See more imagesSee more imagesLogan Posted
Does not work with new graphics cards, broke after 15 days.
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Checking if your GPU and monitor settings are configured for the correct resolution and refresh rate.
Ensuring firmware and drivers are up to date.
Natalie Posted
I bought 2 of these cables at the same time and I could not believe how flimsy they are. The first one that broke was admittedly my fault, I was moving my monitors around on their new mounted bases for the first time & there was a little too much pressure on the port. Still, that thing ripped so fast I couldn't believe how little pressure it took. The second one just stopped working after about 6 months. Definitely no reason for that. I was super careful not to put any pressure on that cable, given how the first one had given up so quick, and after about 6 months my computer stopped being able to detect the monitor one day all of a sudden. I thought for sure it couldn't be the cable - this is a top of the line cable, right?? - so I tried literally everything else including a system restore before I tried replacing the cable and the janky old replacement cable did the trick. Do not buy these.
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Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on j5create website under the Support tab.
MichielleB Posted
This product works well easily attaches and storage is easy.
Howie Posted
Quality specs for this displays port. Is a bit over price. I was able to find a display port cable that had better specs, for a lower price somewhere else. I did test both (DP Cables) to find that this (DP) from best buy. Did not match-up with the price value as advertised.
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The 8K DisplayPort cable transmits both audio and video. DisplayPort v1.4 supports 8K UHD (7680 × 4320) at 60 Hz with 30 bit/px RGB color and HDR, or 4K UHD (4096 × 2160) at 120 Hz. It also supports 3D. The theoretical bandwidth is up to 32.4 Gbps. If you have any questions regarding our video cables, please contact our Technical Support Team and a specialist will be ready to assist you. Thank you.
Turtue Posted
Cable was fine for the longest time but as of late it would completely pause everything due to signal loss, needing a full system restart to remedy. HDMI works fine, another DP cable that I was using for VR works without these issues, so I see this particular cable as the culprit.
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It sounds like the 8K DisplayPort Cable is experiencing intermittent signal loss, which could be caused by several factors. Here are some troubleshooting steps you can try:
Ensure the cable is securely connected at both ends.
Try unplugging and replugging the cable to see if it resolves the issue temporarily.
Look for any visible signs of wear, bent pins, or loose connectors.
Ensure your graphics drivers are up to date.
Check if your monitor or GPU has any firmware updates available.
If your GPU has multiple DisplayPort outputs, switch to a different port.
Ensure that power-saving settings aren’t interfering with the display output.
FrankC Posted
Don’t waste the extra money for fancy items that don’t work as good as a basic one
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The JDC43 supports DisplayPort 1.4, but your device or monitor may only support DisplayPort 1.2 or lower.
If you're using an older GPU or monitor, the cable's full potential won't be utilized, and it might even cause instability.
RaneR Posted
This broke my monitor and burned itself out it was a wild experience
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Was there any power fluctuation when this happened? Sometimes, a power surge can affect connected devices. If the monitor's power source and computer were on different power circuits, ground loops or voltage inconsistencies could also contribute to failure. If the monitor had a weakened or faulty DisplayPort input, connecting a new high-bandwidth 8K cable could have stressed the port, especially if the monitor was not designed to handle certain power draws.
If you have more specific details about the issue, please reach out to j5create customer support team for further information. Thank you.
SheilaB Posted
The sales person that sold me this really did not know what he was talking about so I had to end up returning it
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The 8K DisplayPort Cable provides higher performance support for high resolutions of up to 4K x 2K. Supports resolutions up to 7680 x 4320 / 4096 x 2160p / 1080p 3D. Perfect for gaming or streaming movies on a TV or monitor.
SanjayJ Posted
The product was wrong referred by sales person from Best Buy
JoshS Posted
Moved my monitor gently and slightly and plug head on cable broke apart. Made to break junk, won’t last.
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If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you.