
Customers recognize the good build quality and the convenience of controlling this espresso machine through its app. However, some customers have experienced issues with the grinder dropping grounds and inconsistent milk frothing. Additionally, a few customers have noted that the machine's pressure seems to vary.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I had a very similar one from a competing brand and it looked nearly identical. They are probably manufactured by the same OEM just with cosmetic changes between them. All in all it works very well. The grinder did plug up after a few weeks but with regular cleaning it is fine. And for about 2/3 the cost of the competing brand I now have pretty much the same thing save maybe some grind amount knobs which is adjustable in the app and no pressure guage which is fine if you know what to listen and look for.
Posted by ChrisC
It is a nice espresso machine, the grind button stopped working after a year. GE replaced it for us and this one works much better. From reading the reviews it’s hit or miss. We got a ton of use out of it before it crapped out and they even replaced it! Happy camper :)
Posted by Emily
If you're looking for a new espresso machine that is high quality with everything built in, this one is for you. Summary: The machine is heavy and bulky, but that is not necessarily a bad thing. It is not a machine ideal for small spaces. The extra weight creates a machine built with a high quality build that is strong, durable, and easy to clean. Much of the machine appears to be a plastic of high quality. The tamper, steam wand, filter, milk pitcher, group-head, and filter cradle are all made of heavy steel. The only item that feels flimsy is the water tank, specifically the lid. It feels like it will break/fall off at any moment. The drip tray and water tank are easily removed for cleaning. I do enjoy the fact that this machine is in a dark high quality plastic as opposed to stainless steel, due to it being more easily cleaned. The machine is a semi-automatic machine that has a built in grinder, espresso, and frother. The 'automatic' part is referring to the fact that you can select if you are making a single or double shot of espresso. The machine will tell you when it has reached its ideal temperature, when to add water, grinding size specification, when to descale, and the wifi connection. I was able to download the app, and set up the account fairly easily. For anyone coming from drip, k-cups or other easy espresso machines, be prepared for some practice to make a proper shot of espresso or latte. For anyone who has had experience using espresso machines, the machine works well and creates a tasty and hot drink. My first drink with this was a made a vanilla latte and it was fairly simple to use once you master the frother. There is literally a few seconds to steam your milk between turning on the steam wand and getting your pitcher in place. If you take too long, the milk will not be steamed properly. Also, one thing to note is the wand is very stiff and hard to maneuver, so you almost have to angle your pitcher to get it in place. As a warning the milk pitcher does get extremely hot, so if you have little ones, keep them away from the machine as it gets extremely hot and the sheer weight and size of the machine should be considered. The device comes with the instruction manual, QR code instructions, quick start guide, product registration, tamper, milk pitcher, cleaning kit, portafilter, cleaning brush, water hardness strip, cleaning brush, cleaning solution, and both single and double shot filters.
Posted by psyclopps