JBL Authentics 300 Smart Home Speaker Black JBLAUTH300BLKAM

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JBL - Authentics 300 Smart Home Speaker - Black

Model:: JBLAUTH300BLKAM; |
SKU:: 6554783

Highly rated by customers for:

95% would recommend to a friend

Customers are saying

Customers are satisfied with the Authentics 300 Smart Home Speaker, especially its sound quality, impressive battery life, and strong bass. Many appreciate its portability and sleek design, making it a stylish and convenient addition to any space. Users also find the connectivity simple and reliable, and the volume is suitable for various setups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 1 out of 5 stars
Overpriced and Unreliable Speaker Family
ComputerGeek Posted 1 year ago
Though I purchased the JBL 500 and gave it a 5 star review after only two days of ownership(in exchange for a $10 certificate), I now need to change my review to 1 star. The BB website will not let me revise the review down to 1 star so I am writing this review on the 300 page. I can not in good conscience leave up a 5 star review that would otherwise mislead the buying public. After two weeks, the sound is very suboptimal, for example the bass seems distorted and stereo separation is non-existant. Furthermore the system totally glitches and stops playing music until you unplug it and reset it. I have tirelessly been trying to get help from BB and JBL without success. Be warned---DO NOT BUY the Authentics family of speakers. Others have complained of similar unreliability for the 500 on the large competitor website. Best Buy suggested I write this revised review.
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from JBL Support
Posted 1 year ago
We'd like to work with you directly to assist with your JBL Authentics 300. Please reach out to our customer support for us to try some troubleshooting steps with you. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Good sound not a smart speaker
Randy Posted 2 years ago
Sound quality is good, however the linking with other speakers on alexa has been a challenge!
No, I would not recommend this to a friend
Unhelpful (4)
Report Comment
Brand response from JBL Support
Posted 2 years ago
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

See more images

JBL - Authentics 300 Smart Home Speaker - Black

Model:: JBLAUTH300BLKAM; |
SKU:: 6554783

Highly rated by customers for:

Save $200

$499.95

Customers are saying

This summary was generated by AI based on customer reviews.

Sort by

Most Relevant

Save $200

$499.95

Top Mentions

Rated 1 out of 5 stars
Overpriced and Unreliable Speaker Family
ComputerGeek Posted 1 year ago
Though I purchased the JBL 500 and gave it a 5 star review after only two days of ownership(in exchange for a $10 certificate), I now need to change my review to 1 star. The BB website will not let me revise the review down to 1 star so I am writing this review on the 300 page. I can not in good conscience leave up a 5 star review that would otherwise mislead the buying public. After two weeks, the sound is very suboptimal, for example the bass seems distorted and stereo separation is non-existant. Furthermore the system totally glitches and stops playing music until you unplug it and reset it. I have tirelessly been trying to get help from BB and JBL without success. Be warned---DO NOT BUY the Authentics family of speakers. Others have complained of similar unreliability for the 500 on the large competitor website. Best Buy suggested I write this revised review.
No, I would not recommend this to a friend
Unhelpful (2)
Report Comment
Brand response from JBL Support
Posted 1 year ago
We'd like to work with you directly to assist with your JBL Authentics 300. Please reach out to our customer support for us to try some troubleshooting steps with you. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Rated 1 out of 5 stars
Good sound not a smart speaker
Randy Posted 2 years ago
Sound quality is good, however the linking with other speakers on alexa has been a challenge!
No, I would not recommend this to a friend
Unhelpful (4)
Report Comment
Brand response from JBL Support
Posted 2 years ago
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Page 1 0 of 0 reviews

Overpriced and Unreliable Speaker Family

ComputerGeek Posted 1 year ago

Though I purchased the JBL 500 and gave it a 5 star review after only two days of ownership(in exchange for a $10 certificate), I now need to change my review to 1 star. The BB website will not let me revise the review down to 1 star so I am writing this review on the 300 page. I can not in good conscience leave up a 5 star review that would otherwise mislead the buying public. After two weeks, the sound is very suboptimal, for example the bass seems distorted and stereo separation is non-existant. Furthermore the system totally glitches and stops playing music until you unplug it and reset it. I have tirelessly been trying to get help from BB and JBL without success. Be warned---DO NOT BUY the Authentics family of speakers. Others have complained of similar unreliability for the 500 on the large competitor website. Best Buy suggested I write this revised review.

No, I would not recommend this to a friend

Unhelpful (2)

ReportComment

Brand response from JBL Support

Posted 1 year ago

We'd like to work with you directly to assist with your JBL Authentics 300. Please reach out to our customer support for us to try some troubleshooting steps with you. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Good sound not a smart speaker

Randy Posted 2 years ago

Sound quality is good, however the linking with other speakers on alexa has been a challenge!

Unhelpful (4)

Posted 2 years ago

We appreciate you taking the time to provide us with your feedback. We're sorry to hear that it didn't meet your expectations. We're always looking for ways to improve and we'll make sure to share your feedback with the appropriate team. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />

Customer Ratings & Reviews

JBL - Authentics 300 Smart Home Speaker - Black

Customer reviews

Top Mentions

Overpriced and Unreliable Speaker Family

Brand response from JBL Support

Good sound not a smart speaker

Brand response from JBL Support

JBL - Authentics 300 Smart Home Speaker - Black

Customer reviews

Top Mentions

Overpriced and Unreliable Speaker Family

Brand response from JBL Support

Good sound not a smart speaker

Brand response from JBL Support

Customer Ratings & Reviews

JBL - Authentics 300 Smart Home Speaker - Black

Customer reviews

Rating Filter

Top Mentions

Overpriced and Unreliable Speaker Family

Brand response from JBL Support

Good sound not a smart speaker

Brand response from JBL Support

JBL - Authentics 300 Smart Home Speaker - Black

Customer reviews

Rating Filter

Top Mentions

Overpriced and Unreliable Speaker Family

Brand response from JBL Support

Good sound not a smart speaker

Brand response from JBL Support