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Rating 4.2 out of 5 stars with 89 reviews
Eddie Posted
[Employee of bestbuy] Had to go through two of these for neither of them to work on my 2012 volkswagen. They work in accessory mode but the second i turn the ignition on, it flashed red as is just a paperweight phone mount at that point, get your stuff together iottie this is a simple problem to fix that apparently never made it past QA
Posted
Hi Eddie, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.
Robert Posted
Base does not stay in place, does not charge with my case on, thus I have to take my case off
Posted
Hi Robert, based on your feedback, it sounds like it is the case. I would recommend contacting them.
MichaelsW Posted
This purchase was simply awesome. I love it. Great purchase.
MarthaM Posted
This mount is pretty worthless. I had to buy a different cord for it to be compatible with my car. And it doesn’t stay clipped on. Wasn’t worth the money I spent on it. I should have purchased the $10 one from Amazon
Posted
Hi Martha, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.
CharleneadaB Posted
My phone falls off too easy when I'm driving. It's dangerous to put it back on when I have to keep driving Lyft!
Posted
Hi CharleneadaB, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.
Abram Posted
This product didnt work on any of the phones i tried. S24 ultra, iphone 16 pro, iphone 16 pro max.
Posted
Hi Abram, this sounds like a sweet spot issue. Can you please try to adjust the feet and see how it goes?
Gravel Posted
Only lasted 5 months. It’s broken already. Cheap material. I purchased a cheapest one at amazon a year ago, same stuff, different brand, still working perfectly.
Posted
Hi Gravel, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.
ChristineB Posted
Do not buy. They do not work. They only charge when it feels like it. Would never buy again!
Posted
Hi Christine, we apologize for the negative experience you have faced thus far. It sounds like you are having a power issue. It seems like the issue may be that the device is not receiving enough power. This happens when the cable or the cigarette car adapter plug is not utilizing the full output. If you have a compatible USB plug in your car or another cigarette lighter plug, can you please test this out? Alternatively, you can use the wall charger in your home, with a compatible charger.
Can you please test the Cigarette Lighter Adapter: and create a video demonstrating this?
- Plug it into your car cigarette port
- Plug into Cradle/Phone Holder device
- If it does not charge, use same adapter and cord, plug it into another compatible device.
- If this does not charge, it is the Cigarette Lighter Adapter issue.
- To check if it is the cable, please use another cable, in the same cigarette car adapter, plugged into the device.
If this fails, can you can contact iOttie Customer Support to resolve this issue? Thank you.
LisaB Posted
Good item. Easy to use, sturdy and held phone even with case.