KitchenAid 24 in. Wide 24.2 cu. ft. Built In Stainless French Door Refrigerator with Platinum Interior Design Stainless Steel KBFN502ESS

78% would recommend to a friend

Customers are saying

Customers are pleased with the product's ample storage capacity and appealing design. Many also appreciate its overall appearance, quiet operation, spaciousness, and excellent LED interior lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

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Rated 2 out of 5 stars
Fair
StevenK Posted 3 years ago
For the price you'd expect more. No water dispenser? Doors slam shut and swing open and hit surrounding cabinets and doors. Shelves that have a weird lip than makes usable surface 1.5 inches narrower than they should be. Drawers that are mis-aligned.
No, I would not recommend this to a friend
This review is from KitchenAid - 24 in. Wide 24.2 cu. ft. Built-In Stainless French Door Refrigerator with Platinum Interior Design - Stainless Steel
Unhelpful (0)
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Brand response from KitchenAidTeam
Posted 3 years ago
Hey StevenK, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 2 out of 5 stars
Nice looking but Icelanders doesn't work
Nicole2815 Posted 6 years ago
It look really nice. But the icemaker doesn't work.
No, I would not recommend this to a friend
This review is from KitchenAid - 24 in. Wide 24.2 cu. ft. Built-In Stainless French Door Refrigerator with Platinum Interior Design - Stainless Steel
Unhelpful (0)
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Brand response from KitchenAidTeam
Posted 6 years ago
Hello Nicole2815, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 2 out of 5 stars
disappointed
DeniseS Posted 3 years ago
1 month after install, door squeaks when opened. Really? I just paid $14,000 for a squeaky door?
No, I would not recommend this to a friend
This review is from KitchenAid - 24 in. Wide 24.2 cu. ft. Built-In Stainless French Door Refrigerator with Platinum Interior Design - Stainless Steel
Unhelpful (0)
Report Comment
Brand response from KitchenAidTeam
Posted 3 years ago
Thank you for sharing your experience with us, DeniseS. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.

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Customers are saying

Customers are pleased with the product's ample storage capacity and appealing design. Many also appreciate its overall appearance, quiet operation, spaciousness, and excellent LED interior lighting.

This summary was generated by AI based on customer reviews.

Rated 2 out of 5 stars
Fair
StevenK Posted 3 years ago
For the price you'd expect more. No water dispenser? Doors slam shut and swing open and hit surrounding cabinets and doors. Shelves that have a weird lip than makes usable surface 1.5 inches narrower than they should be. Drawers that are mis-aligned.
No, I would not recommend this to a friend
This review is from KitchenAid - 24 in. Wide 24.2 cu. ft. Built-In Stainless French Door Refrigerator with Platinum Interior Design - Stainless Steel
Unhelpful (0)
Report Comment
Brand response from KitchenAidTeam
Posted 3 years ago
Hey StevenK, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
Rated 2 out of 5 stars
Nice looking but Icelanders doesn't work
Nicole2815 Posted 6 years ago
It look really nice. But the icemaker doesn't work.
No, I would not recommend this to a friend
This review is from KitchenAid - 24 in. Wide 24.2 cu. ft. Built-In Stainless French Door Refrigerator with Platinum Interior Design - Stainless Steel
Unhelpful (0)
Report Comment
Brand response from KitchenAidTeam
Posted 6 years ago
Hello Nicole2815, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.
Rated 2 out of 5 stars
disappointed
DeniseS Posted 3 years ago
1 month after install, door squeaks when opened. Really? I just paid $14,000 for a squeaky door?
No, I would not recommend this to a friend
This review is from KitchenAid - 24 in. Wide 24.2 cu. ft. Built-In Stainless French Door Refrigerator with Platinum Interior Design - Stainless Steel
Unhelpful (0)
Report Comment
Brand response from KitchenAidTeam
Posted 3 years ago
Thank you for sharing your experience with us, DeniseS. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.

Page 1 0 of 0 reviews

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$10,439.99

Top Mentions

Fair

StevenK Posted 3 years ago

For the price you'd expect more. No water dispenser? Doors slam shut and swing open and hit surrounding cabinets and doors. Shelves that have a weird lip than makes usable surface 1.5 inches narrower than they should be. Drawers that are mis-aligned.

No, I would not recommend this to a friend

This review is from KitchenAid - 24 in. Wide 24.2 cu. ft. Built-In Stainless French Door Refrigerator with Platinum Interior Design - Stainless Steel

Unhelpful (0)

ReportComment

Brand response from KitchenAidTeam

Posted 3 years ago

Hey StevenK, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

Nice looking but Icelanders doesn't work

Nicole2815 Posted 6 years ago

It look really nice. But the icemaker doesn't work.

Posted 6 years ago

Hello Nicole2815, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

disappointed

DeniseS Posted 3 years ago

1 month after install, door squeaks when opened. Really? I just paid $14,000 for a squeaky door?

Thank you for sharing your experience with us, DeniseS. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

Customer Ratings & Reviews