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Mrbell1970 Posted
I could not get device on my WiFi network, all attempts to setup wireless via https://192.168.203.1 failed on 4 different devices (phone, 2 laptops, desktop) My ISP router is set to a high security profile but other devices such as Chromecast & Fire Stick don’t have any problems connecting and I’m not willing to lower router security settings if that’s the cause. Another issue is the USB receiver is pretty wide, so could not connect it to main Samsung TV due to tight configuration of HDMI ports.
Posted
There are different options you could try with your devices. Go to your device's wireless Internet settings and search for the ScreenCast's SSID. Connect to the ScreenCast's SSID and input the PW number shown below the SSID on the home screen. Open your web browser and go to http://192.168.203.1 to enter the admin gateway. Choose 'Wireless Internet' and select your wireless network and input the password. The admin gateway will disconnect when the ScreenCast is connected to your network.
To mirror your device: Android - Drag down the quick settings menu and find the scrren mirror function, then select the ScreenCast's device name.
IOS - Swipe to open the Control Center and start "Screen Mirroring" by selecting the ScreenCast's device name.
MacOS - Start "Airplay" from the menu bar by selecting the ScreenCast's device menu.
Windows - Press & hold the Windows key +P, then select "Connect to a wireless display" and select the ScreenCast's device name.
** If you require further assistance; please contact the j5create Technical Support team by Live Chat or Email and we will be glad to further assist. Thank you.
AndrewC Posted
IT only display 75hz, and disconnects alot, but that probably has something to do with my laptop because when I plug it for my PC it doesn't disconnect.
Noah Posted
I used this for about a week total and it did not get the job done at all. The amount of lag that occurs when using it makes it almost impossible to use.
Posted
Please contact our Technical Support Team, so that they can get more information from you. Their information can be found on j5create website under the Support tab. Thank you.
JamesS Posted
it works, but it seems to have a lag when i cast from my ipad.
Posted
Ensure that your iPad is close to the ScreenCast adapter for the strongest signal.
Avoid physical obstructions (like walls or furniture) between the devices.
Disconnect other devices from the Wi-Fi or hotspot to reduce network congestion.
Casting in 4K resolution can sometimes introduce lag, especially for high-bandwidth content like streaming movies.
- Lower the resolution settings on your iPad to 1080p for smoother playback.
High processing demands on the iPad, such as background apps running during casting, can slow down performance.
- Close unnecessary apps on your iPad to free up resources.
- Restart your iPad to ensure optimal performance.
Certain apps or streaming services may not cast as smoothly as others.
- Test with different apps (e.g., YouTube, Netflix) to determine if the issue is app-specific.
Other wireless devices in the vicinity can interfere with the connection.
- Move other wireless devices (e.g., Bluetooth headphones, smart home devices) away from the adapter and iPad.
Movintooreview1234 Posted
Did not connect well. When connected loses connection if device is more the a couple of feet away
Posted
If you're experiencing connection issues with the ScreenCast 4K Wireless Display Adapter, such as losing the connection when the device is more than a couple of feet away, there are several potential causes and troubleshooting steps you can try: Wireless signals can be affected by various factors, including physical obstructions, other electronic devices, and distance. Make sure there are no large objects or walls blocking the signal between the adapter and your device. Additionally, try moving the adapter and your device closer together to see if it improves the connection stability. Wi-Fi network congestion: If you're in an area with many Wi-Fi networks or other wireless devices, it could lead to congestion and interference. Try changing the Wi-Fi channel on your router or moving closer to the router to minimize interference. Try resetting both the adapter and your device. Unplug the adapter from the power source, wait for a few seconds, and then plug it back in. Restart your device and attempt to reconnect to the adapter. Contact Technical Support Team if none of the above steps resolve the issue. They can provide specific troubleshooting steps or determine if there's a defect with the device that requires a replacement. Their information can be found on j5create website under the "Support" tab and a specialist will be ready to assist you. Thank you.
ScottM Posted
This unit kept disconnecting and would have to be reconnected.
Posted
Ensure that the Wi-Fi signal strength is stable and strong where the ScreenCast 4K unit is connected. Weak or unstable Wi-Fi signals can lead to disconnections. High network congestion, especially during peak usage times, can lead to disconnections. Wireless interference from other electronic devices, routers, or neighboring Wi-Fi networks can disrupt the connection. Try changing the Wi-Fi channel on your router or moving other electronic devices away from the ScreenCast unit.
RandyD Posted
Wouldn’t fit in the HDMI outlet when one of the location was being used the the housing was to wide and the connection for the power outlet was on the opposite side of the tv, it needs to use the tvs power
Posted
I apologize for the experience you have had with your ScreenCast 4K Wireless Display Adapter. There is an HDMI extension cable included in the packaging to allow the product to connect in tighter spacings. If you have any questions please contact our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
GreatHair Posted
Not good for projecting. It lags and is not great quality.
Posted
Please contact our Technical Support Team for further information about this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you.