Customer Ratings & Reviews
See more imagesHomedics - Vibration neck and shoulder wrap - Gray
- Model:
- HCM-325H
- SKU:
- 6593289
Highly rated by customers for:
Customer reviews
Top Mentions
would recommend to a friend
- Rated 5 out of 5 stars
Neck and shoulder massage
Chris Posted
Excellent massage and heat from this innexpensive device! You will love it! Especially the small size.
I would recommend this to a friend - Rated 5 out of 5 stars
Dad's Home Massage
CarolineL Posted
My husband has been enjoying this shoulder wrap after work each day. The material is both comforting and relaxing along with the massage points that help to relax and remove the stress and tension from the sore muscles. Great product to purchase better product to gift to a friend or loved one!
I would recommend this to a friend - Rated 3 out of 5 stars
Not warm enough
MrFibbles Posted
I bought this for my partner. She needed a heating pad for her shoulders and I thought this would work. Unfortunately theres only one heat setting and it’s not very warm. I will probably be returning this and try something else.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
A definite yes!
JanemarieL Posted
Bought this for my husband who has nevk & shoulder pain. It is easy to use & comfortable. The vibration is soothing without feeling like he's bring pummeled. It's so soothing that it can lull him to sleep! Heat is good & has auto shut off for safety. Reasonable price too.
I would recommend this to a friend - Rated 5 out of 5 stars
Cape massager with heat
Ginny Posted
I love this cape. It has heat as well as massage. I have arthritis in my spine and this is gentle enough to not hurt but does help with the pain. Very easy to use and covers down past my shoulder blades. Would definitely recommend
I would recommend this to a friend - Rated 5 out of 5 stars
Comfortable heating & massage pad
Jabber Posted
Versatile heating and massage pad. Easy to use and comfortable.
I would recommend this to a friend - Rated 1 out of 5 stars
A Huge dissapointment
Pablo Posted
Crude device, very poor craftmanship and even poorer performance
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted
We're sorry to hear you were disappointed with the neck and shoulder wrap. Your feedback is important, and we’d like to learn more about your experience. Please reach out to us at 1-800-466-3342 or [email protected] so we can assist you further.
- Rated 1 out of 5 stars
massage
Otmimi Posted
I did not enjoy this product. It did not function as good as I thought it would, was uncomfortable.
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted
Thank you for your honest feedback. We're sorry to hear that the Vibration Neck and Shoulder Wrap didn’t meet your expectations and felt uncomfortable to use. Your comfort and satisfaction are very important to us, and we understand how disappointing it can be when a product doesn’t work out as hoped.
- Rated 1 out of 5 stars
Not recommended
user708135 Posted
Did not get warm. It weakly vibrated, not a massage.
No, I would not recommend this to a friendBrand response from HoMedicsProductExpert
Posted
We're sorry to hear the product didn’t meet your expectations. The wrap is designed to provide gentle vibration for relaxation, along with a warming feature for added comfort—it sounds like your unit may not have performed as intended.
If you haven't already, we encourage you to reach out to our customer support team at 1-800-466-3342 (Monday–Friday, 8:30am–5:00pm ET) so we can help troubleshoot or assist with a resolution. We appreciate your feedback and the opportunity to make things right.