Customer Ratings & Reviews

Sound quality is good but the touch controls are pretty sensitive. Sometimes when I'm readjusting my headphones it makes it change settings or skip to the next song. Earbud design is pretty uncomfortable, hurts after wearing for too long but that's to be expected. Right earbud randomly dropped volume and now plays several decibals below the left.

They were nice while I had them my right ear bud went out two weeks ago I’m glad I had a warrenty because what the heck

It has great battery life and fit but connectivity is not great. It keeps wanting to repair more often than not, doesn't have great range and app functionality can be expanded. For example, single touch is so sensitive that I've turned it off for media, because every time I touch it to position it or remove it from my ear, it keeps playing or stopping a song. The app is not flexible to allow double touch for play/pause. Overall, if someone is ok with these limitation, sound quality and ear fit is great and worth the price.

I've loved these headphones for the most part (good sound quality but could be a little louder, never really have connectivity issues, battery life is great). However, after only having them for year the left earbud suddenly lost like half its volume. I've cleaned them, factory reset them, checked the sound settings in the app, and nothing works. When I'm in the gym, I can hear my breathing over my music which is so annoying and distracting (it's like when you plug your ears and you can hear your breath even more). Sucks to be buying headphones again so soon. I've recommended these headphones to others, but this obviously changes my opinion on that.

They do the job. pros: Can’t beat the price. Simple set up, color is attractive vs a white dongle hanging from your ear. Looks more professional. Hold a great charge for a long time. I’ve owned since December and have only charged them three times. Then again I use them about 4-5 hours/week. Sound quality is on par. Lows, mids, and Highs are pretty balanced. Whether it’s Spotify or YouTube, you’ll get a good experience. I like to stay up late streaming on my phone. I slip these on and do my thing without waking anyone up or having to hold a button on the charging case to sync up bc my iPhone and AirPods are always off-sync. Mic is clear on calls. Cons: Easily come off the ear, specially if you are constantly moving. because of this, when you tap the ear piece to put it back it activates a noise cancelling feature. The noise canceling feature does nothing. Everything still sounds the same, ambient noise does not change. Also, the design of the earbuds and the case feels unnatural. When compared to the Airpods, you have to finagle it so that it falls into place in the case. Almost feels like the left earbud should go on the right hole in the case and the right on the left. Because of this, I’m constantly dropping the earbud if I don’t get it right. Overall, not a bad investment… can’t beat the price.

I purchased these to keep in my office so they’re there when I want to get out and take a walk. I would not purchase these as my primary in ear headphones. Some others have mentioned that the touch controls on these earbuds are sensitive and I agree with that. It’s very easy - and very annoying - to cycle through the various listening modes (noise cancelling/talk-through/etc) when you’re just trying to adjust the buds in your ear. The sound in these are terrific and I’d say they’re a step below AirPods Pro noise cancelling. I’d also say that the Bluetooth connecting and swapping between devices is clunky. It’s particularly annoying when you’re coming from Beats or Apple headphones used across your other Apple devices. Ultimately, at their price - which is generally less than half of what AirPods Pro or Beats Studio in ear - these are definitely good enough. But don’t buy these expecting them to be on par with Beats Studio In ear or AirPods Pro.

November and they don’t charge right :/ was happy with sound and bass but not happy about left ear bud never charging coworker had same problem

Sound quality is great but build quality is BAD. I bought these about 8 months ago, at first they were working fine, then right earbud wouldn't charge for a week. After that, it started charging again but the right earbud was dying a little faster than the left one. For the past few months, everything has been ok but now the charging case won't charge like it's dead for good. Not sure how it is for everyone else but if you choose to buy it, watch out for any of the problems I mentioned.

Sound is good as long as you're also in a quiet environment, otherwise the noise cancellation just sounds like static underneath whatever you're trying to listen to. The microphone struggles to pick up my voice on phone and video calls, and it's an absolute no go if I'm outside and there's so much as a light breeze. If your primary goal is to block out the world and listen to music in a quiet environment, these are comfortable and sound great. If you workout outside or in a noisy environment they struggle to get the job done. I'm glad I got them on sale and didn't pay full price.

If you are used to apple air pods, this will require more work when used with iPhone. Sound is where they perform best — sound great. But they dont fit as well in the ear as air pods and won’t automatically connect to iphone sometimes. They do not work with apple TV. Overall, they are good for sound, take calls well, save you $ — but many of the functionality you may expect from air pods isn’t going to be present with this device (you cannot talk to Siri) when wearing these.

When I bought these I didn't realize it was from a third party. Although that was partially my fault for not reading all the small print. They work okay. The sound is pretty good. The battery life is terrible. The price was also not good. As I lost the case and one of the earbuds about a week after I bought them. I went to Target and the newer version was on sale for the exact same price I paid for these.

I don't know how they came to the conclusion that these earbuds have 32 hours of battery life (with noise cancelling off), but they don't. Just using these for phone calls, the buds themselves were depleted within 5 hours. not even close to 8. It would be even worst if I were listening to music the whole time. One full recharge from the case leaves the case with appx. 30% left for the next recharge. IMO, the advertised battery life doesn't even come close in real world use. Not to mention, the talk through is not good. You'll need to remove the earbuds completely to have any meaningful connection to the world around you. Ambient aware is practically useless as well. Aside from all of that, they do sound great! I will have to be returning these, though.

The negative first: I was excited to get 8 hours from a pair of wireless earbuds. Unfortunately, these don't cut the mustard either. Fully charged this morning, started work just after 8am, and here it is just after 1pm and I'm at 20% with about 3 hours of meetings left to go. Not necessarily a deal breaker for me because I don't have day-long meetings every day, but I was hoping I could make it through a full day without recharging. I'm not sure where or how JBL tested their battery life. I am assuming they just powered them on and let them sit. These will NOT get you through 8 hours of continual usage. Now, the positive: These are small and provide a HUGE sound. The base and tone of these earbuds are comparable to a good over-the-ear headset. I absolutely love the sound they put out and am very happy with that aspect of this purchase. I also had no problems connecting these to my iPhone, MacBook, or Mac Studio. Very simple to connect to multiple devices!

They were great option initially. Bass wasn't too heavy and the volume was loud. Somewhere along the way, the volume dwindled without explanation. Tried resetting, but could never get them back to the original setting. Call quality was average and using they don't do well picking up low volume "like whispering". Mine started to static badly around month 6 and failed totally by month 8. If they were $19.99, I would constantly take a chance on them, but at the $50 price, it's a difficult choice to make. Fitment was good.

Pros: sound quality good and battery life is decent. Cons: price is steep for the value in my opinion. Constantly knock them out of ears working on things. None of the sizes for the inside cushion fit me properly and hurt my ear where they sit after about an hour of use.

The sound quality was good but I found them difficult to get on/off quickly. The right headphone no longer connects to the headphone case automatically and I purchased these in early may. Disappointed overall but we’ll see. Would've given 4 stars if both headphones still worked.

I had a problem with connection to my phone. Sound is ok

I bought these because my much more expensive Sony buds stopped holding a charge on the left bud. I use earbuds primarily for voice calls while working from home. These have a nice fit and great sound quality for the price, but even with the JBL app on my phone, I haven't been able to disable the touch controls. Often when I try to adjust them in my ear, I end up either muting myself or dropping off the call. The JBL app has options to customize gestures, but nothing I have found for turning off the touch controls altogether. I prefer to control my earbuds strictly from the device they are connected to.

Not charging well not sitting in charger probably to charge and sometimes cuts out for a few seconds

Comfortable, easy to use, sounds good. They did die within 6 months of use. However, JBL processed my warranty claim fast and sent another pair in about 2 weeks.