Customer Ratings & Reviews

Not loud enough for the price and felt as if the product description was deceiving.

This review is more about the experience of buying open box than the actual product itself. I bought this speaker as an open box item in "excellent" condition and rightfully so, I expected a like-new product. I received the product, and from the beginning, things were not going well. The power button was very hard to work (actually thought I'd break my finger...seriously, that bad). Once the speaker finally powered up, there was a horrible rattling sound (as if things were loose on the inside) when music was playing. Worse, none of the playback control buttons (the ones on the front of the speaker) worked. Thankfully the return process was seamless, and I was able to get my money back. The moral or the story? Just because something is in "excellent" condition does not mean you are receiving a like-new product.

Bought this for my husband for a Christmas gift. March 3rd the clip fell completely off. Will not take as a return because I didn't buy the "care" package. Should just include the package in the purchase price. If I can't expect a product to last longer than that I will just not buy the product or use Best Buy when other vendors offer at least an exchange for more than 15 days.

This speaker turns off after about 15 minutes rendering it useless. I’ve followed the instructions on the JBL website many times and nothing changes. I will be returning this item as it appears to be defective

They have a lot of nerve asking me to review this considering the fact that with their new partnership with Door Dash it NEVER ARRIVED! ZERO help from Best Buy customer service. I wound up having to order this on Amazon. Lesson learned!

Sound quality awesome for the first 3 months, sounds awful! All other JBL speakers I have still sound awesome this clip not so much

It skips. Don't buy. I was really hoping this would work for me. It's compact and easy to store, but when it starts to cut out it makes me mad.

Best Buy is the most scandalous company I've ever dealt with. You and they just hang up while you're talking. I've had money vanish from my store credit and no one gives me an answer. They just hang up halfway into the conversation. HOW CAN YOU TALK TO SOMEONE? It's ridiculous!

It got stolen a day into having it, worked great overall tho

It worked great the first few uses after 2 months of having it speaker was blown.

the bluetooth wont go futher then 3 feet the base is louder then the singing its bareable its actually a 3 star if you keep it in place it plays good but if you move it it stutters

Sadly it’s not connecting to Bluetooth anymore :((

It sucks. Sound quality was horrid; not worth the time it took to get it out of the box.