- Rated 1 out of 5 stars
Stay away
StevenD Posted
I bought this microwave to complete a new set of kitchen aid appliances. By the way we love the other units but detest the microwave. Why? The push open to the door is slow. For the price, the microwave cooks slow. The microwave cook is NOT even and you are not supplied with a turntable mechanism.
No, I would not recommend this to a friendThis review is from KitchenAid - 1.1 Cu. Ft. Convection Flush Built-In Over-the-Range Smart Microwave with Sensor Cooking and Air Fry Mode - Stainless Steel
Brand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Rated 1 out of 5 stars
Poor Qualuty
DavidK Posted
Very poor quality. Microwaves unevenly. Nearly impossible to completely clean with all added rack holders, etc. Sound alert when meal is finished has failed after just over 1 year and makes very odd, annoying sound everytime meal is heated. Would never buy a Kitchenaid again. Overpriced and overrated.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Rated 1 out of 5 stars
Would not recommend! All show, No go!
RsJs Posted
The first microwave that we brought home only worked for about a month. We them exchanged it for the same type, thinking that we got defective one. Turns out that this one doesn't work properly either! We are returning this microwave and just getting a basic a regular one. It looks very pretty from the outside but all the bells and whistles do not whistle at all!
No, I would not recommend this to a friend - Rated 1 out of 5 stars
“No turntable” is not a feature
haste2125 Posted
When I first got it I wondered what new technology they were using to heat food well without a turntable. Turns out, none! They just didn’t add one. Food comes out with hot spots and cold spots, popcorn bags are half popped while also burnt, I have to manually turn the food every 30 seconds, soup boils in tiny spots as it cooks. Additionally, the app requires precise location access to connect to the device, the interface is laggy, and the menu is unintuitive. But hey, I guess it doubles as an air fryer.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted
We sincerely regret to learn of your concern and the negative experience you encountered. As a manufacturer, we produce a diverse range of models with various features and accessory designs to accommodate the varied requirements of our customers. We apologize if a specific operating characteristic or feature has proven unsatisfactory and for any resulting inconvenience. We greatly appreciate you providing this valuable feedback.
- Rated 1 out of 5 stars
All good except microwave
OSUBuckNutz Posted
It takes 10 minutes to make microwave popcorn. If this were only an oven and air fryer then it would be 4 stars but the microwave portion doesn’t work at all.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Rated 1 out of 5 stars
Unreliable!
KENNYL Posted
All "Cook" Functions fluctuate more than 25% in temperature higher and lower than the set temp. 4 Service calls and countless replacement parts the manufacturer's answer...... "That's the way ovens work!" So set it at 350 and Whirlpool is ok with 425! What a disappointment and waste of money.
No, I would not recommend this to a friendThis review is from KitchenAid - 1.1 Cu. Ft. Convection Flush Built-In Over-the-Range Smart Microwave with Sensor Cooking and Air Fry Mode - Stainless Steel
Brand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Rated 1 out of 5 stars
Terrible Microwave
EdwardD Posted
No turntable reset does not work not a true microwave
No, I would not recommend this to a friendThis review is from KitchenAid - 1.1 Cu. Ft. Convection Flush Built-In Over-the-Range Smart Microwave with Sensor Cooking and Air Fry Mode - Stainless Steel
Brand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Rated 1 out of 5 stars
Stay away
DaiveetP Posted
Best Buy is pretty messed up lately. They sold this item with missing parts 3 times across 2 stores to me and for returns i needed to bring this really heavy item back to the store. Talked to store manager but it turns out the way items are evaluated for sell is pretty much broken on Geek Squad side. Geek Squad is very inefficient and wrong.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Rated 1 out of 5 stars
Go somewhere else .
RonaldK Posted
Was a return item . Called before going to store after purchasing over the phone and when I arrived it was missing parts and scratched. Manager never even acknowledged the situation. Will never buy from Best Buy again . Terrible management .
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted
Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Rated 1 out of 5 stars
Bracket incorrect
PierreS Posted
I bought it in an open box in excellent condition, where it is supposed to come with all its original parts and the correct support bracket did not come, now we cannot install it.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted
Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Rated 1 out of 5 stars
Very disappointed
MadaleenS Posted
No user’s manual available and no one to help Called for help
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Rated 1 out of 5 stars
Modern but horrible touchscreen response
RogelioO Posted
The touchscreen keypad is very much delayed. You need to press very firm and slowly. Not quick to respond to your selecting
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Microwave and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
- Rated 1 out of 5 stars
Poor quality parts inside
Tool Posted
It’s been broken most of June and all of July. Repairman came to fix. First time for the diag, second time showed up woth a broken part and third time the part barely made it as it was obviouly been thrown around alot during shipping. As soon he turned it on after new part install we started smelling something burning and a rotten smell. Unbelievable. I really wanted to like this product. But now I got to convince Kitchen aid on replacing a four month old microwave cause there no way im letting this thing burn my house down.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
