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MarcG1 Posted
I really wanted to like these earbuds. Pros: Excellent battery life and they charge rapidly They have warm, distinct JBL quality sound The app has an equalizer to fine tune your listening Decent noise cancellation indoors Cons: Outside, in traffic, on busses, trains and planes, you will hear everything. EVERYTHING. The buds seem engineered to fit unnaturally to your ear and despite trying all three included earbud sizes, I was unable to find a suitable fit. I have long twists and with my hair down, the touch sensor on the left side often tends to go between ambient sound and the noise canceling setting. When working out, the Tune Buds would not stay in my ear. Absolute dealbreaker when running, skipping rope or performing any kind of incline or decline exercise These buds are great for the library or sedentary listening inside. They are far less enjoyable outside and in motion. I don’t recommend unfortunately despite the decent sound they produce.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
Our JBL Tune Buds supports noise cancellation. We recommend checking our JBL Headphones App where you can enable and disable the features. You may have enabled Ambient aware feature which highlights your surroundings when this is enabled. Through the app, you can also customize the gestures that will help you in case you need to disable it when you'll be working out. When wearing the earbuds, it is recommended to angle and slightly twist them to engage a secure fit.
KathrymS Posted
Major issue is the fit. Despite trying all three ear bud sizes they fall out when eating, much less walking, and constantly have to be adjusted. Sound quality is OK but volume is too low. Noise cancelling mode works well.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
Thanks for your inquiry. To achieve the best seal and secure fit with our JBL Tune Buds TWS, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. Please try to connect your JBL Tune Buds TWS to a different device to check if the issue is with the earbuds or the source device. If the volume is still low, please try to do a factory reset by removing both earbuds from the charging case, tap both earbuds twice, then, tap-hold for 5 seconds. If you need more help, please contact our customer support.
Moxy Posted
The sound quality was not as impressive as I thought it would be, the noise cancelling worked alright. My biggest issue's, their not loud enough and they won't stay in my ears. Just having a conversation, the jaw moving for a minute in conversation work the earbud out enough to where they just will fall out of your ear. Though I'll be losing the discretion (not having something wrapped around my head or hanging around my neck) and freedom of movement (from working in cramped spaces), I'm presently considering a pair of JBL Headphones, I'm hoping for better sound at the very least, .
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
We appreciate your feedback. Let's troubleshoot the issue with your JBL Tune Buds. We're always looking for ways to improve our products. We'll make sure to pass this along to our development team. For optimal noise reduction, achieve a best seal and a secure fit by creating a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. You can also try different sizes of ear tips that came with the headphones to see if a better fit. To have better sound quality, you may check the music player app to see if the Equalizer is engaged. If engaged, turn off the Equalizer. If turning it off does not resolve the issue, turn it on again and adjust the EQ by boosting the bass to your liking.
LatishaM Posted
There is no noise cancelling. The volume isn't really loud. And if you work in any kind of plant or warehouse setting your going to have a hard time hearing if your on a phone call. And once you start to sweat they constantly slip out of your ear. You will be pushing them back in all day. But anything outside of work there great.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
Thanks for your feedback. We're here to help. Please know that high-pitch noise can't blocked out. For your JBL Tune Buds to give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. If you need more help, please contact us.
Travis Posted
The bass and battery life were excellent thats about it. These earbuds sound is very echoey at times and the quality for the price isnt a good ratio. The earbuds are bulky and dosent really fit in your ear good either. If these earbuds were $50-$60 they would be a good earbud. The best earbuds I have found for around this price is soundcore.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
We appreciate your time in providing your feedback with our JBL Tune Buds. The fit is crucial for in-ear headphones both for comfort and optimal sound quality. Sometimes trying out different sizes of ear tips can improve the fit. This earbud comes with three different sizes of ear tips that you can try. Also, we recommend trying to connect it to a different device to see if the issue remains with its sound. For technical assistance, please contact JBL Customer Support.
JosC Posted
Earbuds don't stay in the ear very well they lack some volume as well but they sound great
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
We appreciate you taking the time on providing us with your feedback. Our Tune Buds come with a choice of 3 sizes of ear tips (S, M, L). You may mix and match the different sizes to get the right fit for your ears so that they would not fall out. If you need more help with your device, please contact JBL Customer Support for further assistance.
JohnK Posted
Sound quality seems ok, but it hurts my ears after wearing it for few minutes. It's not the silicon that's bothersome, the design of this earbud is just a bit too big. I can also hear wind noise when wearing only 1 ear bud which really bothered me. Will be returning this.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - White
MichaelR Posted
Tried on every size earbud and none fit comfortable. Settings are weird to try and pause the music/skip by pressing the earbuds. Sound is pretty decent but wearing them just turns to having to readjust every other minute so they dont fall out.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
We appreciate you taking the time to provide us with your feedback. We're always looking for ways to improve. We'll make sure to pass this along to our development team.
Jace Posted
The overall sound quality and feel of the earbuds is pretty good. However, the earbuds will NOT charge. No matter how hard I try or how fully charged the case is, the earbuds will never get past a 10% charge. I’ve had many wireless earbuds, and even the cheapest of them were less frustrating than these. Good quality, when they work. Unfortunately I can only listen for five minutes at a time.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Buds, we recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. These pins are sensitive to dust. Please ensure the pins are dried before placing them back on the case. If the charging issue still persists, please contact our customer support.
briceinak Posted
They sound good, but I cannot get them to stay in my ear or pause/play reliably. Also simply trying to grip them is a challenge. I'll spend more for another set of airpod pros.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
We're here to help. For your JBL Tune Buds. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support.
ListenToMeMan Posted
Qaulity of audio is good, but doesn`t hold in ears. Even 1 small movement with head and it will fall out.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Blanco Posted
The sound is decent from these headphones but they fall out easily. And can never get them to stay in place.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
We appreciate you taking the time to provide us with your feedback. Our JBL Tune Buds come with a choice of 3 sizes of ear tips (S, M, L). You may mix and match the different sizes to get the right fit for your ears so that they may stay and not fall out. If you need more help with your device, please contact our customer support for further assistance.
MrUsername Posted
The app is cool and they sound decent. None of the sizes fit perfectly and they dont stay in my ears if I move around.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
We appreciate you taking the time to provide us with your feedback. We are always looking for a way to improve. We'll make sure your feedback gets to the right team.
Momo Posted
I'm actually returning them today. They keep falling out of my ears. And when I sometimes touch them while in my ears, the music pauses. It's awkward. I also don't enjoy the fit inside my ear. I will buy another brand today.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Yosi Posted
Not so good on noise cancelling. The sound (if you are not in a noisy area) and battery life are good tho.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
We appreciate you taking the time to provide us with your feedback on our JBL Tune Buds. We're always looking for ways to improve our products. If you have any questions or concerns about your device, please contact our Customer Support.
MichaelL Posted
I bought these earbuds because of the sweat and water proof rating and the reasonable price. It led me to believe that they would be good for working out. I was sadly disappointed. They are not great for working out. They are not noise canceling. I turned and tried these multiple ways to fit properly in my ears. They were just not a good fit. The earbuds feel out of my ears quite frequently.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
Thanks for sharing your feedback on our JBL Tune Buds. We understand that this product didn't meet your expectations. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
User Posted
Terrible fit in the ear these are constantly loosening up and/or falling out. Noise cancelling is not very good at all and the slightest tough of the buds changes whatever is controlled by that particular side, even if you are just adjusting them to fit back in your ear. Not very good and I would not recommend these.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
SouthernJim Posted
I just got these today. Used them at the gym with the right gels to fit my ears. The sound is way low even with the sound turned all the way up and the noise cancelling on. The top opens easily snd one of the buds fell out in my pocket. Needless to say i will be returning them tomorrow.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
Thanks for your inquiry. For your JBL Tune Buds TWS to give you the best audio response, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal to achieve the best seal and secure fit. If you need more help, please contact our customer support.
SnakeEyesSOG Posted
Bought these for my dad. Ended up returning them. They dont fit well amd very uncomfortable. They will fall out of your ears.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
Thanks for your feedback regarding our JBL Tune Buds. To enjoy the best audio experience, you can use our JBL Fit Checker tools with the "check my best fit" option to see if it helps. If you need any more assistance, please don't hesitate to reach out to us.
StevenH Posted
They sound good except I’ve had them for about 2 weeks and the left ear bud has already gone out. I’ve had 2 pairs of JBLs that this has happened too.
This review is from JBL - Tune Buds True Wireless Noise Cancelling Earbuds - 2023 - Black
Posted
We're here to help with your JBL Tune Buds. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, ear wax, etc. Please ensure the pins are dried before placing them back on the case. If you need more help, we'd like to work with you directly. Please contact our customer support for assistance.