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Shimmer28 Posted
Order it in June 2023 the first ii Its now August and has quick working I wasted my money Can’t return it. Don’t buy this one when it worked did great when I really needed it it’s not working. Fan want blown. Not even 6 months old. I guess I purchased a lemon..We are having 100 plus temperatures order it for a place that had no air. I can’t believe I wasted money on this lemon. And it did last 3 months
Posted
HI Shimmer28,
This does not sound right. If you purchased this unit new and within a year, your unit should be covered by a 1 year warranty. Please give us a call at 1-800-474-2147 between 8:30 AM and 5:30 PM Monday through Friday or send us an email at usinfo@jmatek.com so we can help provide a solution.
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TVYES Posted
Good points are that it does cool a certain size room for cheaper than running the regular AC. Bad points are refilling the water and the noise but we use this in our garage so it is doable. Over all a good item.
Debjordan Posted
Received this cooler as a replacement for the one I bought 18 months ago that quit working when the water pump gave out. This one has an identical pump and so I will continue to get the 2yr additional protection plan. Unfortunately, I can’t open the door to add water because it’s too hard, this means my husband has to open it - very inconvenient since it only takes five hours to deplete the tank. Also very loud compared to my previous brand.
TimInTulsa Posted
The Honeywell evaporative cooler did very well out of the box, and continues to work nicely. Adding ice to the reservoir on top of the unit works very well for additional cooling, but be advised the ice melts very fast and must be constantly monitored to be effective. Otherwise, it's a great portable air conditioner when the humidity is below 50%. I'm very pleased overall.
can be little loud wouldn't recommend if you are looking to use as an overnight item but does work very well for any larger room
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Like any other electrical device, evaporative air coolers do create some sounds when operating, due to the powerful air flowing out of the unit. The lower the speed setting, the lower the sound level. You will also hear the sound of water trickling through the evaporative cooling system that is liken to the sound of water gently running through a river. Please feel free to write to us at [email protected] for any assistance or information. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Garrett Posted
I would highly recommend for anyone struggling with their room being extremely hot, the only downside is if you have carpet… it is hard to get water to and from the bottom. Other than that, a terrific product!
Muhrissuh Posted
I have never owned a evaporative cooler before so did not know what to expect. I think this has great power and use however I could not get past the feeling of being moist while I used it while I slept.
Lathyris Posted
Puts out a good amount of cool air and cooled off the living room and kitchen within 10 minutes in 90 degree heat. Ice melts fast so be sure you have plenty if you need a really cool room. It’s a bit loud but who cares if you are burning up.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
eeveekkay Posted
It really helped to cool down the house during the heat wave while our ac unit struggled. Cleaning the filter and part is a must tho. It starts to smell if you don’t.
Sahra Posted
Really loud. It might be good for 80 degree weather. Not very good for 100 degree weather. Not worth the cost honestly.
Posted
We are sorry to hear this. Our portable evaporative air coolers work best in areas with a dry climate, with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. Like other electrical devices, Evaporative Air Coolers do create some sounds when operating, due to the powerful air flowing out of the unit. The lower the speed setting, the lower the sound level. You will also hear the sound of water trickling through the evaporative cooling system that is liken to the sound of water gently running through a river.
Our customer support team will be able to look into all your concerns and troubleshoot for you. Please feel free to give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number BBC0830. We look forward to making this right for you. Thank You !
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Susie Posted
I didn’t want to put a window type air conditioner because couldn’t leave the window open in my son”s bedroom. It gives good white noise and cool air. The side opening hatch is a bit tight to open and close. It’s bulky but can pivot fairly easily. Does the job!
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Please feel free to write to us at [email protected]. Our customer support team will be able to assist and troubleshoot for you. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JamalH Posted
I like it or helps keep my gf cool in the hot room we are currently in.. we use it in conjuction with 2 other fans but this is the only one with cooling capabilities. When in cooling mode it blows nice cool air but warning does make the air moist in a small room if in fit more then an hour
Bk196 Posted
Simple to use, does a good job of cooling a mid sized kitchen and living room area. Easy to refill the tank.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
HollyD Posted
Cool air is not super cold but it helps when its hot out for sure.
Posted
Thank you for your review, Holly! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Portable evaporative air coolers make use of water evaporation for cooling , instead of compressors like in portable air conditioners. Therefore, the wind coming out of these coolers will feel like a gentle cool breeze, instead of cold air.
Please feel free to write to us at usinfo@jmatek.com for more assistance. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again!
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Olga Posted
I read the reviews and knew I was taking a chance. It does not work well with a even a minimum humidity. Very noisy. Unfortunately the return period had passed by the time I tested the unit. Now its just a loud fan......
RockyPham Posted
All you need is water and ice. It cools down our living room where ever direction you pointed at. Is a little noisy, not to the point that it will get your attention.
Jedi5blue Posted
It’s great if you don’t mind the noise and have to put in water ever 8hrs
Silversunset Posted
Only down fall is, it is VERY loud even on minimum speed.
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Evaporative Air Cooler, and we appreciate you taking the time to share your experience with us. Evaporative Air Coolers do create some sounds when operating, due to the powerful air flowing out of the unit. The lower the speed setting, the lower the sound level. You will also hear the sound of water trickling through the evaporative cooling system that is liken to the sound of water gently running through a river. Please feel free to email us at [email protected] for any assistance or information. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
NeedRelief Posted
I purchased this in late May anticipating hot weather. It is the second week of July and hot weather is predicted, so I opened the box to set-up the unit. Upon reading the instruction and care materials I read, "The Air Cooler cools best in dry climates. If the ambient humidity level is high (60% or above), refrain from using the Air Cooler until ambient humidity is reduced. I live in Southern California which is desert, but somewhat close to the ocean. Right now the humidity is 73%, and heat is predicted this weekend, with this humidity, rendering this unit useless to me. I have exceeded the return date, so I am stuck with this thing. I do not remember reading anything about humidity levels for operation while reading the description on-line.
Posted
We are sorry to hear this ! Our portable evaporative air coolers work best in areas with a dry climate with humidity levels below 50-60%. These also require ample cross ventilation along with dry heat for optimal cooling. This unit will not be able to able to perform to the best of its capabilities in extreme humid weather.
We have an entire range of portable air conditioners that would work well in your environment conditions. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at [email protected] with the reference code number BBA0709. Our customer support team will be able to assist you with another unit to meet your requirements. Thank You !
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Nick Posted
Easy enough to refill and move, I can cool down any room I need to be in with a quick roll over