Your satisfaction is important to us, and we understand the inconvenience this has caused. We strongly encourage you to contact our GE Appliances Consumer Service at 1-800-432-2737. One of our great technicians would be happy to get this knob replaced. We look forward to assisting you soon. -Kacie@GEAppliances <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Cc20 Posted
I had this purchased not long ago and after factory warranty expited, my unit also expired. So had to replace it something else.
This review is from GE Profile - 30" Built-In Downdraft Electric Cooktop with 4 Burners - Black
Posted
We recommend checking out the Troubleshooting Tips section on page 25 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. -- If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
WilliamB Posted
Lies and more lies. Still owe me a $50 gift card!!!
This review is from GE Profile - 30" Built-In Downdraft Electric Cooktop with 4 Burners - Black
Posted
To best address your concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either answer your question or direct you to your local store for further assistance. <img src="https://s3.amazonaws.com/stratos-logos/logos/GE_Appliances.jpg" alt="GE_Appliances" title="GE_Appliances" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
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