See more imagesInsignia™ - 55" Class F50 Series LED 4K UHD Smart Fire TV
- Model:
- NS-55F501NA26
- SKU:
- 6607832
Highly rated by customers for:
See more imagesHighly rated by customers for:
NereidaM Posted
Picture, sound and brightness are ok. I was expecting a better quality.
jschonme Posted
The TV guide on this TV, you have to tune in each channel for it to load. At power on, the guide shows nothing useful. Keep going into channels & back out to make it populate the guide, and then the guide won't work. Additionally, the closed captioning will malfunction, and then disappear. The only way I've found to bring it back is to unplug the TV from power, reboot it. Then you get subtitles again until the next malfunction, but you loose the guide data. Seems very tuned to streaming, but with no internet, and nothing but an antenna, it almost seems to fight you. If you're just going to hook an antenna up to this thing, you could do better than this TV.
Posted
Hi, thank you for taking the time to share your experience with us. I’m sorry to hear that you’re having trouble with the TV guide and closed captioning on your Insignia F50 Series TV, that’s definitely not the experience we want for you. Issues like guide data not loading, captions disappearing, or needing to reboot the TV can be frustrating, especially when using antenna only viewing. We’d like to help get this resolved. Please contact us at 877‑467‑4289 for troubleshooting and warranty options or email us at insignia@bestbuy.com so we can assist you directly.
Thank you again for taking the time to leave a review.
Sudeep | Insignia
AshleyS Posted
The TV seemed to be great. The picture is nice but the volume on it isn't working right after just 16 days. I have to put it all the way up just to hear it at a normal range. Hopefully just a bad tv I plan to go through warranty for a new one
Posted
Hello Ashley,
I’m really sorry to hear you’re dealing with volume issues so soon after setting up your 55" F50 Series TV. Having to max out the volume just to hear normal audio would be frustrating for anyone, especially after only a couple of weeks of use. That’s definitely not the experience we want for you.
If you’d like help getting things moving or want someone to take a closer look at the issue, our support team is here for you. You can reach them at bbysupport@bestbuy.com or by calling 877‑467‑4289.
Thank you for taking the time to share what happened your feedback helps us improve and make things right. Narendra | Insignia
nothankyou Posted
Bought this to replace an older 50" model to make setup easier. That one lasted 3 years before the backlighting went out. This one has under 3 months of casual use and already experiencing issues with the display. Walked away with a movie playing, came back with the movie off. Pressed the power button and the fire tv screen came up with a rainbow of colors in the background, just barely making out the writing and apps.
Posted
Dear Insignia Customer, thank you for sharing your experience. I’m truly sorry to hear about the display issues you’re encountering with your Insignia 55" Class F50 Series Smart Fire TV, especially after such a short period of use. Seeing abnormal colors and instability on the screen is understandably frustrating. That behavior isn’t typical, and we’d appreciate the opportunity to look into it further. Please reach out to our support team at 1‑877‑467‑4289 or Insignia@bestbuy.com available Monday through Saturday from 8 a.m. to 9 p.m. CST. They can help review what’s happening and advise on the next steps based on your TV’s warranty and situation. Thank you for choosing Insignia!
Mueez | Insignia
DianaB Posted
Great picture when it stays connected but rarely stays connected long & picture turns off but sound stays on so you have to turn off twice 4 out of 5 times. Sadly disappointed
Posted
Hi Diana, thank you for taking the time to share your feedback. We’re sorry to hear that your Insignia™ 55" Class F50 Series LED 4K UHD Smart Fire TV, Model NS‑55F501NA26, is having trouble staying connected and that the picture turns off while the sound continues. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com, and we will be happy to assist you.
Rafay | Insignia Products
YaniG Posted
Ok… for 4 months.. Everything was ok. It would lag a bit sometimes but thought maybe it was my internet connection. I bought it in October. It’s only February & now for the last week any time I go to any app or channel it will freeze and go right back to the Home Screen. I plugged & unplugged it and it started working ok for about 5 minutes until the volume went out. I tried again & now to hear anything the volume is at 100 & its barely above a whisper. My son watched tv more than me & said it’s been lagging on & off for awhile but not this bad. I shouldn’t have any problems in this short of time I’ve never experienced this with any other tv after years
Posted
Hi,
Thank you for bringing this to our attention. Experiencing freezing, lag, and low volume after just four months is not the experience we want for our customers, and we’re ready to help get this resolved. Please contact our support team at 877‑467‑4289 or insigniasupport@bestbuy.com so we can look into these issues right away. We appreciate you taking the time to share your experience.
Allen | Insignia Products
GonzoB Posted
This TV is utterly a piece of garbage. The response time to any command is slow, several apps crash constantly (this is also because of terrible apps like Hulu are also grabage). The menus are not intuitive, you require many clicks to get anywhere you want to go. After turning the TV on, it takes several seconds to adjust the image to the normal quality. The worst part is the TV's home screen. It could not be more poorly designed. Nothing seems to be logically organized. The default settings are annoying and impossible to find to make any changes. I mean, i can keep going but i just got lazy. Don't buy it, that's my advice.
isalisb Posted
I was very happy with the quality of the TV considering how inexpensive it is. That was until I tried connecting a PC I use as a HTPC. Installed all updates, tried multiple HDMI cables, multiple PCs, read many forum posts, etc... The only hope is that some people say "it just started working"
SaTi Posted
Fair tv. Noticed immediately how things are very slow or delayed in loading and focusing. First few seconds of each movie/show are a little grainy but then it focuses and the quality is much better. Definitely paying for what you get with the low price.
VikiR Posted
Good quality for the price but started getting screen issues right after 30 days. Bestbuy was helpful in creating a case and asked to talk directly with insignia. The issue is in and out and resolution recommended was to format the tv, which still persists
Tims Posted
Sound functionality on this brand is poor and eventually starts to not work properly, only had my TV for 2 months.
Posted
Hello Tim, thank you for sharing your experience. I’m truly sorry to hear that you’ve been having sound issues with your Insignia 55" Class F50 Series Smart Fire TV, especially after such a short time. I understand how frustrating that must be. We’d like the opportunity to help make this right. If you’re still using the TV, please reach out to our support team at 1‑877‑467‑4289 or Insignia@bestbuy.com (Monday–Saturday, 8 a.m. to 9 p.m. CST), and they can review your situation and guide you through troubleshooting or available options under your warranty. Thank you for choosing Insignia.
Mueez | Insignia Products
JordanM Posted
Overall the picture quality is good for the price. However, the Hulu app constantly crashes and none of the troubleshooting suggestions have helped. Hulu is basically unusable and that is what we use for live tv.
Posted
Hello Jordan, thank you for sharing your review with us, and we’re sorry to hear that the Hulu app has been crashing on your Insignia F50 Series TV, especially since it’s the main service you use for live TV; we understand how frustrating it is when an app becomes unusable despite trying all the recommended troubleshooting steps, and we appreciate you letting us know, as feedback like yours helps us improve future Insignia products, if you’d like additional support or want our team to take a closer look at what might be causing the issue, please feel free to reach out to us at 877‑467‑4289 or insigniasupport@bestbuy.com; thank you again for taking the time to share your experience. Darshan | Insignia
MarT Posted
Making a short circuit noise when off. I am scared that it won't last long. Males me wonder about the fair price.
Posted
Hello Insignia Customer, thank you for sharing your experience with the Insignia 55" F50 Series Fire TV. We understand how concerning it can be to hear unusual noises from the TV while it is powered off, and we sincerely apologize for the worry this has caused. We would like the opportunity to look into this further for you. Please contact Insignia Customer Support at 1-877-467-4289 or Insignia@bestbuy.com for additional assistance and troubleshooting support. Thank you for choosing Insignia. Mueez | Insignia
Conor Posted
The old, lesson - you get what you pay for.Turnign this TV on, takes forever!I''ve had it for less than a mopnthand it tkes a long time to w"warm up". And when tryoing to move from the homw =e screen to live (cable( tv invoves a whole process of gogun through t menu and then waqiting... and then often having to go through the process again because the c=screen goes blank. And now, when switching to one of the streamoinng services (any of them) the screen turns green for a a while and won't follow commands. I'ts a pain in the butt!
Bdun Posted
Picture nice but very frustrating while watching something the TV keeps auto sending me back to the Home Screen
JacobB Posted
Good price but it does not function well. We have to reset back to factory settings often to get the guide to work. Also when I use the guide it only works about 1/3 or the time. So when we want to watch channel 12 and we select that from guide it always goes back to channel 2. So we have to do it al least 2x to get the right channel.
Deedee Posted
The sound isnt working right and ive tried everything I could. This tv was bought by default because my other insignia 55 inch broke down within 4 years. No more insignia televisions for me after this.
Posted
Dear Insignia Customer, hank you for taking the time to share your feedback. We’re sorry to hear that your experience with the Insignia™ 55" Class F50 Series LED 4K UHD Smart Fire TV, Model NS‑55F501NA26, has been impacted by sound issues. That’s certainly not the experience we want for you. Your feedback is important to us and helps us continue improving our products and overall customer experience. Please feel free to contact us directly at 877‑467‑4289 or insigniasupport@bestbuy.com, and we will be happy to assist you.
Rafay | Insignia Products
AbrianaW Posted
The tv was actually 48 inches. It’s much smaller than what was promised.
EduardoR Posted
tv good just dont like the outline of netflix it bugs me alot
Posted
Thank you for sharing your thoughts. We’re glad to hear you’re enjoying the TV overall. We understand that certain design elements, like the Netflix outline, can affect the viewing experience, and we appreciate you pointing that out. Feedback like yours helps us continue to improve and deliver better products.
Keith | Insignia Support
ChristineL Posted
Had audio issues within a week of purchase. Called the store they asked if I had anything attached to it stated I had a sound bar. I removed it no more sound issues. Then a new issue popped up the TV started cutting out