Customer Ratings & Reviews

When the earbuds are in the case sometimes it wont charge. One of the earbuds goes into pairing mode. The only way to stop it is to tap the earbud then it'll charge. Imagine not knowing the earbud is in pairing mode and when you want to use them theyre in low battery. Ive clean them and reconnected them. The problem is still there. The price and quality is fine but this is a major problem.

Long story short, visited the BB location at Corbin's Corner in Farmington, CT. Asked a sales person to help me find these headphones in green; he replied "if it's not on display, we don't have it." This was after showing him the product listed as Available on my app. Thanks to the inneptitude of this gentleman, I had to purchase online, and select pick up in store while I was inside the store. The irony kills me every time. Received my pick up confirmation after 5 minutes, grabbed my headphones, and left the store. Probably it would have been a quick visit if the sales person was kind enough to check the inventory first. Product is fantastic considering its price point, these JLab true wireless headphones offer decent sound quality, comfort, and value. Only downside might be they aren't super loud, so don't expect to be blasting music in them like if you were in a music festival or a concert. Headphones are comfortable and they fit perfectly into the ear, I can even lay on one side without feeling them stabbing my ear canal. Recommended if you're on a budget or if you need an extra set to carry around. The case is small enough to carry around, plus having some extra juice at your fingertips is always welcomed.

Great product very comfortable very affordable and great overall

Decent sound quality but they only last about a year.

I've owned many wireless headsets through the years and I normally get the type that has a hook over the ear since I am relatively active. These headphones sound good and the battery is more than sufficient for my needs, but I can't get them to stay in my ear and am sure I will lose it one of these times when it falls out. Even if I am just sitting around, these fall out after a few minutes, so walking or running is not an option with these for me. As I mentioned, I usually buy the type that hook over the ear since I haven't found any in-ear headphones that stay in. Many of the headphones I've had in the past come with various size rubber fittings to try to get a tight fit...these do not. There is only one size that comes with these headphones. The other issue I had when using these was that the R/L is written very small on the case and I didn't notice that I had put the left earphone in the right holder and vice versa. I realized this when I tried to use them the next day and the batteries were completely drained. It would be helpful to have L/R designation a different color than the case so you can easily tell which is which...or ensure that the earphone won't fit in the wrong slot. It looked like it was magnetically seated when I put them in and they didn't fall out when I held the case upside down. I don't think this is a big deal as I would have gotten used to it over time. Overall, I would not recommend these since they kept falling out of my ear and I'm sure I will lose them if I ever went on a run with them.

I purchased the Go Air earbuds and honestly, they were okay at first. The sound quality was decent for the price, and they worked fine during the first couple of weeks. Nothing amazing, but not bad either. However, after a couple weeks, one of the earbuds completely stopped working. I tried resetting them and troubleshooting, but it wouldn’t reconnect or power on. This is actually my second pair, and I had a similar issue before. It’s disappointing because they work well in the beginning, but the durability just doesn’t seem to last. If you’re looking for something very short-term and budget-friendly, they might be fine. But if you want something reliable long-term, you may want to consider other options.

Color is so pretty and found on sale. The volume is not super loud. Sound quality is not so good. The other person could not always hear me when talking.

This earbud is too tight for my ears and hurts due to silicon tip. This earbud is hard to get out of the charger case, takes a few times try. The sound is good and battery is good. I just can’t use it a lot because my ears starts hurting. Was going to return this but I have already used it in my ears and I already damaged the box . I paid $24.99.

Let me give you a full run down of these eat buds. Pros- The sound quality is good and I had no problems getting them to sync with my phone. Also fairly decent battery life. Cons - the touch commands don’t work, I find that they tend to randomly stop and start while in my ear from my hair rubbing against it. You also have to keep your music device right by them to get a signal, literally can’t even walk in the other room or they start skipping. All this isn’t a big deal to me and I can work around it. What I can’t work with is how extremely uncomfortable they are! Even with the smallest earbud cover on, they physically hurt my ears and I can only leave them in for an hour Max before having to switch sides. Ultimately i wouldn’t recommend these. Save your money and buy a better quality

Firstly, the earbuds themselves were terrible. They would not stay in my ears, no matter which position I put them in. I'd have to readjust every couple minutes before one fell out, which was aggravating. On top of that, some genius decided to place a 3d representation of the JLabs symbol on the bud itself, the part made of rubber that goes in your ear. So any wax in your ear will stick in between the grooves of it, making it look perpetually dirty. I can't complain too much about the sound. Nothing spectacular, and for the price that wasn't an issue. The sound being passable is the only reason this didn't get 1 star.

I was so excited to find good quality earbuds at such an affordable price. That is, until I actually used them. These are well built, and I love the functionality -- they charge quickly, they hold a charge, the design is great, and they're very durable. All great! However, while the audio is high quality, the volume is TERRIBLE. At their absolute highest, the volume for these buds is still very low. And according to multiple callers, not only is the background audible, it's amplified. Often, they cannot hear me on the phone over my background (even if it's as simple as the television playing in the background). Sad to say, I'm really disappointed.

They sound ok and were decently priced.. Best Buy pickup went well.. only 2 stars bc the volume constantly changes.. I tried to wear them while coming the other day so I could listen to my audio book and they'd turn up full blast (on their own) right when I couldn't use my hands. Again when I listened to my book laying in bed they'd adjust on their own.. all the way down to silent. Idk if my hair had gently brushed it but if that's the case they're too sensitive. It only happens when I wear both. If I use them individually they're fine... Just disappointed. If the volume didn't jump around I'd give them 5.

I bought these hoping that they would be a cheap option for Bluetooth ear buds, but I never could them to stay in my ears. Sounds quality was ok, about what you would expect for $30 wireless earbuds. They connected to my phone well, but wouldn’t stay connected to my laptop for more than 10 minutes. I don’t how or why they would connect and then disconnect 5-10 minutes later. If your ears fit these buds so that they don’t fall out (unlike mine) and you don’t plan on connecting them to multiple devices, then they may be worth a try for you.

Did not like these. They were very difficult to get out of the case, every time! Very hard to grip the ear bud to pull out. Sounds was ok, but not comfortable.

I really wanted these to work. They had received some good reviews. I am an otolaryngologist (ear-nose-and-throat doctor). I do not have hearing loss. I was unable to get the volume loud enough to hear the music well, and surrounding outdoor sounds were louder than the sound coming through the earbuds. I estimate the maximum volume to be 60-65 dB. They seemed well-made, were easy to pair, and they were comfortable in my ears. I did return them, and returning to BestBuy was easy.

The sound quality is great, but i had a really difficult time getting them to connect to my iphone 16. I only used them twice because I couldn’t get them to connect. I would spend 5-10 turning bluetooth on and off, connecting and reconnecting, just to get an error message continuously saying to “forget” device and try to reconnect.

I bought these for my son about two weeks ago. He said they sound great he loved them, till the battery died and they wouldnt charge. It would say charged 50% and 5mins later youd hear disconnected. They died. The right earbud wouldn't charge. Top charge was 40%. So we are returning them. Need to see what other earbuds are good and affordable.

First positive things. Sound quality is good, easy to pair and charge last just enough. Unfortunately, bad things now. Reception is affected for anything, sometimes one side is out of audio for few seconds and comeback, distance is very poor, audio for calls terrible and when I ride my bycicle and I'm moving my legs I lose signal suddenly and comeback. No very experience so far with wireless earbuds for outdoors.

The sound is good but they’re difficult to get out of the case and they hurt my ears. Just shows cheaper is not always the better choice.

I used these wireless headphones for workout purpose. Unfortunately, it kept falling off my ears even though I changed the covers given in a different size in the box. After use for two weeks, the left side quit working. In my opinion, it maybe a good choice for listening to music without doing any activities but I would not recommend for work out purpose.