JBL - Charge 6 Portable Wireless Speaker - 2025 - Blue

Thanks for your question. Our JBL Charge 6 doesn't come with a Type-C cable. In efforts to reduce the environmental impact of our electronic equipment, we decided to remove the chargers in our newest models as most consumers already has a charger in their homes that they can use to charge our portable speakers.

Thanks for your question. Our JBL Charge 6 does not have built-in Alexa support. However, you can connect an Alexa-enabled device (like an Echo Dot) to our Charge 6 via Bluetooth to stream audio.

Thank you for your inquiry. To address the volume issues you are experiencing with your JBL Charge 6, please follow these troubleshooting steps: 1. Rule out the source device: • Please connect the speaker to a different device (such as a different phone, tablet, or computer). This will help determine if the issue is caused by the speaker hardware or the original source device. 2. Perform a factory reset: • If the volume remains low when using a different device, please perform a factory reset by following these steps: • Ensure the speaker is ON. • Press and hold the Volume (+) and Play buttons simultaneously for more than 3 seconds. • The speaker will power off, indicating the factory reset is complete For further assistance, please contact us

Yes, the Charge 6 is waterproof, dustproof, and drop-proof with an IP68 rating. It can withstand being dropped from 1 meter onto concrete and being submerged in water up to 4.9 feet deep.

JBL AI Sound Boost is an audio processing algorithm that analyzes music in real-time to deliver maximum acoustic performance with less distortion, resulting in rich bass and crisp higher frequencies.