would recommend to a friend
See more imageshydn Posted
Sounds great, not much range though. Took to the beach a couple times and ended up not using it too much due to how close you have to be. This is a great speaker for indoor activities in which a home speaker system is unavailabe. Its great and portable, quite expensive, wouldnt necessarily recommend.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Posted
Thank you for your feedback with our JBL Charge 5. You may use our JBL Portable App to adjust the EQ settings of the speaker to your preference. Volume can vary depending on surroundings and music content, speakers placed outdoors wouldn't have walls to bounce off the audio waves which can result in lower when it is being compared to a speaker placed in a close room. This is normal. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
LaneM Posted
The sound is good; but I bought two for the connectivity feature; which is unreliable at best. They cut out frequently in the party mode I would recommend these individually; but not as a set for party mode.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Blue
Posted
We appreciate your time in providing feedback on our JBL Charge 5. To prevent audio from cutting in and out when in the party mode, make sure that they're not more than 10 meters away from each other with no obstructions to prevent the audio from cutting in and out. If the issue persists, please reach out to our customer support. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JoseR Posted
Something wrong with the speaker they don’t wanna turn it off. You can turn it off only when the battery is running out.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Blue
Posted
Thank you for your feedback. We're here to help with your JBL Charge 5. First, while the unit is not plugged into a power source, power cycle by pressing and holding the power button for 30 seconds to see if the unit will unlock. Next is reset, while your unit is on, press and hold the Volume + and Play buttons for more than three seconds until the unit shuts off. If the issue remains, please contact our customer support. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Pablo Posted
The speaker itself is really good, first JBL that I own. Amazing sound quality, decent batery and good sound volume, a little bit limited for parties but it can do the job. The only problem that I had was a couple of days ago, playing in the pool we dropped the speaker to the swiming pool and after a couple of seconds it stopped working. We let it rest but it didn't turn on that night. I left it in a dry warm place for over 5 days and nothing, now it turns on but it just turns off again after a couple of seconds, nothing I can really do now. I'm in the process to return it to JBL since I still have the warranty but is not exactly an esay proccess. Probably I just had bad luck with the product but I wouldn't recomend to put it in the water, if that happened to me it could be the same with yours. Other than that 100% recomended.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Posted
Thank you for taking the time to provide us with your feedback. We'd like to work with you directly to troubleshoot the issues you're experiencing with the JBL Charge 5. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Ryan Posted
It is a great sounding speaker with good bass and it gets pretty loud. The only thing is that the battery doesn’t last more than 3 hours on a full charge which is crazy since it should last 20. I don’t know if it is a defective speaker but I want to switch it out for a different one. I use it for working out in my basement and it barley lasts my full workout. I previously had a flip 6 but I returned that one for the charge 5 for more bass and clarity. The flip 6 was great for its size but the bass just doesn’t compare to the bigger one. I think it’s probably defective but I will switch it out hoping that’s the case.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Posted
We're sorry to hear about what happened. The playtime hours of our JBL Charge 5 depend on the volume level and music content. If the speaker doesn't last with advertised playtime hours which is 20 hours even at low to mid-volume, there's a problem with the battery of the speaker.
Should you need further assistance, please contact us we're here to help: https://support.jbl.com/us/en/#contact
<img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Sp0iledMilk Posted
The sound quality is very good!!! Now to my opinion review: I have yet to try using the product as a charge bank, so no opinions or review from my end on that part, yet. Biggest concern is battery life. I've had it for 3 days, and it doesn't get anywhere near the advertised battery life of 20 hours. I understand there are factors, but my settings are just high bass with volume being around 50 or less, and I'll get anywhere 5 -6 hours until I get a warning that I need to charge. Other than that, the sound quality is great for a portable speaker!!! Conclusion: Sound Quality is great! You get a "water resistant" speaker (NOT waterproof)! AND it allows charging to other devices with a USB cord/plug (Not Included), if needed. Basically, It is a great product for sound, but may fall in expectancies of what they way about the battery life.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Red
Posted
Thank you for your feedback. Our JBL Charge 5 has a battery life of up to 20 hours. If the speaker does not match the specified playtime hours even at low to medium volume settings, the battery may be faulty. Please contact Customer Service so that we can assist you. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
VVGG Posted
Good Price Is. Good And quality. Is. Very. Good
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Posted
Thank you for taking the time to provide us with your feedback. If you'll need assistance with your JBL Charge 5, feel free to contact our customer support. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
TamayoAnimation Posted
So i got this a few days ago, and im disappointed. For how much it cost It could be a lot better. It claims it’ll last 20 hours on a full charge but each time I’ve had it, it only last about 4 1/2 hours. Granted I am playing it on full blast at work for my co-workers and I but still? What is the point? A speaker is supposed to be loud, and if the 20 hour claim is for the lowest volume then that is such a rip off for the price. And it won’t charge the battery while it’s playing. It’ll just keep it alive. Sad purchase, returning it tomorrow
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Adam1911 Posted
i love my charge 3 and decided to upgrade,while the speaker sounded great I was only getting 2 hours of use at 90 percent volume and I didn't didnt think it was worth it. I'll just keep using my charge 3 with a small portable charger and it runs all 8 hrs at full blast for work
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Posted
Thank you for taking the time to provide us with your feedback. Our JBL Charge 5 has up to 20 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the speaker. Please contact our Customer Support, so we can assist you. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Tayy Posted
Speaker blew just under a year of owning it. Super bummed.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Blue
PHGuy48060 Posted
Sound is great but it wont shut off always. Becomes a problem if you want to take it somewhere and its dead by the time you want to use it because it will not power down. I have looked it up online and all of the troubleshooting methods did not work. Had it 6 days over the return period so I cannot return.l
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Posted
Thank you for your feedback. We'd like to work with you directly to address the issues you're experiencing with the JBL Charge 5 If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Shree Posted
I use it every other day and just about every time it has an issue where the audio crackles consistently. You have to turn it off and then on again to remedy the problem, but it returns quickly and it is extremely irritating for an expensive speaker. Bluetooth is reprehensible technology in its current state as it is, but this speaker exasperates that fact even more. It's almost unusable. If it were to function properly on a consistent basis, it would be worthy of some praise, so that is the only reason why it is not 1 star.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Teal
Posted
Thanks for your feedback. We're always looking for ways to improve. To help you with your JBL Charge 5. Please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by pressing and holding the "Volume +" and "Play" buttons at the same time for more than 3 seconds unit will power Off by itself. If you need more help, please contact our customer support. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Miguelh Posted
This JBL speaker is great nice bass and beautiful looking speaker , but the issue was the power bank was missing in the box
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Camouflage
Posted
Thanks for your feedback. Our JBL Charge 5 includes a built-in power bank feature. To use it, connect your mobile device to the speaker's USB Type-A port with a cable. This allows you to charge your device using the speaker's battery. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Castle179 Posted
Out of all the JBL speakers that i have bought this one is unsatisfactory the battery life is actually ¼ the battery life they say it should last. I use it at work and i work 8-10 hours and the speaker dies out at 5 hours. I had to purchase a power bank just to try to keep it going till the end of my work day.could you imagine if i tried to charge something.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Camouflage
Posted
We appreciate your feedback. Our JBL Charge 5 should have at least 20 hours of playtime (depending on the music content and volume level). If the unit doesn't meet the advertised playtime hours even at low to mid volume level, there could be a problem with the battery of the unit. If you need more help, please contact our Customer Support, so we can assist you. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
unhappy Posted
I bought it open box “excellent”. It was missing the charging cord and it was hardly in “excellent” condition. Scratched up pretty good. Now I get to return it in the Christmas return crowd. Thanks.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Requis Posted
Just got it, and I already don't like it for the simple fact that it doesn't have a rewind button. I need to be able to rewind my favorite songs or else what's the meaning of life. Also the sound is decent, it's not as loud as I expected but it's alriiight.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Posted
We appreciate your feedback. We are sorry to hear that our JBL Charge 5 didn't meet your expectations. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team. If you have any questions or concerns about your device, please get in touch with our customer support service via our official website or toll-free hotline. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
notsatisfiednomoresay Posted
it hasn't even been 3 hours and its already blinking red..not a good sign
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Blue
Posted
We're here to help with your JBL Charge 5. When charging your speaker, it's necessary that you are using the proper power brick/adapter rated at 5V and at least 2A with the cable it came with. This speaker has up to 20 hours of playtime which may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact JBL customer support so we can assist you. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JalisaG Posted
It lasted as long as it could just conked out I don’t know why and I have warranty
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black
Posted
Thanks for your feedback. We're always looking for ways to improve. For our JBL Charge 5, charge the battery to 100% and then listen to music without any bass boosted, and at a very low volume. If the battery lasts close to the published up-to playtime, the battery is working fine. However, if you get less than 90% of the published specification, this likely means that the battery is losing its capacity. If you need more help, please contact our customer support. <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Homeshouse Posted
was good for a short time will not hold up charge is not working like it should
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Camouflage
Posted
We appreciate you taking the time to provide us with your feedback. Please know that it's possible that the battery is losing its capacity. Volume and usage can affect the battery's life. In addition, please know that the battery wears out over time. Even if listening at maximum volume to heavy bass music, the battery should last longer than 60% of the published playtime. For further assistance, you may contact our customer support at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) <img src="https://s3.amazonaws.com/stratos-logos/logos/JBL.png" alt="JBL" title="JBL" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Krissy Posted
Disappointed. I really thought this would have a clear crisp sound. It does not. It can get loud but the sound is flat. The marketing and reviews mislead me to but this Soeaker. Two stars for looking nice and connecting easily to Bluetooth.
This review is from JBL - CHARGE5 Portable Waterproof Speaker with Powerbank - Black