Customer Ratings & Reviews

Disconnects after about 15 to 30 minutes, despite being within 3 feet of any device I connected it to. Maybe mine is defective, because others rate it so highly.

The speaker has good volume, but the sound sometimes keeps pausing. I’m not sure if the issue is with the speaker or with the Spotify app. However, I’ve had this problem several times, and even when switching apps (Apple Music and YouTube), the same issue happens.

Sounds very nice, but in keep going in and out on me. I would give 5 stars, but the sound quits after 1 minute even with full charge.

This JBL speaker was a complete waste of money. Sure, it is on the cheap end $ wise but I also don’t want to spend a ton on a speaker when speakers aren’t anything new in the device world. Keep in mind that I’ve owned some great JBL speakers. This little thing doesn’t produce near the volume nor the equalized sound I expected from JBL, especially, and wondering, with the rave reviews here. I didn’t near get what these reviewers claim. The bass is overkill and the battery life well less than what’s raved about. I have to plug this thing in almost daily when my last JBL needed charging maybe once a month. I should have spent the extra $100. But I have bills to pay.

I don’t know why this thing is rated high; it has absolutely ZERO bass. I wish I could return and exchange it for a different portable speaker but apparently this one had a narrow return window. I didn’t realize some items from Best Buy have different return windows; now I know. I regret this purchase.

I really liked this speaker BUT after just 4 months it started to crackle, randomly, and made it very hard to listen. I have another one that’s been going good for years.

Best Buy delivery is useless and their customer service is nonexistent. Stick with Amazon. Ordered 5 of these as Christmas presents. Best Buy used OnTrac for delivery. Twice I got texts from OnTrac saying they "attempted to deliver the items but nobody was home." I was home both times and security cameras showed they never came. Basically they were just busy before Xmass and lied. I called Best Buy (somewhere in the Philippines) and cancelled the order and got a case number. They delivered it anyway several days later and still charged me.

Worked for 10 minutes then stopped. Stays charged but no sound at all.

The charge does not last at all. I hate this speaker so much.

Improvements over the Go 3 are recognizable but there is one serious flaw. The Go 4 is similar is shape to the Go 3. However, there are a few differences. The Go 3's buttons respond wherever they are pressed. The Go 4 only responds if pressed in the center. The Go 4's battery life is rated at 7 hours vs 5 hours for the Go 3. Also, the Go 4 is compatible with JBL's "Portable" App which includes an equalizer, several pre-set equalizer settings.as well as the ability to connect up to 100 JBL speakers together or two speakers together for stereo playback. The App also shows the battery charge. The sound of the Go 4 is similar to the Go 3 but with a more prominent mid range. However, because of the equalizer, the speaker is easy to adjust to your taste. The sound is clean and clear. However, there seems to be a connectivity issue that is not present on the Go 3, or Clip 4 or Flip 6. When the speaker is connected to a GPS App the first 4 or 5 words are cut off and the speaker begins with the 6th word. I haven't tried the speaker for audio books or other voice related Apps but I would expect them to have an issue as well. I thought it might be related to the App but the Flip 6 uses the same App and Equalizer and works fine with the GPS so it is a problem unique to this speaker.